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I started at Unisys as a programmer in 1989 and after 5 years moved to Business Analysis. From my first day at Unisys I enjoyed the corporate culture. I felt well treated and professionally supported - encouraged but not pushed to develop my professional skills. I also felt that we were ethical in our dealings with our customers; this might have cost us some contracts and this only cemented my pride in working for the company.
In my particular group we were rated based on meeting our 'billable targets' every year and yet we had minimal or no control over being selected for billable projects. Obviously this added stress to the job. As long as you were lucky enough to be billable and did good work you were safe. My luck ran out and I was laid off. However this is not true for all groups in the organization so new employees would be wise to position themselves to be independent of billable ratings.
Advice to Management
Don't judge any employee on billable work. Look at productivity. Certainly employees can't expect to turn down work, be idle and retain their jobs. But anybody willing to take on any project they are offered by HR should NOT have to worry about being laid off.