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I worked at Safeway full-time
Large and forward thinking company. I was in IT and it was good knowing the stores we were supporting were good and clean, great customer focus and great store brands. IT was not just viewed as a needed expense but as a competitive advantage.
As with all large companies it was sometimes hard to get things moving, but once that happened inertia took over. Some of the upper management's personnel choices were pretty dumb. But, hey, they selected me so they got that right!
Advice to Management
Skip a level or two down and listen.