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TeleTech Jobs in Morgantown, WV

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Show:  All Results Last 7 Days
26 days ago

Customer Service Representative

TeleTech Morgantown, WV +2 locations

Being a TeleTech Customer Service Representative will place you in an exciting fast-paced career, where you can go as far as your ambitions can take… TeleTech

5 days ago

Temporary Talent Acquisition Sourcing Specialist

TeleTech Uniontown, PA

Talent Acquisition Sourcing Specialists are responsible for ongoing day-to-day recruitment marketing activities at the local level and for… TeleTech

5 days ago

Customer Service

TeleTech Uniontown, PA

Being a TeleTech Customer Service Technical Support Representative will place you in an exciting fast-paced career, where you can go as far as your… TeleTech

12 days ago

Temporary Trainer

TeleTech Uniontown, PA

2. Manage day-to-day operations, processes, and reporting. Provide leadership, engagement, performance management, communication and development of… TeleTech

12 days ago

Temporary Quality Assurance Specialist

TeleTech Uniontown, PA

Quality Assurance (QA) Specialists are responsible for listening to and monitoring associate calls for customer satisfaction according to client and… TeleTech

12 days ago

Temporary Team Lead

TeleTech Uniontown, PA

• Team Leads are responsible for a team's performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client… TeleTech

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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
433 Ratings
  • Helpful (4)

    My Experience Working Here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Morgantown, WV
    Current Employee - Customer Service in Morgantown, WV
    Neutral Outlook
    Approves of CEO

    I have been working at TeleTech full-time (Less than a year)


    Good starting pay, over time available, steady work. You learn useful computer skills and gain product knowledge. Also, the job can be very interesting and challenging when helping customers. Training and coaches were very positive and I had a very good experience working with them.


    Can be very mentally exhausting taking calls back to back. Navigation can be difficult when looking for correct procedure paths to follow. Often path instructions can be confusing to execute. Too much information to learn in a short period of time. Talk time is difficult to meet especially when you have to research and explain details to customers especially when they have many questions.

    Advice to Management

    More realistic hands on training for paths and how to execute processes correctly. Focus on call flow scripting the first three weeks of training so there will be no issue when taking calls. Better training on how to explain realistic account problems to customers to save time.

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