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Synapse has a way of attracting interesting and smart people who like to work hard, have fun, and solve challenging problems. There is a wide variety of projects so work never gets boring. The people are definitely the best thing about working at Synapse. There is a strong biking culture and the downtown location makes it convenient to bike to work. Flexibility to work from home on occasion.
Tight schedules. Salaries are not as competitive as they should be. Tendency to say one thing with regards to culture and values but do the opposite.
Advice to Management
Don't just listen to employees. Actually follow through with their advice. If you want to hire the best and brightest people you need to pay salaries and benefits that can compete with all the other tech companies.