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I worked at Verizon Wireless full-time (Less than a year)
Honestly, the culture wasn't super negative, at least in the internal IT department, supporting the network group. There was a gym onsite. The various perks — 401k, etc — were industry standard.
Coworkers that were terrible at their jobs weren't fired, efficiencies were generally ignored, and proactive attempts to make things better were mostly met with derision, at best.
Advice to Management
Fire people who aren't performing — what it comes down to is that A players will become B players when those around them aren't high performing.