Service Engineer - Customer Support Jobs in Austin, TX | Glassdoor

Service Engineer - Customer Support Jobs in Austin, TX

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  • 3.9
    Evolve IP – Austin, TX
    Est. Salary $43k-$66k
    2 days ago 2d
    Systems Engineer, Service Desk is a member of the MSP Service Desk team. This team handles all incident-based customer support requests… typically handle front line incident-based support. The Systems Engineer, Service Desk may also be directly assigned tickets based…
  • 3.6
    Dell – Austin, TX
    1 days ago 19hr
    solutions to deliver end-to-end tool ecosystem Support service desk to address customer requirements/issues Work with security team… Software Principal Engineer - Austin, TX As a Software Principal Engineer, you will be working in a high-energy…
  • 4.3
    Zenoss – Austin, TX
    Est. Salary $49k-$79k
    20 days ago 20d
    Zenoss is seeking a motivated, self-directed Customer Support Engineer to join our Customer Success Team. You are a logical, creative… of On-Call rotation for Support for Critical Issues (scheduled in advance) Work with engineering to develop and test solutions…
  • 4.3
    ForgeRock – Austin, TX
    7 days ago 7d
    sustaining and support organization and be one of the major interfacing team members providing feedback to engineering. Some of what… Developing customer-facing support documentation to summarize common support issues and contribute to the self-support materials…
  • 3.7
    AlienVault – Austin, TX
    Est. Salary $51k-$78k
    2 days ago 2d
    currently looking for Technical Support Engineers who are interested in joining our Customer Support Team and creating an Award Winning… role (Customer Service, Support, etc.) Ability to provide Technical Support while achieving a high level of Customer Satisfaction…
  • 3.6
    Dell – Austin, TX
    1 days ago 19hr
    ’s Degree in Electrical Engineering -Experience with mechanical engineering and software engineering Company Description… product design. You must be well versed in the core electrical engineering analytical skills in order to affect system-level decisions…
  • 4.3
    ForgeRock – Austin, TX
    7 days ago 7d
    sustaining and support organization and be one of the major interfacing team members providing feedback to engineering. Responsibilities… Developing customer-facing support documentation to summarize common support issues and contribute to the self-support materials…
  • 3.7
    Informatica – Austin, TX
    Est. Salary $55k-$80k
    8 days ago 8d
    through exemplary service delivery. As a Technical Support Engineer, you will provide customer and technical support as required to… overall superior service and support to our customers. Responsibilities Maintain a very high level of Customer Satisfaction…
  • 4.3
    Zenoss – Austin, TX
    Est. Salary $53k-$92k
    6 days ago 6d
    and develop the support team. Coordinate with other Support Managers to support service levels and customer experience. Lead… of Customer Support. In this role, you will provide technical and operational leadership to a team of world class support engineers…
  • 3.6
    Dell – Austin, TX
    1 days ago 19hr
    Tech Staff Engineering Technologist- Austin, Texas Want to join a world-class global operations organization where you can… continue the momentum. If you have experience with electrical engineering technical skills, are creative and motivated to impact the…
  • 2.8
    Accruent – Austin, TX
    Est. Salary $33k-$52k
    27 days ago 27d
    The Technical Support Engineer I is responsible for providing technical support for Accruents Enterprise Solutions and is a point… root cause, and resolve technical problems. The Technical Support Engineer I will need to have an understanding of each piece of the…
  • 4.0
    Return Path – Austin, TX
    Est. Salary $86k-$129k
    2 days ago 2d
    Working closely with engineering, support, analytics and your peers in product management to ensure customer requirements are delivered… collaborate with the Engineering Manager to develop and track metrics for stability, responsiveness and customer satisfaction. As…
  • 4.3
    Zenoss – Austin, TX
    Est. Salary $114k-$146k
    1 days ago 19hr
    Qualifications: 6+ years of experience as a PreSales Engineer, supporting strategic and Global Accounts. Strong knowledge of Unix… teams as necessary. Sales Team Support Work closely with the Sales team to exceed customer expectations at all points within…
  • 3.6
    Ixia – Austin, TX
    Est. Salary $69k-$103k
    Today 11hr
    trains support engineers on network engineering problems or Ixia product specific questions; documents information in Support knowledge… Senior Technical Support Engineer Responsibilities: · Provides expert level remote or on-site technical support to Ixia’s North…
  • 3.5
    Amazon – Austin, TX
    Est. Salary $91k-$112k
    7 days ago 7d
    more. Our ability to engage with, support and provide a world-class experience to both customers and our delivery providers has become… knowledge of REST and RPC service patterns and other client/server interaction models Relentless customer focus Excellent analytical…
  • 3.6
    Dell – Austin, TX
    Est. Salary $88k-$135k
    1 days ago 19hr
