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I have been working at US Patent and Trademark Office (More than a year)
Flexibility with work schedule is great. There is no set schedule and the ability to do 100% teleworking anywhere in the U.S. when you reach a certain grade and pass a test. There is the option for career advancement
As a patent examiner there is a biweekly production quota that can be very stressful. There is a 4 month training process for new examiners but it does not really prepare you for processing cases in some instances. Also a negative is you are essentially at the mercy of your supervisor (or the person that approves your cases) such that you really have to go along with what they have to say which leads to inconsistencies when compared to other supervisors.
Advice to Management
provide more one on one training to new examiners with more applicable examples