Escalation Engineer Jobs in Alpharetta, GA | Glassdoor
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Escalation Engineer Jobs in Alpharetta, GA

372 Jobs

  • 4.8
    MedShape, Inc. – Atlanta, GA
    $84k-$114k(Glassdoor est.)
    6 days ago 6d
    feedback to management on development and delivery; report/escalate to management as needed Independently performs required tasks… management of novel orthopedic implants and instruments, including engineering conceptualization, detailed design, regulatory approvals,…
  • 3.9
    Pyramid Consulting – Alpharetta, GA
    10 days ago 10d
    customized scripts, customer notification, and Business Partner escalations. Responsible for deploying new routers, switches, and trunk… providing custom data network operational support, design, engineering, and planning for complex global data network and communications…
  • 3.9
    PossibleNow – Duluth, GA
    $43k-$69k(Glassdoor est.)
    5 days ago 5d
    Customer Support Engineer PossibleNOW, a steadily growing private company and direct marketing industry leader for Do Not… preference management solutions, seeks a Customer Support Engineer with a strong focus on infrastructure and support. This is…
  • 3.7
    Kimberly-Clark – Roswell, GA
    $62k-$85k(Glassdoor est.)
    HOT
    with program leader regarding direction, prioritization, and escalation for packaging graphics projects. Facilities packaging graphics… to ensure that the business objectives can be met through escalation of the business priorities Provides consultation to design…
  • 3.0
    NCR – Atlanta, GA
    $35k-$52k(Glassdoor est.)
    NEW
    Service Level Agreement (SLA) requirements and elevate or escalate issues when appropriate per established procedures. Represent… customer call, which will include problem identification, escalation and resolution of operating system software problems; Responsible…
  • 1.8
    OneSource Document Management – Alpharetta, GA
    $32k-$56k(Glassdoor est.)
    6 days ago 6d
    assistance. Perform detailed research and analysis for escalated service issues. Assist in training customers on the use… Requisition Number 17-2358 Title Product Technical Support Engineer City Alpharetta State GA Description This position…
  • 4.1
    Lancope – Alpharetta, GA
    $81k-$125k(Glassdoor est.)
    11 days ago 11d
    collected and contextualized information Act as a point of escalation for internal and external questions about the provided data… Lancope is looking for a full time Information Security Engineer for Lancope's Threat Intelligence Team. Analysts in this role…
  • 3.4
    3i People – Atlanta, GA
    EASY APPLY
    NEW
    Civil Engineering Software Support Engineer to assist in providing statewide support for the CADD and Civil Engineering software… Support Engineer ID# : J13524 We have a Contract position for "Civil Software Support Engineer" with…
  • 3.2
    GreenSky – Alpharetta, GA
    $59k-$81k(Glassdoor est.)
    9 days ago 9d
    managers to report out testing progress and escalates issues requiring attention Experience and Skills: Hands-on, self-directed… designed by software engineering teams Collaborates with key stakeholders including architects, software engineering, and project managers…
  • 3.8
    Softvision – North Atlanta, GA
    $82k-$114k(Glassdoor est.)
    4 days ago 4d
    processes that result in a highly effective team Acting as an escalation point for team members by gathering root cause analysis, troubleshooting… methodologies Proven strategic thinking, prioritization and escalation management skills Experience with collecting and communicating…
  • 3.7
    Abacus Solutions, LLC – Marietta, GA
    $62k-$88k(Glassdoor est.)
    6 days ago 6d
    and new customer onboarding. 
 Position is responsible for escalation from the support business managers. 
 Position assists the… managers. 
 May be required to participate in after-hours escalations and 24x7 on call as needed. 
 Use personal car for travel…
  • 5.0
    CrossPoint Consulting – Atlanta, GA
    6 days ago 6d
    PoCs, solution demonstrations, trade shows, etc., Prompt escalation management gauging a situation and its criticality. Conduct… The Cloud Systems Engineer (SE) will work with the Cloud Regional Sales Manager (RSM) for the South East to manage a multi state…
  • 4.0
    Federal Reserve Bank of Atlanta – Atlanta, GA
    $55k-$82k(Glassdoor est.)
    10 days ago 10d
    operations, including after-hours response activities, event escalation coverage, and incident reporting. Contributes to and participates… security incident plan exercises. Identifies, investigates and escalates information security incidents on the district network.…
  • 4.8
    MessageGears – Atlanta, GA
    $44k-$55k(Glassdoor est.)
    5 days ago 5d
    installations and post implementation with upgrades and technical escalations. This person will troubleshoot and resolve application issues… installations and post implementation with upgrades and technical escalations Provide mentor-ship and share knowledge with Tier 1 members…
  • 4.7
    iVision – Atlanta, GA
    $50k-$78k(Glassdoor est.)
