Job Type
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Support Escalation Engineer Jobs in Alpharetta, GA

331 Jobs

  • 3.5
    UPS – Doraville, GA
    $45k-$76k(Glassdoor est.)
    HOT
    Plant Engineering Systems Engineer The Plant Engineering (PE) SupportEngineer develops, designs, tests, integrates, and deploys… performance, review installations, and provide project support. The PE SupportEngineer oversees consultants, vendors, interns, college…
  • 4.2
    PDI Software – Alpharetta, GA
    EASY APPLY
    $90k-$130k(Glassdoor est.)
    NEW
    for new and existing application development, proactively escalating issues and seeking assistance to overcome obstacles Actively… Overview PDI currently has multiple openings for Software Engineer II as we are seeking talent to help develop software for PDIs…
  • 3.3
    Hewlett Packard Enterprise – Alpharetta, GA
    $52k-$83k(Glassdoor est.)
    NEW
    knowledge-base articles, case documentation, and escalations to engineering Intermediate GuestOS knowledge Personal Attributes… opportunity as a Technical SupportEngineer to join our team in Alpharetta, GA. As a Technical SupportEngineer, you will respond to…
  • 4.2
    Leapfrog Services – Atlanta, GA
    $46k-$66k(Glassdoor est.)
    4 days ago 4d
    services Work with the support desk and network operations center as a tier 3 point of escalation for enterprise systems such… and systems engineeringsupport for the Leapfrog portfolio of clients Architecture, deployment, and reactive support for the Leapfrog…
  • 3.3
    Hewlett Packard Enterprise – Alpharetta, GA
    $67k-$106k(Glassdoor est.)
    NEW
    knowledge-base articles, case documentation, and escalations to engineering Intermediate GuestOS knowledge Personal Attributes… Senior Technical SupportEngineer to join our team in Alpharetta, GA. As a Senior Technical SupportEngineer, you will respond…
  • 3.4
    Allscripts – Alpharetta, GA
    1 days ago 13hr
    Proactive approach Provide accurate and timely information and escalates when there are issues Actively participate in the project… bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals…
  • 3.8
    HP Inc. – Alpharetta, GA
    $61k-$79k(Glassdoor est.)
    Today 1hr
    Ensure Escalations are handled in a prompt and efficient manner. Knowledge transfer to HP and Channel Partner Engineers. Collaborate… Responsibilities: Provide Expert level remote support to HP and Channel Partner Engineers. Travel as needed to customer sites to solve…
  • 3.7
    Synchrony Financial – Alpharetta, GA
    $112k-$154k(Glassdoor est.)
    NEW
    tasks Collaborate with others to troubleshoot and resolve escalated production issues Establish and consult on best practices… we have a new opening for a Cloud Automation Engineer. The Cloud Automation Engineer will serve the vital lead role in automating…
  • 3.9
    APEX Analytix – Suwanee, GA
    $61k-$90k(Glassdoor est.)
    HOT
    hours including on call support with availability during off hours for outages and customer escalation. Lifting 50lbs or more… right individual to join our Systems Support team in the role of Data Center Network Engineer. The individual will be based out of…
  • Cellnet – Alpharetta, GA
    1 days ago 1d
    Product Specialist I provides in-depth support for technical issues which are escalated from the Service Desk. These technical… team. Product Support works directly with other departments within the organizations, such as Development, Engineering, Software Quality…
  • 4.1
    Lancope – Alpharetta, GA
    $49k-$77k(Glassdoor est.)
    HOT
    Technical SupportEngineer The Technical SupportEngineer will be responsible for troubleshooting and developing technical… partners, and field engineers. The Technical SupportEngineer must be a motivated self-learner and team player. This position reports…
  • 2.9
    PGi – Alpharetta, GA
    $54k-$78k(Glassdoor est.)
    4 days ago 4d
    directly with architects, development, sales engineers and other operational tiers to escalate issues, determine root causes and devise… Integration & SupportEngineer works alongside the VOIP SupportEngineer role and will provide Tier 3 level support for the existing…
  • 3.8
    Pyramid Consulting – Alpharetta, GA
    8 days ago 8d
    Job Description ​Immediate need for a Application SupportEngineer for a position in the Banking & Financial Industry. This… understanding of user's issues when the problem needs to be escalated to a higher level. Participates in training programs to…
  • 2.6
    CO-OP Financial Services – Duluth, GA
    $30k-$38k(Glassdoor est.)
