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I have been working at Sharp Health Plan full-time (More than 3 years)
You gain experience, the co workers are wonderful and the health insurance is cheap.
You make very little money, get tiny raises or none at all and are exploited.
Advice to Management
If you take on new clients/ business- you need to staff accordingly. You should be working to provide the "sharp experience" to patients AND your employees. A happy worker makes for a hard worker.