Tech Escalations Engineer Jobs in Alpharetta, GA | Glassdoor

Tech Escalations Engineer Jobs in Alpharetta, GA

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  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $55k-$77k
    3 days ago 3d
    Requisition: R4904 Escalation Engineer - Virtualization (Evergreen) (Open) Job Posting Title: Escalation Engineer - Virtualization… further. We are seeking a talented engineers to join our XenApp/XenDesktop escalation team. We believe that the customer comes…
  • 4.1
    Leapfrog Services – Atlanta, GA
    Est. Salary $46k-$68k
    3 days ago 3d
    unwavering dedication to extraordinary service. In our world, high-tech doesn't mean high-jargon or high-stress—it means high-touch and… support desk and network operations center as a tier 3 point of escalation for enterprise systems such as MS Exchange, Server Platforms…
  • 4.5
    Infinite Resource Solutions – Smyrna, GA
    EASY APPLY
    Est. Salary $37k-$58k
    19 days ago 19d
    systems; designing and running system load/stress testing; escalating application problems to vendor. • Manage and maintain servers…
  • 3.5
    Philips – Alpharetta, GA
    Est. Salary $49k-$78k
    11 days ago 11d
    a warm "hand-off" of hot issues and customer escalations * Timely escalation of customer issues for evaluation and action by… Job TitleTechnical Support Engineer - Xcelera PACS Job Description In this role, you have the opportunity to Provide…
  • 3.7
    Alfresco – Atlanta, GA
    Est. Salary $49k-$78k
    19 days ago 19d
    Technical Support Engineers and start an ongoing conversation. If you're interested in future opportunities with our Tech Support team… management team to develop a plan to avoid potential escalations, and escalate when appropriate Qualifications Your Keys to Success…
  • 4.1
    Lancope – Alpharetta, GA
    Est. Salary $49k-$76k
    25 days ago 25d
    Lancopes product line and associated technologies. Manage escalations and issues with customers and internal resources. Qualifications… Technical Support Engineer The Technical Support Engineer will be responsible for troubleshooting and developing technical…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $65k-$91k
    6 days ago 6d
    : R7106 Senior Escalation Engineer - Mobility (Open) Job Posting Title: Senior Escalation Engineer - Mobility Job… Citrix is expanding our Mobility Escalation Engineering team and is looking for Escalation Engineers in Alpharetta, GA If you enjoy…
  • 3.0
    Bottomline Technologies – Alpharetta, GA
    Est. Salary $43k-$64k
    12 days ago 12d
    work under tight project deadlines & multi-task * Issue escalation/communication (i.e. needs to articulate issues clearly to… effort estimates for change orders * Contribute to SOW/FS/Tech Specs as needed * Must be able to interact with customer and…
  • 3.8
    Cisco Systems – Alpharetta, GA
    Est. Salary $56k-$86k
    24 days ago 24d
    technical account and escalation management and are able to bring that experience to bear. Experience as a Sales Engineer or as a Security… world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $65k-$91k
    3 days ago 3d
    R7162 Senior Escalation Engineer - Networking (Open) Job Posting Title: Senior Escalation Engineer - Networking… may be a good fit for our Senior Escalation Engineer opening. As a Senior Escalation Engineer you are responsible for the review…
  • 3.5
    Philips – Alpharetta, GA
    Est. Salary $76k-$123k
    26 days ago 26d
    related service events are managed effectively in accordance to escalation policy. Ensure team members execute down system/IT service… stakeholders and leadership -Help drive parts consumption and escalation time down -Help develop customer services strategies concerning…
  • 3.2
    LivePerson, Inc. – Alpharetta, GA
    Est. Salary $58k-$87k
    19 days ago 19d
    SaaS solutions - Advantage Availability for off hours escalations Degree qualified or equivalent work experience Are… Milan, Tokyo, Mannheim, Berlin, Amsterdam and a world-class tech hub in Tel Aviv. (NASDAQ: LPSN) What You Will Own? Customer…
  • 3.5
    PDS Tech, Inc. – Alpharetta, GA
    26 days ago 26d
    understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and… required to pass a safety and productivity examination. PDS Tech, Inc. will comply with all applicable federal and state laws…
  • 2.9
    Level 3 Communications – Norcross, GA
    4 days ago 4d
    established intervals using phone, email, and ticketing notes. Escalates, for higher order support, to technical leadership and Management… service. With a good understanding of telecommunications, the tech II will be responsible for troubleshooting, managing and correcting…
  • 3.2
    Petro – Atlanta, GA
    Est. Salary $27k-$44k
    3 days ago 3d
    Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as… as possible. * Collect information and document bugs with Engineering for product issues that are impacting customers. * Provide…
  • Spartan Resources – Duluth, GA
    Est. Salary $41k-$64k
    19 days ago 19d
