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I have been working at US Patent and Trademark Office as a contractor (Less than a year)
I work at the Patent & Trademark Office as a UNIX/Linux System Administrator in support of a very large Operating Systems, applications and database customers. As my review title reads, you really have to know what you're doing to work at PTO, it's a very fast-paced fiction project oriented organization or department, you have to be very good a time management, your project most be finished on time or you will be in trouble.
You need to bring your own coffee, you need to pay for parking which about $140 per month. It's not a very friendly environment. I've never been to a team outing or event. I can really say anything about the benefits because don't work directly for the USPTO, I'm contract and the benefits are okay for a contractor.
Advice to Management
Be more open to discuss improvement with employees