Escalation Engineer Jobs in Alpharetta, GA | Glassdoor
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Escalation Engineer Jobs in Alpharetta, GA

352 Jobs

  • 3.7
    Citrix – Alpharetta, GA
    $57k-$78k(Glassdoor est.)
    23 days ago 23d
    Requisition: R6324 EscalationEngineer - Mobility (Open) Job Posting Title: EscalationEngineer - Mobility Job… individual to join our Mobility App Delivery team as a Senior EscalationEngineer. We believe that the customer comes first and, you will…
  • 2.8
    Onepath – Chamblee, GA
    $49k-$76k(Glassdoor est.)
    NEW
    well as the escalation point for complicated backup issues Perform active role with Senior System Engineers on projects,… advanced desktop, server, and network issues. Serve as an escalation point for all levels of Systems Administrators. Able to…
  • 3.1
    LivePerson – Alpharetta, GA
    $58k-$80k(Glassdoor est.)
    25 days ago 25d
    services in the world! LivePerson is currently seeking an EscalationEngineer to join our team based out of our Alpharetta office.… database, web API and UI expertise to solve critical customer escalations to R&D from our Technical Support and Production teams…
  • 3.2
    Fiserv – Alpharetta, GA
    $85k-$112k(Glassdoor est.)
    NEW
    tomorrows. Essential Job Responsibilities: Serving as an escalation point for the Service Desk Systems administration support… Position Description Find Your Forward as a Systems Engineer, Staff at Fiserv, a FORTUNE 500 member, and join the industry…
  • 3.0
    ACI Worldwide – Norcross, GA
    $77k-$110k(Glassdoor est.)
    Today 8hr
    of the data center network infrastructure and responds to escalation notices. They will also be responsible for developing and… As a Sr Network Engineer, you too can help us drive payments at the speed of change. The Sr Network Engineer is responsible…
  • 3.7
    Citrix – Alpharetta, GA
    $53k-$78k(Glassdoor est.)
    NEW
    Technical Support Engineer - Virtualization (Open) Job Posting Title: Senior Technical Support Engineer - Virtualization… are seeking a talented Technical Support Engineer to join our Frontline Engineering team. We believe that the customer comes first…
  • 3.8
    Cleo Communications – Alpharetta, GA
    $47k-$70k(Glassdoor est.)
    NEW
    support for customers Track and assess product reviews and escalate issues Exhibit a sense of ownership of customer systems and… Description Managed Services Engineer At Cleo, we make doing business easy! Cleo is an established software company with…
  • 3.8
    Ipswitch – Alpharetta, GA
    $47k-$73k(Glassdoor est.)
    15 days ago 15d
    manner that exceeds the customer expectations. Recognize and escalate complex customer issues as defined through the team’s support… Windows and Networking Network Monitoring and Management TS Engineers require 1- 2 years of experience in: Firewalls, switches…
  • 3.5
    Radware – Atlanta, GA
    EASY APPLY
    $69k-$104k(Glassdoor est.)
    6 days ago 6d
    Systems Engineer / Sales Engineer Atlanta, GA / Sales Cloud Systems Engineer / Sales Engineer Position… PoCs, solution demonstrations, trade shows, etc., Prompt escalation management gauging a situation and its criticality. Conduct…
  • 3.6
    Philips – Alpharetta, GA
    $51k-$81k(Glassdoor est.)
    4 days ago 4d
    leveraging Philips tools and resources as needed Timely escalation of customer product issues for evaluation and action by higher… Job TitleTechnical Support Engineer Job Description In this role, you have the opportunity to We challenge you…
  • 4.1
    Velossent – Alpharetta, GA
    $72k-$101k(Glassdoor est.)
    6 days ago 6d
    use case documentation Identify, communicate & manage escalations regarding project timetables & milestones risks Act as… Quality Engineer III Alpharetta, GA 30022 | Company Size: 1001-5000 We're looking for a Software Quality Engineer with 10…
  • 3.3
    Equifax – Alpharetta, GA
    $45k-$75k(Glassdoor est.)
    Today 8hr
    Production Support Engineer to include on call duty, weekend and holiday season coverage. The Production Support Engineer will be required… As a Production Support Engineer, you will be providing 24x7x365 on-call support for multiple core platforms, globally. The Production…
  • 4.1
    Lancope – Alpharetta, GA
    $50k-$78k(Glassdoor est.)
    7 days ago 7d
    Lancopes product line and associated technologies. Manage escalations and issues with customers and internal resources. Qualifications… Technical Support Engineer The Technical Support Engineer will be responsible for troubleshooting and developing technical…
  • 3.5
    Verizon – Alpharetta, GA
    $53k-$86k(Glassdoor est.)
    NEW
    milestones. Provide regular status reports and management reports. Escalate issues and crash project plans when necessary to keep schedules… Support corporate initiatives for engineering and ensure adherence to network engineering standards. Thrive in a dynamic environment…
  • 3.2
    GreenSky – Alpharetta, GA
    $59k-$81k(Glassdoor est.)
