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Thompson Hotels Phone Operator Jobs

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30+ days ago

Front Desk Guest Service Agent / Night Auditor

Hollywood Hotel Los Angeles, CA

Responsible to the Front Office Manager for the efficient and effective operation of the hotel's Front Desk. Works as a team with fellow Front Desk… Hollywood Hotel

Thompson Hotels Reviews

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Recommend to a friend
Approve of CEO
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Stephen Brandman
3 Ratings
  • At the Very Least its a Resume Builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent
    Positive Outlook
    Approves of CEO

    I have been working at Thompson Hotels full-time (Less than a year)


    - Fun environment - Great commission - Awesome coworkers


    - Undelivered promises - Cronyism - Low hourly wage compared to industry average - Poor management

    Advice to Management

    Review your corporate values you preach and actually execute them not just to hotel guests but as well to the staff. If the staff is happy the guests will be happy. Management tends to forget how guest satisfaction is dependent on employee satisfaction.

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