Singh – Cary, NC
Qualifications for the position include a respectful, caring, and compassionate demeanor towards customers. Must be able to read, write, and… CareerBuilder
I worked at Singh Management full-time (Less than a year)
1. The ability to have different days off if need be (2 random days during the week) 2. Meeting new people and some co-workers are pleasant
There are too many con's to working for Singh Management. During my time at the company I experienced so many negative aspects. 1. Poor training/experience of management - they have 'sales' meetings with leasing every month but most of what is discussed will never be implemented on the site level. Everything has to be approved with management, they don't even trust leasing consultants to run a credit check on their own but trust them to work weekends alone and handle all resident applications which is odd. Managers have a 'do as I say not as I do' attitude and treat staff as their personal assistants. Managers also blame leasing staff for any failure within the company or if occupancy percentage is low and 'punish' them. Fact is, they need to stop putting cheap equipment into their apartments. 8 out of 10 tours the prospects point out the cheap equipment and appliances that are not luxury to them. We have to overcome a lot of obstacles and in the end the consultants didn't build or design the company. We can only sell to a certain point but when the property is undesirable then they should FIX the property, not blame leasing. 2. The workload is not given evenly to all employees. Some get free passes and assistant managers/managers pass their work onto the leasing when unnecessary. Some co-workers are pure lazy and managers accept that, make excuses for them not to do something. When things are busy, leasing consultants are running around juggling people and tasks where the managers are in their offices offering little help. You have to leave the property if you don't want to be bothered or have to work on your lunch time. 3. Any sort of reporting to managers on misconduct by employees or unethical practices are frowned upon. You get an ear full of excuses covering others up and are not believed or taken seriously. Reporting takes strength and courage from employees but you get 'punished' instead. 4. Things can be hostile/competitive while working with commission. Some employees are cut throat and sneaky about taking prospects from others, even manipulative. Things get unfair and managers turns the other cheek. 5. You get 2 random days off each week, sometimes not together. Very rarely do you get a weekend off and when requesting PTO it's frowned on, so is calling in sick when you are really sick. In the summers they have extended hours where you work 9 hour days. 6. There are no benefits to working at this company. The company has a holiday party that is only for managers and at the corporate level and for their vendors - all other employees are not invited. You get to go out to a restaurant with your site for your holiday party. You do not get a Christmas bonus or yearly bonus, there is a cut off for how much you can make hourly. You can get healthcare/dental benefits but they are not that good and don't cover much. The company does not match or contribute to your 401K and you get very little PTO your first year, only 4 days for the entire year to use for sick, personal and vacation.
Advice to Management
All managers should be required to attend a human resources class and also a management class. They need to learn how to treat their employees and the proper way to handle disputes in the work place. The owners need to be more involved in what is really going on at the site level if they want to keep employees instead of having a high turn over. Managers should hold all people accountable for work, not just select employees. The office needs to be a team environment between maintenance, managers and leasing where all parties are upheld to the same practices and standards. Stop making excuses for some but holding others accountable. The owners need to be around more and introduce themselves to their leasing staff. Maybe attend a few meetings each year to make yourself available to your employees and show them you are present and care.