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Wiley truly cared about work/life balance, and allowed reasonable telecommuting and time off as needed. Annual goals (to reach personal bonus payouts) were clear, concise, and achievable if you worked hard enough. Opportunities for development and growth were made available (tuition reimbursement for advanced degrees, conferences, etc), and it was simply a great place to work: co-workers were fantastic almost to a person across the global organization, and there were times set aside to socialize to reinforce the value of the workplace community.
Unfortunately, the publishing industry as a whole has been hit hard by a legacy business trying to adapt to a rapidly changing marketplace, and Wiley simply couldn't adapt quickly enough.