Job Type
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Escalation Engineer Jobs in Alpharetta, GA

390Jobs

  • 3.2
    LivePerson – Alpharetta, GA
    $90k-$118k(Glassdoor est.)
    12 days ago 12d
    integrations Manage resolution of complex issues to include: escalation, system testing, strategy sessions and distribution of knowledge… for the LivePerson products and services Act as point of escalation for technical questions including internal and external department…
  • 3.5
    Philips – Alpharetta, GA
    $85k-$111k(Glassdoor est.)
    7 days ago 7d
    or assist through any escalations, “spikes”, or issues ● Develop tools to help Wellcentive engineers & employees interact with…
  • 3.0
    PGi – Alpharetta, GA
    $54k-$78k(Glassdoor est.)
    NEW
    directly with architects, development, sales engineers and other operational tiers to escalate issues, determine root causes and devise… solutions. The Audio Integration & Support Engineer works alongside the VOIP Support Engineer role and will provide Tier 3 level support…
  • 3.0
    NCR Corporation – Alpharetta, GA
    NEW
    respond to, track and resolve incoming customer issues that are escalated from NCR's support organization; Participate, on a rotation…
  • 4.5
    Applied Resource Group – Alpharetta, GA
    $51k-$78k(Glassdoor est.)
    24 days ago 24d
    issues. Serve as an escalation point for all Associate Engineers. Able to handle most user and server issues before finding it necessary… necessary to escalate. Assist clients with the installation, configuration and ongoing usability of desktop computers, mobile…
  • 3.8
    Genuent – Alpharetta, GA
    $87k-$130k(Glassdoor est.)
    17 days ago 17d
    Sr. Support Engineer Contract Alpharetta, GA Seeking a talented Sr. Support Engineer to join our client's Payment Operations… Operations team in Alpharetta, Georgia! The Sr. Support Engineer will be a member of the Service Quality Team to provide proactive…
  • Cellnet – Alpharetta, GA
    $61k-$87k(Glassdoor est.)
    26 days ago 26d
    Implementation Engineer I serves as an initial escalation point for technical issues that are complex in nature which are escalated from… Implementation Engineer I is expected to gather sufficient detailed technical information before escalating to the Engineering/Tier IV…
  • 2.7
    USAN – Norcross, GA
    $69k-$104k(Glassdoor est.)
    16 days ago 16d
    efficiency. Provide support of our applications including escalation and system performance of production platforms. Develop… a DevOps Engineer that has worked with Continuous integration tools (VSTS, Jenkins, etc.)? Are you a Systems Engineer with either…
  • 3.2
    Fiserv – Alpharetta, GA
    $100k-$148k(Glassdoor est.)
    NEW
    continuously striving for excellence. The engineering team is a point of escalation for operational issues, and will have some… Title Security Engineer, Sr Job Purpose Security Engineer, Senior Find Your Forward as a Security Engineer at Fiserv, a FORTUNE…
  • 4.0
    Lorven Technologies, Inc – Alpharetta, GA
    $53k-$76k(Glassdoor est.)
    16 days ago 16d
    Adheres to engineering methodologies and architecture global standards. Provide feedback regarding development and engineering methodologies… tooling focused on cloud Resolve and act as escalation and coordination point for incidents and problems related to affected automation…
  • 2.7
    Onepath – Atlanta, GA
    $44k-$65k(Glassdoor est.)
    4 days ago 4d
    The Video Operations Support Engineer is responsible for troubleshooting and resolving video delivery issues on end customers…
  • 3.5
    Philips – Alpharetta, GA
    $58k-$74k(Glassdoor est.)
    7 days ago 7d
  • 3.7
    HERE Technologies – Alpharetta, GA
    $60k-$91k(Glassdoor est.)
    24 days ago 24d
    tasks. Respond to customer requests and escalations from the Service Desk for engineering support. Maintain documentation for… tasks. Respond to customer requests and escalations from the Service Desk for engineering support. Maintain documentation for all…
  • 3.1
    GE Digital – Atlanta, GA
    $67k-$96k(Glassdoor est.)
