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I worked at SAS Retail Services full-time
Opportunities to relocate was nice. Certain positions offered paid relocation. Training offered occasionally. Independent work environment. Fairly flexible schedule offered depending on position.
Outdated technology, no standard operating procedure due to many differences in account types. High turnover due to uncertainty in work schedules.
Advice to Management
More face time spent with existing accounts to determine current and applicable reporting necessary. Review account with directors often to make sure all business is being addressed properly and adjustments made. Evaluate business needs to determine if additional support is necessary. Take some chances on ideas from field as I've seen ideas get shot down only to be implemented a few months later.