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I have been working at TLA Entertainment full-time (More than a year)
The customer service pool is full of great people but there is a high rate of turn over. Good job for those in between real careers.
You will be expected to do more than you signed up for without and hope of advancement, pay raises or recognition of any kind. The niche for this market is also rapidly disaappering
Advice to Management
Total narcissist, why bother