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The office culture for Upromise has a good vibe, lots of passionate and smart people driving towards a common goal of helping families save for college. Good flexibility and work/life balance for those who are hard workers and can get their work done. Nice office environment with ongoing efforts to show employee appreciation.
Management and strong leadership is lacking. Upromise is still trying to find their place within the corporate Sallie Mae entity and has succumbed to a more corporate structure and processes. There are a lot of starts and stops on projects and shifting of priorities, resources and decisions from the management teams which slows down achievements and leaves the "workers" feeling unsatisfied and unaccomplished.