Hollywood Hotel – Los Angeles, CA
Responsible to the Front Office Manager for the efficient and effective operation of the hotel's Front Desk. Works as a team with fellow Front Desk… Hollywood Hotel
I have been working at Thompson Hotels full-time (Less than a year)
- Fun environment - Great commission - Awesome coworkers
- Undelivered promises - Cronyism - Low hourly wage compared to industry average - Poor management
Advice to Management
Review your corporate values you preach and actually execute them not just to hotel guests but as well to the staff. If the staff is happy the guests will be happy. Management tends to forget how guest satisfaction is dependent on employee satisfaction.