Help Desk Specialist II Jobs in Annapolis Junction, MD | Glassdoor

Help Desk Specialist II Jobs in Annapolis Junction, MD

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  • LMN Solutions – Annapolis Junction, MD
    Est. Salary $35k-$55k
    10 days ago 10d
    about current help desk practices in order to remedy any inefficiencies. - Reviews the training needs of the help desk based on types… referred customer representative help desk calls from the staff. - Reviews and monitors help desk technology and communicates deficiencies…
  • 3.3
    MOSAIC Technologies Group – Fort Meade, MD
    Est. Salary $43k-$67k
    3 days ago 3d
    At MOSAIC Technologies Group each team member is a key player. MOSAIC provides consulting and technical services to…
  • 2.3
    USMax – Washington, DC
    Est. Salary $38k-$58k
    10 days ago 10d
    We are seeking a Help Desk Specialist II to provide day-to-day technical support to end-users via phone and remote access support… support. The Help Desk Specialist II will be responsible for setting up, configuring and troubleshooting end-user desktops and…
  • 2.4
    Federal Data Systems – Annapolis Junction, MD
    17 days ago 17d
    Help Desk Specialist II Summary: Provides Help Desk support as defined by first response/Tier 2 support. Provides phone… other IT systems, create and maintain user accounts • Create Help Desk tickets in the designated ticket tracking system, provide…
  • 2.9
    CSRA – Annapolis Junction, MD
    Est. Salary $36k-$56k
    4 days ago 4d
    Job Title: Help Desk Technical Support II - Must be Clearable Requisition ID: 17001T4 Job Category: Technical Support Services… records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and…
  • 3.4
    AT&T – Columbia, MD
    9 days ago 9d
    as well as strong problem solving abilities to provide 24/7 Help Desk Tier 1 support. Communication skills will be extremely important… A competitive candidate will have a minimum of 3 years of Help Desk experience as well as a Bachelors degree in Business, Technical…
  • 3.4
    The University of Maryland Medical System – Columbia, MD
    Est. Salary $40k-$56k
    24 days ago 24d
    escalates service requests when necessary. Mentors Associate Help Desk Staff. * Uses Helpdesk Call Tracking application to log…
  • 3.0
    TechUSA – Columbia, MD
    9 days ago 9d
    Help Desk Tier IColumbia, MD Tech USA is currently seeking a Help Desk Tier I Analyst for a contract-to-hire position to be… for a seasoned, team oriented, quality minded, and motivated Help Desk Tier I Analyst to join a great company that is one of the…
  • The Tatitlek Corporation – Fort Meade, MD
    Est. Salary $34k-$53k
    24 days ago 24d
    Education and Experience 3+ years of Tier II experience in a Help Desk Environment Ability to explain basic concepts or… duties performed within the job. SUMMARY The Help Desk Specialist is the initial support contact for problems or other…
  • 4.0
    FederatedIT – Annapolis Junction, MD
    Est. Salary $32k-$47k
    1 days ago 19hr
    Owned Government Contractor is currently seeking a Service Desk Specialist - Level 0, 1, 2 Clearance Required: TS/SCI… self-help capability Qualifications Basic Qualifications: Assists more senior level technicians, specialists, and…
  • 3.9
    Powertek – Andrews Air Force Base, MD
    Est. Salary $36k-$54k
    4 days ago 4d
    Tier I OR II desktop/network technical support. Respond to desktop issues, applications, printers, user account security, communications… . CLEARANCE: Secret or Above TRAVEL: N/A YOU… Have a helpful nature, willing and able to walk others through technology…
  • 4.0
    Hire IT People,Inc – Bethesda, MD
    10 days ago 10d
    Role : Help Desk/Service Desk Specialist Location : Bethesda, MD (Rockledge Drive Campus) Duration : 6 Months to Hire (C2H)… C2H) Primary Skills : Service Desk Specialist, Ticketing system, BMC (Formally Numara) Footprints. Knowledge in System Development…
  • 3.6
    Booz Allen Hamilton – Washington, DC
    Est. Salary $41k-$63k
    16 days ago 16d
    cybersecurity, engineering and innovation expertise. Help Desk Support Specialist, Mid Key Role: Join a dynamic team providing a variety… maintain installed communication and computer systems. Perform help desk functions and interface with clients in person, over the phone…
  • 2.6
    Technatomy Corporation – Silver Spring, MD
    Est. Salary $45k-$68k
    15 days ago 15d
    oriented Help Desk Specialist to join our team in Silver Springs, MD. The team will be responsible for supporting Tier II Incident… problem-solving ability, attention to detail Experience with Tier II Help Desk support of government systems and supporting compliance and…
  • 3.6
    CyberCore Technologies – Annapolis Junction, MD
    Est. Salary $37k-$55k
    5 days ago 5d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier Ill when required Documents Incident status and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to Frequently…
  • 4.0
    Hire IT People Inc – Bethesda, MD
    3 days ago 3d
