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I worked at United Rentals as a contractor (Less than a year)
Close to home and the fact that I recieved a paycheck is the most positive thing that I can say about this company
Micromanaging. Unfair treatment of the employees. Complete lack of diversity. Managers had no minds of their own as every single decision came from their boss.
Advice to Management
Pop up and visit your sites. Visit your call centers. Everything is great when they know you are coming. Surprise them. Try to care about the people under management's opinions. Diversify management with different backgrounds, sexes, and races.