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Customer support analyst Jobs in Atlanta, GA

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35 Jobs

  • Surgical Information Systems, LLC Logo3
    Surgical Information Systems, LLC
    Client Support Analyst 11am-8pm Eastern
    Alpharetta, GA
    $42,788 - $88,648 (Glassdoor est.)
    30d+
    This position is responsible for assisting the Client Base by providing technical support on the solution via telephone and email.…
  • Leidos Logo3.9
    Technical Support Analyst
    Peachtree Corners, GA
    4d
    The TSC is our single point of entry for all internal and external customers seeking support on all commercially installed Varec Aviation, Terminal Automation,……
  • Simply Business Logo4.2
    Workforce Management Analyst - Call Center
    Atlanta, GA
    $43,119 - $80,751 (Glassdoor est.)
    Easy Apply
    30d+
    Work with the Customer Solutions Center leadership team to provide ongoing analysis of and recommendations to improve call center performance relative to……
  • Monogram Health, Inc Logo2.4
    Workforce Management Analyst
    Georgia
    Easy Apply
    30d+
    Generate and publish reports hourly/daily/weekly/month as needed by call center leadership, while highlighting irregularities on a real time basis as it……
  • ADP Logo4
    Workforce Management Forecast Analyst II
    Alpharetta, GA
    $53,277 - $91,598 (Glassdoor est.)
    30d+
    Establishes a statistical baseline for multi-channel (calls, email & chat) and back office forecasts for entire enterprise.…
  • Visa Logo4
    Associate Technical Support Analyst
    Atlanta, GA
    $41,497 - $91,035 (Glassdoor est.)
    Top Company
    30d+
    Ability to support, and explain technical concepts to users at various levels of technical proficiency. The position will require the incumbent to sit and stand……
  • Aaron's Logo3.2
    Cust Ret Call Qual Analyst
    Atlanta, GA
    $24,317 - $48,459 (Glassdoor est.)
    24h
    Monitor, review, and evaluate non-renewal (collections) calls. Complete call evaluation forms and document outcomes. 6-12 months of contact center experience.…
  • Deloitte Logo4
    Project Associate - Field Inspector & Client Support Analyst
    Atlanta, GA
    $59,963 - $104,150 (Glassdoor est.)
    17d
    Create and implement recommendations to account management to improve field team tools, resources, and training materials.…
  • Deloitte Logo4
    Compliance Help Desk Associate Analyst
    Atlanta, GA
    $44,134 - $71,961 (Glassdoor est.)
    8d
    Respond to Compliance HelpDesk support requests using automated phone and chat tools. Guide callers through policy and mandatory requirements/procedures.…
  • Sierra Wireless Logo3.3
    Technical Customer Support Analyst II
    Atlanta, GA
    $46,987 - $86,702 (Glassdoor est.)
    30d+
    Responsible for incoming phone calls, cases, and email correspondence from clients seeking technical support assistance. Understanding of IoT products and use.…
  • EFI Logo3.5
    Customer Support Analyst
    Atlanta, GA
    $34,624 - $69,126 (Glassdoor est.)
    30d+
    Investigate issues raised through our support portal, email or telephone calls. Are experienced providing technical and software support via both telephone and……
  • T2 Utility Engineers Logo3.7
    IT Support Analyst / REQ-1057
    Norcross, GA
    $20 Per Hour(Employer est.)
    Easy Apply
    30d+
    Engage vendor support contacts to resolve technical problems with desktop computing equipment and software. Provide advice and technical training.…
  • Amplify Education, Inc. Logo4.3
    Customer Support Analyst, Tier 2 (Contract)
    Alpharetta, GA
    $40,242 - $70,713 (Glassdoor est.)
    30d+
    Assist with incoming help-desk calls, chats and emails for Customer Support when necessary. Address calls and requests through the Batphone/BatSlack and……
  • Hotel Effectiveness Logo4.3
    Technical Support Analyst
    Alpharetta, GA
    $32,867 - $58,712 (Glassdoor est.)
