Assistant Manager, Help Desk Jobs in Arlington, VA | Glassdoor
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Assistant Manager, Help Desk Jobs in Arlington, VA

311 Jobs

  • 4.7
    Bernstein Management Corporation – Washington, DC
    EASY APPLY
    $42k-$63k(Glassdoor est.)
    HOT
    levels of customer service. The IT HelpDesk Technician will play a key role in assisting other IT representatives and will have… the network Manages the General Active Directory and Office365 tasks, including user account creation Assists the IT department…
  • 3.9
    Advanced Systems Development – Arlington, VA
    $51k-$78k(Glassdoor est.)
    NEW
    directly to Lead HelpDesk Analyst or HelpDeskManager; may receive assignments from senior-level HelpDesk Analysts. Works under… HelpDesk Technician* Location: Pentagon Security Clearance: Secret Shift/Hours: 1 FT/PT Status: Full Time Employment…
  • 4.3
    Johns Hopkins University Applied Physics Laboratory – Laurel, MD
    $65k-$106k(Glassdoor est.)
    HOT
    IT HelpDeskAssistantManager-14145 Position Description The Johns Hopkins University Applied Physics Laboratory (APL… an Assistant Section Supervisor in the IT HelpDesk Section. Job Summary: Support leadership within the HelpDesk/Desktop…
  • Bristol Bay Native Corporation – Bethesda, MD
    $50k-$76k(Glassdoor est.)
    1 days ago 22hr
    D/V). Start Over with Job Search 005-SSI-MD0-17: HelpDesk III Location MD03 - Maryland, Bethesda City (if… writing. Education N/A Experience 3+ yrs IT HelpDesk experience Extensive experience in Microsoft based platforms…
  • 3.5
    AceInfo Solutions, Inc. – Arlington, VA
    NEW
    not offer assistance for relocation and housing for internship positions. AceInfo is currently seeking a HelpDesk Specialist… Position Description: Provides Tier I and Tier II support in a HelpDesk environment for multiple government IT systems. Answers phone…
  • 3.6
    Raytheon – Arlington, VA
    $46k-$71k(Glassdoor est.)
    5 days ago 5d
    looking for a HelpDesk Specialist who can support the protection of the customer environment. The HelpDesk Spealist will… systems (i.e. CLEARQUEST, REMEDY, HP OPENVIEW and HP SERVICE DESKMANAGER) to respond to, log status and update tickets. · Experience…
  • 3.7
    Peak Oilfield Service – Bethesda, MD
    $51k-$79k(Glassdoor est.)
    Today 6hr
    /D/V). Start Over with Job Search 005-SSI-MD0-17: HelpDesk III Location MD03 - Maryland, Bethesda City (if… writing. Education N/A Experience 3+ yrs IT HelpDesk experience • Extensive experience in Microsoft based platforms…
  • 4.2
    Inscope International – Washington, DC
    4 days ago 4d
    HelpDesk Engineer Primary Responsibilities Provide user support and customer service on classified computer applications… problems and advise on the appropriate action. Provide Tier 1 helpdesk support for classified and unclassified network environments…
  • 4.1
    IntelliDyne – Washington, DC
    $48k-$73k(Glassdoor est.)
    5 days ago 5d
    technologies Assists in developing HelpDesk department reports and other documentation as requested by manager. Answer helpdesk… directly with the users to carry out the activities of the HelpDesk and specific issues. Responsible for daily operational requirements…
  • 4.1
    IntelliDyne – Washington, DC
    $35k-$52k(Glassdoor est.)
    NEW
    technologies Assists in developing HelpDesk department reports and other documentation as requested by manager. Answer helpdesk… directly with the users to carry out the activities of the HelpDesk and specific issues. Responsible for daily operational requirements…
  • 3.6
    CollabraLink Technologies – Washington, DC
    $69k-$108k(Glassdoor est.)
    6 days ago 6d
    looking for a HelpDeskManager to lead a large Federal Agency. JOB DESCRIPTION AND RESPONSIBILITIES: Manage a team of… of HelpDesk Analysts for our large federal client. Support Government programs and/or Subject Matter expertise in Procurement…
  • 4.2
    Vistronix – Washington, DC
    $61k-$96k(Glassdoor est.)
    13 days ago 13d
    Federal is the place for you. We are currently seeking a HelpDeskManager to work on-site in the Washington, D.C. metropolitan area… to end users Develop and provide regular Service Desk metrics reports Manage the implementation of an enterprise knowledge base…
  • 3.9
    Piper Enterprise Solutions – Washington, DC
    5 days ago 5d
    pipercompanies.com Keywords: helpdesk, service desk, desktop support, helpdeskmanager, ITIL v3 foundations, MCP, helpdesk technician, ticketing… for a team of 20 HelpDesk Specialists, supporting a large user base. Responsibilities of the HelpDeskManager include:…
  • 5.0
    Lewis-Price – Washington, DC
    EASY APPLY
    $35k-$65k(Glassdoor est.)
    4 days ago 4d
    POSITION DESCRIPTION Title: HelpDesk Specialist Status: Full-Time Reports to: PM Location: Washington, DC… operations, projects and administer helpdesk software Identify and escalate situations requiring urgent attention Track and route…
  • 3.0
    Alliance Pointe – Arlington, VA
    EASY APPLY
    $33k-$54k(Glassdoor est.)