    6 days ago 6d
    Senior Data Center Engineer Your Job As a Senior Engineer within our Global Engineering Operations Center, you will provide… you track problems and change requests. This position is an escalation tier and will be responsible for highly technical problem…
  • 4.0
    Crystal Solutions – Duluth, GA
    $49k-$94k(Glassdoor est.)
    HOT
    Support Engineer SUPPORT ENGINEER Crystal has an immediate need for mid-level and senior Linux support engineers. We are looking… customer-facing role, you will be interacting daily and directly with engineers and technical personnel of our customers – companies like…
  • 4.7
    iVision – Atlanta, GA
    NEW
    problems and change requests. This position is the second escalation tier and will be responsible for very technical problem resolution… attain your dream career. Your JobAs a Senior Engineer within our Global Engineering Operations Center, you will provide technical…
  • 3.1
    Bridge2 Solutions – Alpharetta, GA
    $59k-$82k(Glassdoor est.)
    11 days ago 11d
    test data as necessary. Identifies, reports, tracks and escalates anomalies discovered during testing and ensures closure on… Overview Position Summary: The QA Engineer will be responsible for defining, creating, and executing Quality functions…
  • 3.0
    Quality Technology Services – Suwanee, GA
    $38k-$59k(Glassdoor est.)
    5 days ago 5d
    correct the problem or escalate based upon Operations Service Center policy Work with customers, other engineers, and management in… lead on their respective shift. They will also serve as an escalation point for the phone queue and will be expected to train and…
  • 2.7
    McLarens – Berkeley Lake, GA
    EASY APPLY
    $20k-$31k(Glassdoor est.)
    4 days ago 4d
    Junior Service Desk Engineer We currently have an exciting opportunity for a Junior Service Desk Engineer to join our Technology… level of service always within response time, fix time and escalation parameters The successful candidate will have relevant…
  • 4.7
    iVision – Atlanta, GA
    $50k-$78k(Glassdoor est.)
    NEW
    you track problems and change requests. This position is an escalation tier and will be responsible for highly technical problem… attain your dream career. Your JobAs a Senior Engineer within our Global Engineering Operations Center, you will provide operational…
  • 4.7
    iStaff – Atlanta, GA
    NEW
    routine audits of firewall configurationsTroubleshooting of escalated issuesSupporting multi-site networks and the implementation… order to attain your dream career. Title: Infrastructure Engineer Location: Vinings, GAAre you seeking a company with caring…
  • 3.7
    Alternate Communications International – Alpharetta, GA
    $67k-$101k(Glassdoor est.)
    13 days ago 13d
    teams. Provide updates to management when needed for outage/escalations.…
  • 4.3
    The Boston Consulting Group – Atlanta, GA
    $47k-$73k(Glassdoor est.)
    5 days ago 5d
    Set/drive technical architecture for and be the final escalation point for all team experience collaboration technologies and… The role of IT Lead Engineer will be the technical expert in the Team Experience collaboration space. This space includes technologies…
  • 3.0
    Nesco Resource – Alpharetta, GA
    25 days ago 25d
    Description Job Responsibilities Serving as an escalation point for the Service Desk Systems administration support… Skills and certifications: Microsoft Certified Systems Engineer (MSCE) or related Microsoft Certified Professional certifications…
  • 3.1
    LivePerson – Alpharetta, GA
    $89k-$116k(Glassdoor est.)
    10 days ago 10d
    integrations Manage resolution of complex issues to include: escalation, system testing, strategy sessions and distribution of knowledge… for the LivePerson products and services Act as point of escalation for technical questions including internal and external department…
  • 4.1
    Apex Payroll – Roswell, GA
    $63k-$93k(Glassdoor est.)
    9 days ago 9d
    third-party providers to resolve problems with software Handle escalated technical support calls Interact with third-party technical… Computer Science, Computer Information Services, Computer Engineering, Management Information Systems) or equivalent industry experience…
  • 4.5
    Rev.io – Atlanta, GA
    EASY APPLY
    $45k-$66k(Glassdoor est.)
    HOT
    Support: Provide support for development-related Tier 2 issues (escalations that require developer analysis/bug fixes). This is typically… devices and networks. Whether you use our existing CRM, tax engine and gateway integrations, or use our enterprise level API to…
  • Cellnet – Alpharetta, GA
    15 days ago 15d
    testing risks and propose solutions to mitigate Provides escalations in a timely manner and through the appropriate channels… improving quality processes and procedures Serves as an escalated support resource for products released Work directly with…
  • 3.2
    AT-Tech – Atlanta, GA
    $50k-$65k(Glassdoor est.)
    4 days ago 4d
    Job Description: The Web Support Engineer is responsible for all Consolidated Web, Web Application Services. Job Duties…
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