5+ years of experience required in the Information Technology field. Provide technical assistance to DataBanks customers for the support and management of……

Document and record all activities using various web-based ticketing systems and support request tracking tools. Full Time Position with Health Care Benefits.…

Provide comprehensive and timely resolution of all end user technical issues. Typing skills to ensure quick and accurate entry of service request details.…

Standard operating procedures that follow the Centers for Disease Control and Prevention (CDC), OSHA, state/territorial, and local guidelines for preventing the……

5+ years' experience working in IT field. Tier-2 Support Technician will be responsible for providing front-line IT end-user support according to CDP standards.…

Cross train to keep skills in Data, Unit repair, and other support software. Complete tickets with notes describing steps taken.…

Minimum of three (3) years’ experience in the technology field. Strong functional and technical documentation skills.…

A senior tier 2 analyst is also responsible for mentoring the tier 2 and shift leads in all varieties of technical and customer service related activities.…

Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment of the CDV product or the installation of……

Provides technical guidance to network telephony technical and support staff. Applies advanced engineering methodologies in one or more engineering areas.…

Adheres to established policies including but not limited to: infection control and isolation policies, HIPPA, time and attendance, and social media.…

Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of……

Provides technical expertise on O365 services: Microsoft Exchange 2007-2016 installation, configuration, and support. O ISP’s, DMS’, Hardware/Software vendors.…

Shift leads will also be required to monitor or handle calls from challenging or potentially upset customers and help the customers and fellow analysts get the……

Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and……

Take and handle incoming calls for support in an efficient and professional manner. Work in a team setting, sharing information and assisting others with calls.…

Hands-on experience with lube, oil, filter, brakes,(auto, lt truck, commercial, and farm) preventative maintenance fluid flushes. Lube tech: 1 year (Required).…

Will be a part of the engineering team to develop and execute enhancements to the current macOS infrastructure and its support, acting as Tier III support as……

Promptly respond to IT-related incidents and service requests; troubleshooting utilizing IT Best Practices to resolve end-user problems via both desk side and……

Our Agents are responsible for answering all inbound technical and customer service inquiries regarding DISH Network customer accounts, with an overall goal to……

First point of contact for troubleshooting of pricing discrepancies, and key/KDS issues by telephone, email and/or video conference, and facilitate issue……

Previous technical support/engineering/troubleshooting experience. Answer Inbound and make Outbound Technical Support Calls (about 30 to 40 calls/day).…

Participates in an on-call rotation to provide 24/7 desktop application support of all back office systems with an advanced understanding of Microsoft office,……

Triage, own and resolve Tier 1 Service Desk requests via Jira ticketing system, Slack phone/video conference or chat, following documented processes.…

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. 6 months+ MSP experience required.…

Currently, we are looking to expand our team and grow our business and are adding a Tier 1 Tech to our team that will answer incoming phone calls, create a……

Provide in-depth technical log analysis, check network configuration, and support customer as needed. Be able to review various Engineering MOPs and identify……

Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Performs front line troubleshooting of proprietary……

Responsible for managing customer requirements based on reports, emails and phone calls by identifying issues and taking ownership of the issue.…

Act as a customer and partner advocate to resolve cases, calls, and chats in accordance with published service levels and correctly categorize their reported……