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Verizon Wireless Jobs in Lake Orion, MI

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6 days ago

Retail Sales Representative

Verizon Wireless Utica, MI +4 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless

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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
2,317 Ratings
  • Customer Service Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)


    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.


    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to Management

    Stop leaving the customer out of the equation as this is where the business base is derived from

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