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I worked at Vetstreet full-time (More than a year)
Vetstreet utilizes animal pharmaceutical metrics as its basis for reporting trends within the industry, as this data is its main backdoor selling tool. Those metrics are pulled from the software it loads over PMS systems within subscriber veterinary hospitals.
Dishonest in positioning its portals as a money making tool for vet hospitals as Vetstreet's main thrust is to pull aggregated data from participating hospitals which it resells back to the pharmaceutical industry. Worst micromanagement EVER, for which HR did nothing to mitigate when blatantly unfair and harassing tactics were used against reps. Overwhelmed software engineers could not follow through quickly to repair/set up portals. Management wants product sold and dropped, like car sales. Customer development not allowed. No advertising budget so explaining software features to gatekeepers was nearly impossible.
Advice to Management
Where to begin: Advertise and market your services, update presentation materials for field reps, use real-world sales targets and a level playing field for each account manager, pay for booths to promote services at VMA meetings (and have a budget that covers more than M&M's, which my manager refused to pay for), and treat your employees like people instead of chattel.