Escalation Engineer Jobs in Alpharetta, GA | Glassdoor

Escalation Engineer Jobs in Alpharetta, GA

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  • 2.6
    nThrive – Alpharetta, GA
    Est. Salary $58k-$82k
    29 days ago 29d
    execution Must be able to manage day to day activities as well as escalate properly to QA leadership Must be able to both lead as well… Job Description Overview: The Sr. Software Quality Engineer position is responsible for applying Agile and SDLC QA methodology…
  • 4.7
    Red Clay Consulting – Atlanta, GA
    Est. Salary $80k-$131k
    19 days ago 19d
    successes of individuals and of teams Serve as the point of escalation for the client and our RCC project team Build solid relationships… Lifecycle Undergraduate degree in Computer Science, Business, Engineering, Information Science, Mathematics, or related field…
  • 2.9
    The Beam Team – Alpharetta, GA
    29 days ago 29d
    Internal Staff With Goal Of First Time Resolution Or Routing/Escalating To Appropriate Person For Resolution Self-Starter, Solution… And Maintain Customer And Vendor Relationships (Customers, Engineers, Inspectors And Other Applicable Personnel) Ability To Develop…
  • 3.0
    TechUSA – Alpharetta, GA
    5 days ago 5d
    for ensuring customer satisfaction by providing solutions to escalated issues. Will be responsible for assisting with training other… The Support Engineer will be a key member of a growing company business unit for our client's wireless security software. This…
  • eHire – Alpharetta, GA
    24 days ago 24d
    Software Engineer to augment their team (6+ month contract opportunity with a possibility of going perm.) The Engineer will work… experiences Respond to security services disruptions and other escalations from customers Work with the team to orchestrate the security…
  • 4.1
    Lancope – Alpharetta, GA
    Est. Salary $49k-$76k
    27 days ago 27d
    Lancopes product line and associated technologies. Manage escalations and issues with customers and internal resources. Qualifications… Technical Support Engineer The Technical Support Engineer will be responsible for troubleshooting and developing technical…
  • 3.8
    Kaiser Permanente – Atlanta, GA
    Est. Salary $58k-$84k
    21 days ago 21d
    analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes… ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development…
  • 3.0
    Siemens Corporation – Alpharetta, GA
    Est. Salary $51k-$71k
    26 days ago 26d
    experts * Ability to effectively communicate when handling escalating complaints and sensitive situations- (Intermediate/ Advanced… specifically in a Quality Engineering role. This is not an entry level position. Education: BS in Engineering Quality Method Experience…
  • 3.2
    Thyssenkrupp – Alpharetta, GA
    Est. Salary $51k-$77k
    16 days ago 16d
    Your profile * Bachelor's Degree in Electrical Engineering, Software Engineering, Computer Science, or Physics and a graduate level… Your profile * Bachelor's Degree in Electrical Engineering, Software Engineering, Computer Science, or Physics and a graduate level…
  • 3.2
    LivePerson, Inc. – Alpharetta, GA
    Est. Salary $58k-$87k
    20 days ago 20d
    SaaS solutions - Advantage Availability for off hours escalations Degree qualified or equivalent work experience Are… launch events with customers, account teams, and internal engineering group. Lead client growth enablement preparations by driving…
  • 3.9
    Ashton Woods – Alpharetta, GA
    23 days ago 23d
    . * Responsible for escalated invoices relating to estimating errors. * Responsible for escalated problems with purchase… meetings as needed to answer questions about takeoffs or engineering issues and prevent misuse of materials and eliminate variances…
  • 3.5
    Philips North America – Alpharetta, GA
    Est. Salary $77k-$111k
    17 days ago 17d
    or assist through any escalations, “spikes”, or issues ● Develop tools to help Wellcentive engineers & employees interact…
  • 3.3
    J W C Environmental – Cumming, GA
    Est. Salary $23k-$38k
    1 days ago 23hr
    problems/concerns to management as required (trip reports). · Escalates technical issues to management as needed. · Provides equipment… problem(s) and/ or corrective action needed. Coordinates with engineering, customer service and other teams to expedite repairs. This…
  • 3.3
    CohnReznick – Atlanta, GA
    Est. Salary $66k-$91k
    1 days ago 13hr
    architecture Ability to identify & execute appropriate escalation steps for problem resolution Ability to manage task(s) (… located in our Atlanta, GA office. We are looking for a Systems Engineer to join our team. If you are: A highly dedicated…
  • 3.2
    Thyssenkrupp – Alpharetta, GA
    Est. Salary $80k-$109k
    16 days ago 16d
    Your profile * Bachelor's Degree in Electrical Engineering, Software Engineering, Computer Science, or Physics is required *… Your profile * Bachelor's Degree in Electrical Engineering, Software Engineering, Computer Science, or Physics is required *…
  • 3.3
    Novolex – Norcross, GA
    Est. Salary $48k-$71k
    12 days ago 12d
