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I worked at Safeway full-time (More than 3 years)
Fun people, hard workers at the store level. Strong attention to food safety and customer satisfaction. Positive hiring practices, food community support
Archaic management practices. Managers not fit for the job, poor leadership, incestuous promotion ladder...say "yes" to management or find a new job. Innovation and new ideas frowned upon.
Advice to Management
Evaluate, assess, and, if results are positive, implement good ideas no matter who came up with it. Promote on merit, not on time with the company. Implement management practices that focus on the positive, not on the negative...meaning, make reward the norm, not punishment.