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I worked at Sport Chalet full-time (More than 3 years)
The people are what make you want to work there. Everyone is amazing, there is also good room for upwards moment...
...because everyone is turning over SO fast. Poor work/life balance, low pay, inept leadership, poor review system, no raises, systems are outdated, and just an overall lack of devotion to a goal or strategy.
Advice to Management
People at the top need to restructure. Until that happens the same hole will keep being dug.