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Verizon Wireless Jobs in Tampa, FL

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Verizon Wireless Reviews

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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
2,317 Ratings
  • Great Pay, Terrible Employee Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advocate in Tampa, FL
    Former Employee - Customer Service Advocate in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time


    Great pay, lots of overtime and opportunities to earn extra money at call centers,


    Did not receive the four hour training I was supposed to get after getting my raise, management did not offer the support they boasted about, supervisor never checked in until I raised my concern about how I was doing, never provided training/coaching opportunities, family environment was a complete front

    Advice to Management

    train your employees how you say you're going to, be there for support, don't have all of your management off at any given point, actually check in with your associates periodically -- don't wait for them to come to you, treat your employees as if they were your customers, happy employees = happy customers!, drop the scare tactics routine -- it just leads to your agents being overstressed and results in cranky and nervous agents.

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