    6 days ago 6d
    managers to report out testing progress and escalates issues requiring attention Experience and Skills: Hands-on, self-directed… designed by software engineering teams Collaborates with key stakeholders including architects, software engineering, and project managers…
  • 3.1
    Cleo – Alpharetta, GA
    $39k-$65k(Glassdoor est.)
    NEW
    support for customers Track and assess product reviews and escalate issues Exhibit a sense of ownership of customer systems and… Managed Services Engineer At Cleo, we make doing business easy! Cleo is an established software company with a start-up feel…
  • 3.1
    Landis+Gyr – Alpharetta, GA
    8 days ago 8d
    testing risks and propose solutions to mitigate Provides escalations in a timely manner and through the appropriate channels… improving quality processes and procedures Serves as an escalated support resource for products released Work directly with…
  • 3.2
    WOW – Alpharetta, GA
    $66k-$94k(Glassdoor est.)
    NEW
    Science degree in Computer Science, Electrical Engineering, Telecommunications Engineering, or minimum 5 years' experience in an ISP… details necessary to accomplish specific goals Serve as escalation for troubleshooting, diagnosing, and repairing IP related…
  • 3.0
    NCR Corporation – Alpharetta, GA
    $71k-$102k(Glassdoor est.)
    NEW
    troubleshooting and testing. Resolves programming problems. Handles escalated technical support calls Provides input towards general process… minute. Software engineers like you. You have: Bachelors degree in Computer Science, Computer Engineering or related field…
  • Alpharetta, GA
    1 days ago 18hr
    technical assistance. Perform detailed research and analysis for escalated service issues. Assist in training customers on the use…
  • 4.5
    BrainJocks – Alpharetta, GA
    $41k-$61k(Glassdoor est.)
    NEW
    .NET Support Engineer BrainJocks is looking for a .NET Support Engineer for our Alpharetta, Georgia office. As a BrainJocks… BrainJocks .NET Support Engineer, you will be the face and voice of BrainJocks in supporting our previous, current and future clients…
  • 3.1
    LivePerson – Alpharetta, GA
    $89k-$116k(Glassdoor est.)
    6 days ago 6d
    integrations Manage resolution of complex issues to include: escalation, system testing, strategy sessions and distribution of knowledge… for the LivePerson products and services Act as point of escalation for technical questions including internal and external department…
  • 3.9
    Palo Alto Networks – Atlanta, GA
    $145k-$198k(Glassdoor est.)
    1 days ago 1d
    landscape, competition, products, and industry Act as an escalation point for pre- and post-sales technical issues within the… directly to the North America Systems Engineering Director for Major Accounts. Systems Engineering Manager, Major Accounts Responsibilities…
  • 4.0
    Agile – Alpharetta, GA
    $50k-$75k(Glassdoor est.)
    11 days ago 11d
    documentation. Respond to network problems escalated from the network operators and engineers and follows through to resolution; also… Network Engineer Our client is looking for a Network Engineer who is responsible for the design, engineering, implementing…
  • 4.2
    Eclaro International – Duluth, GA
    Today 11hr
    troubleshooting and testing. Resolves programming problems. •Handles escalated technical support calls •Provides input towards general process… Managed Services. C++ Software Engineer III Eclaro is looking for a C++ Software Engineer III for an opportunity for our financial…
  • 3.0
    NCR – Alpharetta, GA
    $59k-$81k(Glassdoor est.)
    6 days ago 6d
    within assigned projects Accurate communication and timely escalation of risks to timetables and milestones Complete status reports… full product life cycles, working directly with software engineering, product management, as well as our customer support team…
  • 3.9
    Pyramid Consulting – Alpharetta, GA
    8 days ago 8d
    architecture Collaborate with others to troubleshoot and resolve escalated production issues Deploy and support automation tools in… Job Description Immediate need for a Senior Cloud Engineer with experience in the Telecom Industry. This is a 6 month’s contract…
  • Cellnet – Alpharetta, GA
    11 days ago 11d
    testing risks and propose solutions to mitigate Provides escalations in a timely manner and through the appropriate channels… improving quality processes and procedures Serves as an escalated support resource for products released Work directly with…
  • 4.0
    Lorven Technologies – Alpharetta, GA
    $53k-$77k(Glassdoor est.)
    8 days ago 8d
    tooling focused on cloud Resolve and act as escalation and coordination point for incidents and problems related to affected automation… work with 3rd party vendors (i.e. Microsoft,Amazon, etc) for escalation of issues Demonstrates analytical and systematic approach…
  • 4.1
    Lancope – Alpharetta, GA
    $81k-$125k(Glassdoor est.)
    7 days ago 7d
    collected and contextualized information Act as a point of escalation for internal and external questions about the provided data… Lancope is looking for a full time Information Security Engineer for Lancope's Threat Intelligence Team. Analysts in this role…
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