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I worked at Wells Fargo part-time (Less than a year)
Training is paid, coworkers were very friendly and helpful, though there was one who was kind of rude sometimes. Great management, my store manager was an amazing woman who was understanding of why I left, and didn't just treat me like a dispensable tool.
Way more sales-oriented than I expected. WF is one of the most sales-oriented banks existing. You're made to think it's a bit of sales to go with mostly transactional stuff, but sales are bottom-line the most important thing to the company. Not a day went by where my service manager didn't ride my behind telling me to click that green button, or why I didn't talk to the customer about a solution, despite the fact that tellers are trained to avoid discussing the particular product with a customer, making it harder to discuss with them. The sales practices just feel kind of deceitful and misleading, though it's probably the same at all banks. If you can get past the sales, there's a lot of room to grow, though most of them are even more sales-oriented.
Advice to Management
Make performance based solely on the number of customer reviews the branch gets, and how many of them are positive. The sales goals are borderline unreachable, most stores in my region never reach their daily goals. I don't think it's right for banks to say that customer service is important, and then implement sales goals that are just asking for people to do immoral things to reach those sales goals; this approach also implies that at the end of the day, if you have to pick between making sure a customer is okay financially and getting the sale, you should pick the sale. I don't think that's right. I think it should be good enough that the tellers are trying, and that management should realize that not everyone wants to hear those sales pitches. Also, at my branch they took away the "rookie exemption" for newbs, meaning that I had to jump in right away after training and start on sales. I was even told during training that the 1st 2 weeks would be just transactional focus, and when I got out she said the DM had told her "no exemption." Let the tellers get used to the system first; asking them to be completely accurate with transactions and to do detective work to find out what a customer needs is just too much to start out.