    and stability of the engine that powers Dell's critical sales applications. These systems support key customer touch points throughout… member is responsible for adherence to Service Level Agreements for Level 3 application support services as defined by Dell IT Operations…
  • 3.0
    BuildASign.com – Austin, TX
    Est. Salary $89k-$137k
    19 days ago 19d
    amazing opportunities. And were looking for a Sr. Software Engineer to join our Ops & Services Development Team! The development… interfaces with a fulfillment back-end written entirely by our engineers. The Operations & Services development team is responsible…
  • 3.7
    EMC – Austin, TX
    Est. Salary $35k-$55k
    Today 6hr
    for customer demand within infrastructure and engineering teams and align strategy to product offering. Engage customers’ face… infrastructure-as-a-service solutions are built to address the complete spectrum of enterprise workloads, support hybrid cloud architectures…
  • 3.4
    Flex – Austin, TX
    Est. Salary $50k-$82k
    3 days ago 3d
    ecosystem. The Senior Customer Technical Support Engineer will support an efficient and effective Service Desk for solar PV systems… Senior Customer Technical Support Engineer will be responsible for the Level 1 support teams staffing. The Senior Customer Support…
  • 3.6
    Dell – Round Rock, TX
    Est. Salary $30k-$52k
    1 days ago 19hr
    Managers, Senior Engineers, etc.) to provide timely information ensuring the best support experience for the customer Use troubleshooting… defects and provide applicable service based on entitlement and warranty Advise and educate customers on best practices as related…
  • 3.8
    Kony – Austin, TX
    Est. Salary $108k-$141k
    19 days ago 19d
    hire two Senior Product Support Engineers located in Austin, Texas who will support our Enterprise Customers within the Americas Region… Description Product Support Engineer-Mobile Back-End as a Service (Mobile Fabric) Kony is the fastest growing mobile…
  • 3.7
    EMC – Austin, TX
    Est. Salary $89k-$129k
    Today 6hr
    technical calls from Customers, Partners, Customer Engineers, remote maintenance calls, Chat and Web Support Calls. Accepts escalations… similar to Engineering for assigned product and skills. Identifies and interprets interoperability and support matrixes;…
  • 3.7
    Informatica – Austin, TX
    8 days ago 8d
    Deskside Support Engineer with expertise in Desktop administration on variety of Microsoft Operating Systems. The IT Support Engineer… Laptop and Server HW/SW issues with the highest service quality and customer satisfaction. Ensure SLAs defined for the business…
  • 3.4
    Experian – Austin, TX
    Est. Salary $80k-$115k
    1 days ago 1d
    Description - Senior DevOps Engineer (17446) Experian is an Equal Opportunity Employer Senior DevOps Engineer-Job Number:17446… Technology team is seeking a talented Senior DevOps Engineer. The Senior DevOps Engineer is a hands on technical position responsible…
  • 3.5
    Applied Materials – Austin, TX
    Est. Salary $52k-$84k
    1 days ago 14hr
    procedures and Best Known Methods (BKMs) to service new products. Participate in Engineering Design Reviews Partner with Quality… Impact Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies…
  • 3.6
    Dell – Round Rock, TX
    Est. Salary $97k-$139k
    1 days ago 19hr
    Senior B2B Platform Engineer Location: Round Rock, TX Dell Information Technology is a world-class IT organization that… scripts to maintain platform health ‒ Provide L3 Operations support for B2B applications ‒ Certificates Management Qualifications…
  • 3.5
    Amazon – Austin, TX
    Est. Salary $120k-$147k
    10 days ago 10d
    have been successfully delivered to customers. Knowledge of professional software engineering practices & best practices for the… experience technology for supporting customers all over the world. Work closely with the business to define the expansion strategy and…
  • 3.3
    Apex Systems – Austin, TX
    25 days ago 25d
    Document resume to tclaros@apexsystemsinc.com Customer Support / Customer Service Representative Duration: Long term contract… contacting the customer to relay pertinent information, incident remediation and/or escalation to Tier 1 Engineering if required…
  • 3.8
    Marriott – Austin, TX
    1 days ago 13hr
    hiring a Engineer I. Responsibilities include: Respond and attend to guest repair requests. Communicate with guests/customers to resolve… items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before…
  • 2.7
    GTT – Austin, TX
    23 days ago 23d
    collaboratively with both internal teams and third party vendor support and engineering teams Perform proactive monitoring of the core and… Provide technical support and manage customer escalation at this level Prioritize and respond to customer requests in timely…
  • 3.6
    Dell – Round Rock, TX
    Est. Salary $106k-$158k
    1 days ago 19hr
    Technologies is seeking a Sr Principal Systems Engineer for a new and dynamic PowerEdge engineering team in Round Rock, TX. In this very… collaboration with the end solution systems engineering teams, PowerEdge engineering teams, marketing teams, suppliers, and business…
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