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I have been working at Teavana (Less than a year)
I love making tea and talking to customers! It's easy to be a good sales person as long as you are friendly! The environment can often be fun and relaxing. The co-workers are often great and treat you like family.
Competitive sales. Your bonus at the end of the month varies depending on how much you sold. If your sales per hour is above $47.50 then you get 10% of whatever you made above that for the month. It can get extremely stressful if someone makes a $100-$200 sale that you feel should have been yours. Or when you keep getting customers who only want a $5 drink, and the costumers who want to make an actual decent sale talk to other employees while you're making that person's drink. The bonus thing SHOULD be a nice addition. It SHOULD be a way to strive to get a little more. But it doesn't make up for the fact that you're under paid. Rather than having bonuses, they should just raise their starting wages. It is very hard to get more than a $0.07 raise over time, unless you get a promotion. Previous experience with similar jobs gets you nowhere. You start at the base wages no matter what.