    Job Description Role : Help Desk/Service Desk Analyst Location : Bethesda, MD (Rockledge Drive Campus) Duration : 6 Months… Months to Hire (C2H) Primary Skills : Service Desk Specialist, Ticketing system, BMC (Formally Numara) Footprints. Knowledge in System…
  • 3.6
    CyberCore Technologies – Annapolis Junction, MD
    Est. Salary $33k-$49k
    5 days ago 5d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier Ill when required Documents Incident status and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to Frequently…
  • 2.9
    CSRA – Washington, DC
    Est. Salary $42k-$67k
    3 days ago 3d
    Help Desk Technical Support II All times are in Eastern Daylight Time. Requisition ID 2016-9630 Job Locations… for 140+ users in-person and by telephone, as part of the help desk services team. Resolves software and hardware desktop issues…
  • 2.6
    Technatomy Corporation – Silver Spring, MD
    15 days ago 15d
    oriented Help Desk Specialist to join our team in Silver Springs, MD. The team will be responsible for supporting Tier II Incident… problem-solving ability, attention to detail Experience with Tier II Help Desk support of government systems and supporting compliance and…
  • 3.7
    Flash Technology Group – Annapolis Junction, MD
    Est. Salary $26k-$41k
    2 days ago 2d
    varies based on level of education. Must have IAT level I or II cert. Apply directly to dmagruder@flashtg.com or apply on… or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incidents status and…
  • 3.6
    CyberCore Technologies – Annapolis Junction, MD
    Est. Salary $32k-$47k
    5 days ago 5d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier Ill when required Documents Incident status and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to Frequently…
  • Cyber Cloud Technologies LLC – Annapolis Junction, MD
    Est. Salary $30k-$44k
    3 days ago 3d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to frequently Asked…
  • 2.9
    CSRA – Annapolis Junction, MD
    Est. Salary $29k-$43k
    2 days ago 2d
    Job Title: Service Desk Specialist - TS/SCI Requisition ID: 170036U Job Category: Technical Support Services Job Type: Regular… worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer…
  • Sequoia Strategies & Solutions, LLC – Annapolis Junction, MD
    EASY APPLY
    Est. Salary $26k-$40k
    5 days ago 5d
    technicians and specialists in their activities Can perform all tasks of lower level technicians or specialists Leadership/Management… or at Tier I. Effectively escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions…
  • CS2 Consulting – Annapolis Junction, MD
    Est. Salary $19k-$30k
    23 days ago 23d
    TS/SCI required Service Desk Specialist: Provides first customer and incident resolution to customers with hardware, software… or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incident status and solutions…
  • Cyber Cloud Technologies LLC – Annapolis Junction, MD
    Est. Salary $25k-$38k
    3 days ago 3d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required Documents incident status and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to frequently Asked…
  • 2.9
    CSRA – Washington, DC
    Est. Salary $45k-$69k
    23 days ago 23d
    Senior Help Desk Specialist Apply Now Date posted 07/26/2016 Senior Help Desk Specialist All times are in Eastern… technical lead. Tracks all issues to closure. Creates weekly help desk statistics report. Responsibilities: Compiles…
  • Sequoia Strategies & Solutions, LLC – Annapolis Junction, MD
    EASY APPLY
    Est. Salary $26k-$40k
    5 days ago 5d
    technicians, specialists, and managers in their activities Can perform all tasks of lower level technicians or specialists Individual… level technicians, specialists, and/or managers. Provides guidance to lower level technicians and specialists. High School Diploma…
  • The Cornerstone Professional Group, LLC – Towson, MD
    Est. Salary $34k-$62k
    30+ days ago 30d+
    initial calls/tickets from clients and managing Cornerstone’s help desk system to provide rapid assessment, troubleshooting, and resolution… Agreement commitments. Serving as point of contact for partner help desk escalations Proactive identification of current and potential…
  • Cyber Cloud Technologies LLC – Annapolis Junction, MD
    Est. Salary $26k-$40k
    3 days ago 3d
    or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required. Documents incident statue and solutions… common windows applications Works through various types Tier II issues with telephone assist Provides answers to Frequently Asked…
  • 3.2
    Mantech International Corporation – Bethesda, MD
    Est. Salary $90k-$133k
    16 days ago 16d
    seeking a motivated, career and customer oriented Service Desk Specialist. This is a customer-facing position with frequent interactions… use. * May provide training and guidance to more junior help desk personnel. * Provides first level problem resolution on…
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