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I worked at United Community Financial part-time (More than a year)
Local company with great ties to the community. After a month or two of work, you will know all customers by name.
Too much work, very little pay. Minimal growth opportunities. Would be a good job for someone just starting out, maybe still in school, looking to fill their resume. High turnover.
Advice to Management
Reach out to lower level staff and try to get a better understanding of what goes on at that level.