    18 days ago 18d
    by providing the effective solutions Effectively manage escalations to resolution Partner with product teams to plan and test… improving the service and experiences. As the Senior Support Engineer, you will assist in building a team of teams and encouraging…
  • 4.0
    Principle Solutions Group – Alpharetta, GA
    13 days ago 13d
    Senior Hardware Support Engineer Location: Alpharetta, GA Duration: Permanent Compensation: 70-95k/yr. Our industry-leading… financial services client is looking for a Senior Hardware Support Engineer to support field sales and implementation, leveraging C/C++…
  • 4.0
    Principle Solutions Group – Alpharetta, GA
    12 days ago 12d
    Sr Support Engineer Alpharetta, GA Direct-hire Salary: $85,000-$95,000 Our enterprise client is looking for a Sr Support… Support Engineer to support field sales an implementation, and troubleshoot hardware and software issues for end users. You will…
  • Risk Solutions – Alpharetta, GA
    $64k-$99k(Glassdoor est.)
    13 days ago 13d
    incidents as directed and monitored by senior-level colleagues Escalate the appropriate incident response protocol when a security… Security Engineer I Alpharetta, GA Job Summary: This entry-level position will perform basic tasks centered on…
  • 3.3
    Ingenico Group – Alpharetta, GA
    $62k-$94k(Glassdoor est.)
    NEW
    Summary: TheSenior Technical Support Engineer is responsible for resolving technical issuesreported by internal and external… external clients. The candidate will work closely with Solution Engineers and AccountManagers to provide technical solutions in a timely…
  • 3.5
    Alternate Communications International – Alpharetta, GA
    $42k-$70k(Glassdoor est.)
    18 days ago 18d
    teams. Provide updates to management when needed for outage/escalations.…
  • 3.6
    ADP – Alpharetta, GA
    $88k-$119k(Glassdoor est.)
    27 days ago 27d
    implement WiFi solutions within an Enterprise network. Provide escalated troubleshooting support for multiple Network systems and technologies… cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and…
  • 3.8
    VIVA USA – Alpharetta, GA
    $51k-$79k(Glassdoor est.)
    24 days ago 24d
    GA Duration: 12 Months Description Sr. Support Engineering – Enterprise Monitoring Specialist – Biller Solutions – Payment… Payment Operations The Senior Enterprise Monitoring Engineer is responsible for the research, installation, implementation…
  • Cellnet – Alpharetta, GA
    30+ days ago 30d+
    testing risks and propose solutions to mitigate Provides escalations in a timely manner and through the appropriate channels… improving quality processes and procedures Serves as an escalated support resource for products released Work directly with…
  • 3.0
    Landis+Gyr – Alpharetta, GA
    16 days ago 16d
    testing risks and propose solutions to mitigate Provides escalations in a timely manner and through the appropriate channels… improving quality processes and procedures Serves as an escalated support resource for products released Work directly with…
  • 4.8
    Visionaire Partners – Johns Creek, GA
    10 days ago 10d
    Technical Support Engineer - (Mid to Senior Level) An outstanding opportunity for a Technical Support Engineer to join a global… on the problem. We are looking for a well rounded support engineer that has the ability to learn our hardware and software.…
  • 3.8
    VIVA USA – Alpharetta, GA
    $38k-$59k(Glassdoor est.)
    24 days ago 24d
    Software Support Engineer IV – Biller Solutions – Payment Operations The Senior Support Engineer is responsible for the…
  • 3.5
    Alternate Communications International – Alpharetta, GA
    $69k-$104k(Glassdoor est.)
    17 days ago 17d
    teams. Provide updates to management when needed for outage/escalations.…
  • 3.3
    Equifax – Alpharetta, GA
    8 days ago 8d
    messaging systems interaction or connectivity problems as an escalation path Regularly review the e-mail environment for performance… Job Responsibilities: Participate in a team of Messaging Engineers in a multi-datacenter deployment of Voltage & Microsoft Exchange…
  • 3.3
    Equifax – Alpharetta, GA
    $66k-$94k(Glassdoor est.)
    11 days ago 11d
    Architecture, Operations and Engineering teams within Scrum Agile processes. Defining, escalating, and resolving all technical… Contribute code to multiple automation projects Utilize engineering and programming skills focused on enabling a DevOps model…
  • 4.1
    Apex Payroll – Roswell, GA
    $62k-$98k(Glassdoor est.)
    14 days ago 14d
    third-party providers to resolve problems with software Handle escalated technical support calls Interact with third-party technical… Computer Science, Computer Information Services, Computer Engineering, Management Information Systems) or equivalent industry experience…
  • 3.0
    Landis+Gyr – Alpharetta, GA
    $66k-$101k(Glassdoor est.)
    7 days ago 7d
    complaints & problems related to product & product application. Escalates when required. Explores additional product & product applications… The System Engineer (SE) reports to Sales and is responsible for knowing, implementing & supporting products & technologies offered…
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