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Steven A Idelman
35 Ratings
  • Helpful (5)

    Be mindful of what you are getting into with this company..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Security Analyst in Pittsburgh, PA
    Former Employee - Information Security Analyst in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Solutionary full-time (More than a year)


    A great place to get started and learn when getting your feet wet in information security. If you have never learned about different security technologies, you will get spun up quick and learn some practical real world applications.


    Middle management uses a totalitarian and bullying form of leadership. There is a lot of nepotism and cronyism within the work environment. There is a very big and demanding push on customer service. Enough that it is pretty much beat into your head regardless of the situation. The management does not have an issue with public shaming of employees (Mind that this is mostly for the security analysts who work in both physical SOC's). At the time they would use what was called a coaching observation sheet, an excel spreadsheet that was available on the network drive for ANYONE to view. The list was mostly filled with complaints about errors that analysts made during the course of work. Very rarely, there was ever any compliments for a job well done. This practice which good in theory, is something that should be done specifically between the employee and supervisor during performance reviews. This is something that should not be publicly addressed. When you were on the sheet for an error, you always had to defend your position and regardless of whether you were right or wrong, an email had to be sent to management to say ...like a four year old.... "I promise not to do this again because......" Advancing within the company is again based upon who you know and how well you can get in with management, it has been said (to me), "I'll show you who to schmooz with to get ahead." Advancement should be based on merit and how well you do your job, not how well you can ingratiate yourself to management. There are a lot of MSSP's within the security realm, all of them have there ups and downs, but Solutionary has more negatives than they do positives.

    Advice to Management

    Nothing really because they don't take advice from underlings who they believe are not of "caliber"

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