    Easy Apply
    2d
    One to three years' experience in hotel front desk, guest services, or supervisory role, or one to three years' experience in software technical support.…
  • High5 Logo4
    Helpdesk Analyst I
    Atlanta, GA
    $33,992 - $62,494 (Glassdoor est.)
    15d
    Ensures customer satisfaction by responding to client calls and emails in a timely manner. Superior telephone etiquette and an ability to deal effectively with……
  • ARK Solutions Logo4
    Help Desk Analyst
    Conyers, GA
    $29,345 - $55,654 (Glassdoor est.)
    30d+
    This position requires handling a high volume of calls in a call center environment focused on customer service. High School diploma or GED.…
  • Risk Solutions Logo3.3
    Technical Support Analyst I
    Alpharetta, GA
    $35,479 - $63,712 (Glassdoor est.)
    Easy Apply
    30d+
    Ability to multi-task and handle incoming calls as well as emails and chats. With the customer's best interest in mind, the TSA shows outstanding problem……
  • Resource Management Associates LLC. Logo
    Help Desk Analyst (G76)
    Conyers, GA
    $20 Per Hour(Employer est.)
    Easy Apply
    30d+
    This position requires handling a high volume of calls in a call center environment focused on customer service. Help desk support: 1 year (Preferred).…
  • T2 UES,Inc. Logo
    IT Support Analyst
    Norcross, GA
    Easy Apply
    30d+
    Engage vendor support contacts to resolve technical problems with desktop computing equipment and software. Provide advice and technical training.…
  • Rheem Manufacturing Logo4
    Technical Support Analyst - Digital Customer Experience
    Roswell, GA
    $37,178 - $70,471 (Glassdoor est.)
    30d+
    Communicate via inbound and outbound phone calls, as well as email and chat. You will be addressing technical support concerns via phone and providing digital……
  • Zscaler Logo4.6
    Senior Business Data Analyst- Customer Services/Support and Product
    Atlanta, GA
    $65,250 - $129,223 (Glassdoor est.)
    Top Company
    10d
    Proven track record of executing on data roadmap for product and services/support groups by translating business data needs into functional and technical……
  • Cox Automotive Logo4.1
    Helpdesk Analyst I
    Atlanta, GA
    $36,614 - $65,933 (Glassdoor est.)
    30d+
    Ensures customer satisfaction by responding to client calls and emails in a timely manner. Superior telephone etiquette and an ability to deal effectively with……
  • Delta Logo4.4
    Analyst, Senior Analyst, Specialist - Reservations Customer Experience Strategy
    Atlanta, GA
    $44,086 - $92,156 (Glassdoor est.)
    Top Company
    30d+
    Bachelor's degree or related experience in business, economics, technology, engineering or related field required.…
  • Atrium CWS Logo
    Helpdesk Analyst (2022-2931)
    Atlanta, GA
    15d
    Ensures customer satisfaction by responding to client calls and emails in a timely manner. Superior telephone etiquette and an ability to deal effectively with……
  • XPO Logistics Logo3.5
    Associate Analyst, Customer Accounts
    Marietta, GA
    $35,642 - $63,866 (Glassdoor est.)
    7d
    Document requirements for new projects, including current state, future state and gap analysis. Proven ability to create processes and procedures for field……
  • Workforce Management/Technical Support Analyst 2
    Duluth, GA
    30d+
    Monitor, develop, and maintain databases and reporting for Contact Center support network performance. Manage reporting processes and tools to ensure accurate……
  • Home Depot / THD Logo3.8
    Senior Analyst, Contact Center Strategy
    Atlanta, GA
    $46,899 - $92,844 (Glassdoor est.)
    30d+
    The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to……
  • RELX Logo3.3
    Workforce Management Analyst I
    Alpharetta, GA
    $45,328 - $78,392 (Glassdoor est.)
