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Xerox Jobs in Cranston, RI

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Xerox Reviews

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Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,513 Ratings
  • Customer Care Professional (Verizon)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO


    Good hands on training program, solid week of on the phone training with a lot of supervision. Generally attentive and likable staff and upbeat culture.


    Mostly dealing with unreasonable people making unreasonable demands. You don't have a lot of power to actually help them so its a lot of explaining of why charges were made and recommending future behaviors to reduce their bill.

    Advice to Management

    They do a pretty good job of training you of what to expect and how to navigate the system

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