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Zipcar Member Services Associate Jobs

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4 days ago

Member Services Associate (Headquarters)

Zipcar Boston, MA

The Member Services Associate is responsible for providing customer service and support to Zipcar… Zipcar

Zipcar Reviews

Rating Trends
Recommend to a friend
Approve of CEO
Zipcar President Kaye Ceille
Kaye Ceille
37 Ratings
  • A great company whose innovation has been stifled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zipcar full-time (More than 5 years)


    Mostly a pretty great team. Employee discount is awesome. HQ location is solid. I was paid on the low end of fair. 401k match. Reasonable but not generous vacation policy.


    Layoffs, hiring standards have slipped, Avis is squeezing out true innovation. The culture is not paid attention to by management and is mostly built by the employees. Healthcare plans are terrible. Anything that is Avis-related is the worst kind of corporate hell.

    Advice to Management

    Pay attention to what your employees are telling you. They know more than you do about how the company actually works. Managing to dates w/o knowing the cost and scope of projects is dumb.

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