    provide support to Associate Customer Engineer and/or Service; Representative/Service Technician Tech when necessary Understand and… Service Level Agreement (SLA) requirements and elevate or escalate issues when appropriate, and/or according to established procedures…
  • 3.6
    Citrix – Alpharetta, GA
    Est. Salary $61k-$85k
    19 days ago 19d
    : R6998 Lead Escalation Engineer - Virtualization (Open) Job Posting Title: Lead Escalation Engineer - Virtualization… have the job for you. We are looking for a Lead Escalation Engineer to join our App Virtualization team in Alpharetta, GA…
  • 4.3
    ADVA Optical Networking – Norcross, GA
    Est. Salary $54k-$80k
    27 days ago 27d
    requested by Sales · Provide technical assistance to management escalations for internal or customer issues Supplementary Tasks: ·… and multicultural environment in one of today's hottest high-tech industries. You will be given opportunities, responsibilities…
  • 2.8
    EFI – Atlanta, GA
    Est. Salary $38k-$59k
    2 days ago 2d
    and experienced technical support engineer with a proven track record of support and escalation management. Primary focus will be… training. Effective problem solving, risk management and escalation skills Ability to manage multiple issues/products in a fast…
  • 3.1
    Merced Systems – Atlanta, GA
    Est. Salary $49k-$75k
    13 days ago 13d
    minimal supervision, serve as Tier 1/Tier 2 troubleshooter and escalation point for Nexidia’s OnDemand Managed Service deployments.… troubleshoot as necessary. Serve as a Tier 2 troubleshooter and escalation point for Nexidia licensed deployments. Communicate with…
  • 4.6
    Pindrop – Atlanta, GA
    Est. Salary $120k-$162k
    3 days ago 3d
    executive C-level stakeholders to obtain buy-in and raise escalations. Deliver requirements at feature-level for consumption… . Keep learning. Pindrop offers regular Lunch & Learns and Tech Talks that promote an environment for people to grow outside…
  • 3.4
    NICE Systems – Atlanta, GA
    Est. Salary $53k-$81k
    11 days ago 11d
    minimal supervision, serve as Tier 1/Tier 2 troubleshooter and escalation point for Nexidia’s OnDemand Managed Service deployments.… troubleshoot as necessary. Serve as a Tier 2 troubleshooter and escalation point for Nexidia licensed deployments. Communicate with…
  • Canvas IT – Atlanta, GA
    Est. Salary $52k-$73k
    17 days ago 17d
    vendors on the clients behalf Diagnose and troubleshoot escalated client calls Provide support services to employees… remote access Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel…
  • 3.0
    Sogeti – Atlanta, GA
    6 days ago 6d
    Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business… problem resolutions in critical down time situations when escalation is impractical Creating and delivering knowledge sharing…
  • 3.9
    Microsoft – Atlanta, GA
    16 days ago 16d
    sales, marketing, and engineering on current and future product requirements. * Communicate and escalate technical, architectural… field, Microsoft partners, and Microsoft corporate sales, engineering, and marketing required. * Growth Mindset. Willing to continue…
  • Avacend, Inc. – Atlanta, GA
    24 days ago 24d
    on the Media CFC Operations team responsible for handling escalated technical support issues as well as ad insertion data analysis… internal and external partners including CFC analysts, video engineering, external vendors and other relevant parties to actively…
  • 3.6
    3i People – Atlanta, GA
    EASY APPLY
    24 days ago 24d
    Media Operations Tech II ID# : J12804 We have a Contract position for "Media Operations Tech II" with one of… Client Media CFC Operations team responsible for handling escalated technical support issues as well as ad insertion data analysis…
  • 5.0
    Rigor – Atlanta, GA
    Est. Salary $53k-$89k
    8 days ago 8d
    burgeoning tech scene at the Atlanta Tech Village, is seeking a Sales Engineer. We are one of best places to work according to… Sales Engineer include being the technical specialist within a dynamic sales environment, supporting and driving high tech, high…
  • Spartan Resources – Atlanta, GA
    Est. Salary $45k-$76k
    16 days ago 16d
    Production Support Tech III Location: Atlanta, GA Duration: 10/5/2015 - 12/31/2015 The position is responsible for acting… recommendations; 4-Identifies customer concerns and resolves or escalates customer issues expediently and accurately within documented…
  • 4.4
    Rev.io – Atlanta, GA
    Est. Salary $67k-$98k
    11 days ago 11d
    Support: Provide support for development-related Tier 3 issues (escalations that require developer analysis/bug fixes, etc that could… typically done during business hours - no on-call rotation. TECH/SYSTEMS C# / VB.NET / ASP.NET / ASP.NET Core / NUnit / ServiceStack…
  • 2.8
    Nexidia – Atlanta, GA
    Est. Salary $38k-$59k
    10 days ago 10d
    minimal supervision, serve as Tier 1/Tier 2 troubleshooter and escalation point for Nexidia’s OnDemand Managed Service deployments.… troubleshoot as necessary. Serve as a Tier 2 troubleshooter and escalation point for Nexidia licensed deployments. Communicate with…
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