    17 days ago 17d
    RESPONSIBILITIES: Research Desktop related issues escalated from tier I within established timeframes. Build computers… problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with…
  • 4.9
    Hunter Technical Resources – Alpharetta, GA
    NEW
    Network Engineer Location: Alpharetta The Network Engineer is responsible for design and development of network services… all project level, cross-functional, partnership issues and escalations. Manage partner/client expectations for data communications…
  • 4.3
    Optomi – Alpharetta, GA
    5 days ago 5d
    ownership, manage and maintain status on support requests from the business unit customers Escalate unresolved issues that require more… Senior Cloud Engineer – (Cloud Foundry, Linux, CI/CD) – Alpharetta, GA Optomi, in partnership with an industry leading Financial…
  • 4.0
    Microsoft – Alpharetta, GA
    $115k-$152k(Glassdoor est.)
    4 days ago 4d
    warehousing needs. We are looking for Premier Field Engineers to help us move the APS support organization forward and improve the experience… As a Premier Field Engineer, you will be responsible for delivering dedicated technical solution support to strategic Microsoft…
  • 3.7
    VIVA USA – Alpharetta, GA
    $44k-$60k(Glassdoor est.)
    23 days ago 23d
    understanding of user's issues when the problem needs to be escalated to a higher level. Participates in training programs to… SUMMARY : The Senior Technical Support Representative will provide technical product support to clients’ via Service Now request…
  • 3.4
    Philips – Alpharetta, GA
    $51k-$81k(Glassdoor est.)
    5 days ago 5d
    application-related escalations Defines and escalates customer satisfaction and product issues as appropriate Provide on-site support in critical… problems, collects data, establishes facts, helps Technical SupportEngineers to define an action plan, and drive the plan to resolution…
  • 4.0
    Nokia – Alpharetta, GA
    $87k-$122k(Glassdoor est.)
    NEW
    troubleshooting guide, and other Technical SupportEngineers. · Provides highly visible customer support, as well as overseeing any necessary… . To follow all escalations from inception to closure this may involve interfacing with Nokia Technical Support (all levels), R…
  • 3.0
    Landis+Gyr – Alpharetta, GA
    NEW
    Product Specialist I provides in-depth support for technical issues which are escalated from the Service Desk. These technical… team. Product Support works directly with other departments within the organizations, such as Development, Engineering, Software Quality…
  • 3.3
    RELX Group – Alpharetta, GA
    5 days ago 5d
    development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate… change management support. QUALIFICATIONS: 3+ years of Systems Engineering experience BS Engineering/Computer Science…
  • Cellnet – Alpharetta, GA
    7 days ago 7d
    team members and provide guidance and support for special projects. Function as escalation point for technical issues that are… are complex in nature and escalated from program support teams or Technical Implementation Managers. Oversee troubleshooting efforts…
  • 3.8
    HP Inc. – Alpharetta, GA
    $72k-$102k(Glassdoor est.)
    NEW
    our Indigo customers. Primary escalation point for application/material related issues. Support unique and complex L&P requirements… This new position is critical to support HP Indigos entry in the Label and Packaging digital finishing market with the Ayalon…
  • 4.3
    Optomi – Alpharetta, GA
    8 days ago 8d
    all project level, cross-functional, partnership issues and escalations. Manage partner/client expectations for data communications… Senior Network Engineer (Alpharetta, GA) Optomi, in partnership with leading financial services firm, is seeking a Senior Network…
  • 3.7
    Talent Navigation Experts – Alpharetta, GA
    EASY APPLY
    NEW
    gig? The Software Engineer Principal will provide architecture, design, development and test support for new software projects… improving processes and procedures, and may function as an escalation point and/or training resource for the other developers.…
  • 4.5
    Alogent – Norcross, GA
    $47k-$71k(Glassdoor est.)
    5 days ago 5d
    implemented to support the client’s business. Escalates client issues within his team or the Technical Support team that would… Our Customer Support Department is looking for a hardworking, innovative and goal driven Product SupportEngineer to contribute…
  • 3.0
    First Data – Marietta, GA
    $66k-$93k(Glassdoor est.)
    11 days ago 11d
    recurring platform issues. Effective escalation of same to mid- and senior-level engineering teams for full resolution Create… significant experience of supporting large scale, enterprise class networks. Network Automation Engineers work hand-in-hand with…
  • 3.3
    Hewlett Packard Enterprise – Alpharetta, GA
    $50k-$72k(Glassdoor est.)
    15 days ago 15d
    knowledge-base articles, case documentation, and escalations to engineering. Desirable Skills: Experience with Salesforce.com… Simplivity SupportEngineer Job Description: Customer Solution Centers are made up of teams that provide remote (offsite…
  • 3.4
    Starpoint – Alpharetta, GA
    10 days ago 10d
    vendors, engineeringsupport...the team tends to wear different hats) Required Skills: Solid network support experience… requires the ability to deal effectively and efficiently with escalations and time sensitive, difficult situations/people under pressure…
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