    pricing data – evaluate/revise language regarding price escalation/de-escalation. Monitor customer freight/fuel expenses and revise… packaging industry. Novolex™ Careers include manufacturing, engineering, procurement, supply chain, finance, HR, product development…
  • 2.8
    Robert Half Technology – Alpharetta, GA
    Est. Salary $110k-$152k
    28 days ago 28d
    Determine when issues need to be escalated. Set severity levels with customers. Will be assigned escalated tickets. Knowledge… interface with other team members and customers. May be an escalation point for support. May involve travel to customer sites…
  • 3.2
    Fiserv – Alpharetta, GA
    Est. Salary $53k-$77k
    21 days ago 21d
    all project level, cross-functional, partnership issues and escalations. Manage partner/client expectations for data communications… Position Description Find Your Forward as a Network Engineer Staff at Fiserv, a FORTUNE 500 member, and join the industry leader…
  • 2.9
    Scientific Games – Alpharetta, GA
    22 days ago 22d
    resolution to include requests for additional resource or escalation of tasks. Provides effective direction of a 24x7x365 staffed… analysis including troubleshooting, resolution and reporting of escalated production issues • Document technical process, procedures…
  • 3.2
    Hewlett Packard Enterprise – Alpharetta, GA
    23 days ago 23d
    program resource management. Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with business… Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent. Project management…
  • 3.1
    LexisNexis Legal & Professional – Alpharetta, GA
    15 days ago 15d
    efficiencies, and related activities. Responsible for the escalation of issues to leadership as appropriate. Maintain knowledge… and impacts to business. Proactively identify, mitigate, escalate and resolve issues and related activities. Apply and continue…
  • 2.8
    Brightstar – Alpharetta, GA
    Est. Salary $87k-$140k
    26 days ago 26d
    and JIRA o Drive risk/issue resolution, and appropriate escalations o Identify and recommend resolutions to process gaps o… years related experience • Bachelor’s degree in business, engineering, or technology field or equivalent work experience • MBA…
  • 3.5
    ADP – Alpharetta, GA
    Est. Salary $111k-$151k
    27 days ago 27d
    project activities within assigned territory/BU's * Serve as an escalation point for local management; assist in resolving chronic service… cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and…
  • 3.4
    Landis+Gyr – Alpharetta, GA
    Est. Salary $65k-$94k
    27 days ago 27d
    Implementation Engineer I serves as an initial escalation point for technical issues that are complex in nature which are escalated from… Implementation Engineer I is expected to gather sufficient detailed technical information before escalating to the Engineering/Tier IV…
  • 2.9
    Scientific Games – Alpharetta, GA
    Est. Salary $57k-$93k
    18 days ago 18d
    virtual environment as well as proprietary software support. SIS Engineers work closely with other Scientific Games departments to ensure… organizational level and service level agreements in place. An SIS Engineer must be able to demonstrate a solid understanding of troubleshooting…
  • Verizon Wireline – Alpharetta, GA
    19 days ago 19d
    limited to, preparing overall delivery schedule and time line, escalating issues internally and externally to meet deliverables, managing… business goals and objectives. Identify, monitor, report and escalate project-related issues to achieve timely resolution. Develop…
  • 3.4
    eBryIT Inc. – Kennesaw, GA
    Today 7hr
    with daily communication, data base management, and customer escalations. Will assist and supervise performance of the project processes… our client's specific requirements. Our staff of expert IT engineers can provide a full spectrum of services to help you design…
  • 2.9
    Scientific Games – Alpharetta, GA
    Est. Salary $79k-$123k
    18 days ago 18d
    tasks assigned to the LSIS department. A Sr. System Support Engineer must have a subject matter expert (SME) level of knowledge… Education: • Bachelor's Degree in Computer Science, Computer Engineering or equivalent strongly desired Required Experience: • 4…
  • 3.6
    Verizon Wireless – Alpharetta, GA
    Est. Salary $75k-$117k
    19 days ago 19d
    limited to, preparing overall delivery schedule and time line, escalating issues internally and externally to meet deliverables, managing… business goals and objectives. Identify, monitor, report and escalate project-related issues to achieve timely resolution. Develop…
  • 4.1
    Lancope – Alpharetta, GA
    Est. Salary $81k-$126k
    27 days ago 27d
    collected and contextualized information Act as a point of escalation for internal and external questions about the provided data… Lancope is looking for a full time Information Security Engineer for Lancope's Threat Intelligence Team. Analysts in this role…
  • Xcentric – Alpharetta, GA
    Est. Salary $41k-$71k
    26 days ago 26d
    time Function as Primary Support Engineer for Managed service clients and act as an escalation point for cloud tickets Assist… day support requests of managed services clients, working on escalated tickets, assisting their peers with any service requests that…
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