Response – Shrewsbury, England
will include payroll, sales and purchase ledger processing, raising invoices, credit control, customer queries, VAT returns, bank reconciliations… CareerBuilder
I worked at Response full-time (Less than a year)
Hard to think of any pros, they do exactly what a call centre is supposed to do, treat people like the back of their shoe. One positive is the location and the offices very nicely made.
Senior management are a joke! They do not set good examples for their teams and they talk to you as if you are rubbish at the back of their shoe. The staff are also very strange, hard to work with as they have not made it elsewhere in their careers so all the rif raf is there. Also everyone gets paid different salaries to do the same job! Run while you can!
Advice to Management
Stop treating your staff like kids, give a little bit of respect to them as that what you rave on about and have plastered over your walls. Treat people fairly. But i think for response to change they need to get rid of certain managers from the higher up to change completely.