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I have been working at Verizon Wireless (More than a year)
Pay Is high and company cutler is above average, I like all my leadership more than anywhere I've ever worked.
Customers are generally on the low end and they get angry often because they understand how cell phones work or how billing works, you have to do a lot of hand holding and spoon feeding.
Advice to Management
I've had the best management at Verizon than any company I've ever worked for they have a good eye for talented leaders.