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I worked at Translations.com full-time
Can't think of anything. You tell me.
(This review is only about San Francisco Production) There is no rule on anything. No real training on new hires. No professional career potential whatsoever. Someone people work at home all the time and some disappear regularly with various excuses. (Having a kid is a perfect reason to be a slacker there) Don't get fooled by the description in job posting: "As a result of continued demand for our products and services..." This is not even true and they're always hiring because people keep leaving the company. Very high turnover rate. Don't even apply and waste your time. Look somewhere else. If you have no other choice, good luck with them. The company's overall focus is on sales. They don't care about translation quality. I'm reading their job description for PM position and am laughing out loud. This is comedy!
Advice to Management
I know you two have never been managed by others. Go learn how to manage people. Seriously. Treat people equally at all times. Be professional.