    HOT
    Job Description: Manages the activities and personnel of the IT Support center (helpdesk). Ensures the operation is in… activities in support of user training and assistance requests for all programs. Monitors assistance efforts periodically and provides…
  • 3.4
    Tecolote Research – Arlington, VA
    17 days ago 17d
    Responsibilities: The helpdesk professional is a crucial member of the Corporate Information Technology (IT) Group that manages the Company's… HelpDesk Professional Location: Arlington Operations - Arlington, VA Education Required: High…
  • 3.9
    Advanced Systems Development – Arlington, VA
    $51k-$78k(Glassdoor est.)
    24 days ago 24d
    directly to Lead HelpDesk Analyst or HelpDeskManager; may receive assignments from senior-level HelpDesk Analysts. Works under… HelpDesk Technician Location: Pentagon Security Clearance: Secret Shift/Hours: 1 FT/PT Status: Full Time Employment…
  • The AM Agency – Washington, DC
    EASY APPLY
    $41k-$63k(Glassdoor est.)
    5 days ago 5d
    safe and efficient use of their computers and programs. Manage the implementation of technology and infrastructure changes,… changes, effectively communicating customer needs to the team Manage effective issue identification and resolution process Evaluates…
  • 4.5
    Quadrant – Arlington, VA
    4 days ago 4d
    directly to Lead HelpDesk Analyst or HelpDeskManager; may receive assignments from senior-level HelpDesk Analysts Works… HelpDesk - Tier I (Phone Support) Arlington, VA MUST: Experienced Tier I HelpDesk 1 - 3 years HelpDesk experience…
  • 3.1
    CSRA – Washington, DC
    $33k-$50k(Glassdoor est.)
    NEW
    Associate HelpDesk Specialist Apply Now Date posted 07/09/2016 Associate HelpDesk Specialist All times are in Eastern… Overview: CSRA is seeking an Associate HelpDesk Analyst for service desk support for a component of the Department of Homeland…
  • 3.1
    CSRA – Washington, DC
    $45k-$68k(Glassdoor est.)
    NEW
    implementation and operation of the service desk function and assist the Service DeskManager in hiring efforts for analysts. This position… that impact the team and overall business objectives Managehelpdesk resources for optimal performance Monitor queue and…
  • 4.8
    Networking for Future – Washington, DC
    $86k-$126k(Glassdoor est.)
    NEW
    Respond to incoming phone calls, chat, and email from other HelpDesk Technicians in a positive and professional manner Screen… system support and problem resolution Provide phone and help-desk support for local and off-site users using remote desktop…
  • 3.5
    Intelsat – McLean, VA
    $28k-$42k(Glassdoor est.)
    NEW
    -Round Intern! Under the guidance of the HelpDeskManager, you will will assist with daily IT operations, such as troubleshooting… knowledgebase Support user moves, adds, and changes Participate in HelpDesk team meetings Update IT inventory Support Information…
  • 3.5
    Chenega Corporation – Springfield, VA
    $45k-$70k(Glassdoor est.)
    Today 3hr
    Summary: The Junior HelpDesk Support Specialist provides technical assistance and telephonic support for Service Desk to Intel Customers… NJVC Company Job Title: Junior HelpDesk Support Specialist Clearance: TS/SCI Location:…
  • 4.2
    Vistronix – Washington, DC
    14 days ago 14d
    Federal is the place for you. We are currently seeking a HelpDeskManager to work on-site in the Washington, D.C. metropolitan area… end users Develop and provide regular Service Desk metrics reports Manage the implementation of an enterprise knowledge base…
  • 3.5
    Intelsat – McLean, VA
    $37k-$57k(Glassdoor est.)
    4 days ago 4d
    satellite communications industry as a HelpDesk Analyst with Intelsat! The HelpDesk Analyst provides prompt and accurate support… e-mail. Provide timely responses to reported incidents. Assist in the resolution of user and support issues to ensure timely…
  • 3.1
    CSRA – Washington, DC
    NEW
    Weekend HelpDesk Specialist Apply Now Date posted 08/08/2016 Weekend HelpDesk Specialist All times are in Eastern… email. The candidate will report directly to the Service Deskmanager or a Shift Lead. The candidate will interact with different…
  • 3.9
    ValidaTek – Washington, DC
    $49k-$74k(Glassdoor est.)
    5 days ago 5d
    overall success of the company. Position Description: The HelpDesk Specialist provides phone and in-person support to users for… operating system, and COTS and GOTS application issues. The HelpDesk Specialist serves as the initial point of contact for troubleshooting…
  • Primastep LLC – Washington, DC
    EASY APPLY
    $35k-$65k(Glassdoor est.)
    12 days ago 12d
    Company Description null Job Description The HelpDesk Specialist will use available communications channels, tools,… RESPONSIBILITIES: Provide full ownership of tickets assigned to the HelpDesk, including creating, updating, escalating (when appropriate…
  • 3.7
    InfoReliance – Andrews Air Force Base, MD
    NEW
    opportunity for a HelpDesk Specialist to provide support for our DoD client at Joint Base Andrews. As a HelpDesk Specialist,… hardware related issues via email, phone, remote assistance tools, and desk-side assistance. · Perform hardware diagnostics and coordinate…
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