    30d+
    Utilize call center tools (Verint Impact 360 and Avaya CMS/IQ) to monitor queue and adherence data in real time, as well as observe agents actual state compared……
  • Emtec Global Services Logo4.1
    Help Desk Analyst
    Atlanta, GA
    $35,837 - $65,683 (Glassdoor est.)
    30d+
    Assist in gathering information for equipment inventory and software license inventory. Maintain, analyze, troubleshoot, and repair computer systems, hardware……
  • Numerator Logo4.2
    Client Services Analyst
    Atlanta, GA
    $39,701 - $72,426 (Glassdoor est.)
    30d+
    Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key……

Jobs

Job TitleEmployerLocationSalary
Client Support Analyst 11am-8pm EasternSurgical Information Systems, LLCAlpharetta, GA
Technical Support AnalystLeidosPeachtree Corners, GA
Workforce Management Analyst - Call CenterSimply BusinessAtlanta, GA
Workforce Management AnalystMonogram Health, IncGeorgia
Workforce Management Forecast Analyst IIADPAlpharetta, GA
Associate Technical Support AnalystVisaAtlanta, GA
Cust Ret Call Qual AnalystAaron'sAtlanta, GA
Project Associate - Field Inspector & Client Support AnalystDeloitteAtlanta, GA
Compliance Help Desk Associate AnalystDeloitteAtlanta, GA
Technical Customer Support Analyst IISierra WirelessAtlanta, GA
Customer Support AnalystEFIAtlanta, GA
IT Support Analyst / REQ-1057T2 Utility EngineersNorcross, GA
Customer Support Analyst, Tier 2 (Contract)Amplify Education, Inc.Alpharetta, GA
Technical Support AnalystHotel EffectivenessAlpharetta, GA
Helpdesk Analyst IHigh5Atlanta, GA
Help Desk AnalystARK SolutionsConyers, GA
Technical Support Analyst IRisk SolutionsAlpharetta, GA
Help Desk Analyst (G76)Resource Management Associates LLC.Conyers, GA
IT Support AnalystT2 UES,Inc.Norcross, GA
Technical Support Analyst - Digital Customer ExperienceRheem ManufacturingRoswell, GA
Senior Business Data Analyst- Customer Services/Support and ProductZscalerAtlanta, GA
Helpdesk Analyst ICox AutomotiveAtlanta, GA
Analyst, Senior Analyst, Specialist - Reservations Customer Experience StrategyDeltaAtlanta, GA
Helpdesk Analyst (2022-2931)Atrium CWSAtlanta, GA
Associate Analyst, Customer AccountsXPO LogisticsMarietta, GA
Workforce Management/Technical Support Analyst 2Duluth, GA
Senior Analyst, Contact Center StrategyHome Depot / THDAtlanta, GA
Workforce Management Analyst IRELXAlpharetta, GA
Help Desk AnalystEmtec Global ServicesAtlanta, GA
Client Services AnalystNumeratorAtlanta, GA
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🔎What should I search on Glassdoor to find Customer Support Analyst jobs in Atlanta, GA?
People who searched for Customer Support Analyst jobs in Atlanta, GA also searched for customer service analyst, salesforce administrator, mainframe computer operator, client support analyst, revenue accountant. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
📍What are the top cities near Atlanta, GA with open Customer Support Analyst jobs?
There are open Customer Support Analyst jobs in several cities near Atlanta, GA including Atlanta, Alpharetta, Norcross, Peachtree Corners, Marietta, Conyers, Kennesaw, Roswell, Duluth
🤝What companies are hiring for Customer Support Analyst jobs in Atlanta, GA?
The top companies hiring now for Customer Support Analyst jobs are Surgical Information Systems, LLC, Leidos, Simply Business, Monogram Health, Inc, ADP, Visa, Aaron's, Deloitte, Sierra Wireless, EFI
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