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I worked at Teavana full-time (Less than a year)
Endless cups of tea, rock sugar, hot water, and cups of ice your heart could ever desire.
Human resources really need to reevaluate themselves. Poor training by the district and regional managers. An absurd amount of work is expected from the employees for minute pay.
Advice to Management
Make sure you equip your HR department with the correct skills on how to train retail employees properly.