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RxCrossroads Jobs in Louisville, KY

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RxCrossroads Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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David Hileman
6 Ratings
  • Pay is only thing good but still lacking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Louisville, KY
    Current Employee - Case Manager in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RxCrossroads full-time


    Yearly performance review raises (very common for them to figure out a way to not give it; make sure you don't change roles or teams within months prior to the official review). Possible flexible schedule depending on role and team.


    Horrible upper management; training is lacking, communication is virtually non-existent when it comes to changes in procedures, assignments, etc. Somehow the WORST employees continue to fly under the radar & never get coached or fired. Promises clients unattainable metrics. Very disorganized. The more you care the more they take advantage Keep a close eye on paychecks & deductions. Money tends to go "missing". Promises of bonuses that are mths. late & always smaller than expected w/ no explanation. Very questionable business ethics. Parent company (Omnicare) extremely shady & laughs at the threat of lawsuits (they've been sued before & figure they make more money skirting/breaking laws than they lose paying settlements). Being bought out by CVS which should be a conflict of interest on so many levels. Basically two disorganized, greedy companies merging. Consistently brag about revenues yet they don't pass that along to their employees.

    Advice to Management

    Stop promising clients the world; stop micromanaging good employees. Stop taking advantage of hard-working employees & assigning tasks to "clean up" after the terrible ones. Don't be afraid to fire worthless people. Stop moving awful employees to different teams & paying them more just so you don't have to deal with them. Remember your employees are people & that the patients we're helping are not just numbers.

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