Job Type
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Service Engineer - Customer Support Jobs in Austin, TX

848 Jobs

  • 4.2
    Zenoss – Austin, TX
    $60k-$94k(Glassdoor est.)
    HOT
    Zenoss is seeking a motivated, self-directed Sr CustomerSupportEngineer to join our team. You are a logical, creative thinker… other members of our customersupport team Handle more complex customer issues Field customersupport requests (telephone, web…
  • 4.1
    Serenova – Austin, TX
    NEW
    deployments and provide customersupport during deployments when necessary; Work with not only the primary customer, but also partners… Responsibilities: The Professional Services Implementation Engineer position with Serenova provides a great opportunity for a client-facing…
  • 4.7
    Procore Technologies – Austin, TX
    EASY APPLY
    HOT
    design and development of customizations, extensions, configurations, and integrations. The Salesforce Engineer will be in charge of… provide on-call support for break/fix/enhancement activities to resolve application issues. Implement customer-based solutions…
  • 3.5
    Blackbaud – Austin, TX
    $34k-$51k(Glassdoor est.)
    5 days ago 5d
    Additionally, at advanced levels, CustomerSupport works closely with Sustained Engineering, who investigates and resolves code-related… for customer self-service and will focus on increasing knowledge on their solution groups. In general, CustomerSupport provides…
  • 4.2
    Magento – Austin, TX
    $56k-$86k(Glassdoor est.)
    6 days ago 6d
    Technical SupportEngineer THE COMPANY Trusted by more than 240,000 businesses worldwide, Magento Commerce is the leading… Enterprise Edition eCommerce software platform. ��The Technical SupportEngineer will address incidents within predetermined service levels…
  • 3.4
    RSA Security – Austin, TX
    $97k-$151k(Glassdoor est.)
    NEW
    function At least 5 years’ experience in a customer facing, pre-sales engineering role Experience in log analysis using traditional… presentation of the solution to the client. The Pre-sales Engineer will work with clients to build an understanding of the platform…
  • 4.7
    Tenfold – Austin, TX
    EASY APPLY
    $38k-$62k(Glassdoor est.)
    NEW
    As a SupportEngineer team member, you will provide world-class support to our customers over the phone, via support tickets… companies sell, service and support their customers, while enabling them to measurably improve the customer experience. Tenfold helps…
  • 3.4
    SHI International Corp. – Austin, TX
    $86k-$132k(Glassdoor est.)
    14 days ago 14d
    are comprehensive, achieve customer expectations and meet customer business needs and planning. Support RFPs by aligning key internal… with its customers and partners, every day. Responsible for the Data Center sales obtainment goals in supported territory…
  • 5.0
    Sumo – Austin, TX
    6 days ago 6d
    for assistance Minimum Qualifications: 1-3 years CustomerSupport/Service experience Experience with Chrome Developer Tools… until they are taken care of. Seriously. The support team is well-respected and has direct access to all other departments…
  • 4.7
    ThousandEyes – Austin, TX
    13 days ago 13d
    Responsibilities: Timely interaction with customers and internal teams requesting support Take ownership of technical issues, working… troubleshooting procedures, and resolution steps Take ownership of customersupport forum and keep information current on best practices with…
  • 3.5
    Blackbaud – Austin, TX
    $71k-$103k(Glassdoor est.)
    NEW
    their operations, and develop long-lasting supporter relationships. Our customers are passionate about making the world a better… development studio located at the Domain in north Austin. Our engineering department’s primary goal is to provide our clients with…
  • 2.6
    Accruent – Austin, TX
    6 days ago 6d
    with the customer and SupportEngineers to troubleshoot, document, and resolve technical coding problems. The Support Associate… issues for SupportEngineers and Product Developers. As needed, identify workarounds and communicate to customers. Identify,…
  • 3.6
    Q2eBanking – Austin, TX
    $60k-$90k(Glassdoor est.)
    6 days ago 6d
    requirements of our customers. You will be exposed to a highly customizable product that is configured and engineered differently for… Q2 is seeking a Data Services Implementation Engineer. This role will be responsible for implementing Q2’s Batch Import Processes…
  • 3.4
    SHI International Corp. – Austin, TX
    19 days ago 19d
    401K, and flexible spending Supportive Management and Leadership The ITAM Inventory Engineer will join the SHI IT Asset Management… inventory. The ITAM Inventory Engineer also assists both SHI’s internal Licensing Analysts and SHI customers in the interpretation and…
  • 3.4
    SHI International Corp. – Austin, TX
    $86k-$132k(Glassdoor est.)
    19 days ago 19d
    relationships with its customers and partners, every day. Responsible for the Data Center sales quota in supported territory Pipeline… understands how that technology enables business The Solutions Engineer will interface with multiple layers of contacts within an organization…
  • 4.3
    Schoology – Austin, TX
    $69k-$101k(Glassdoor est.)
    20 days ago 20d
    needs for internal and external customers and be able to produce APIs that clients can use to support their delivery. Bonus points… pulling apart a monolith on some days and building new data engineering pipelines on another. Primarily you will be working on the…
  • 3.8
    HomeAway – Austin, TX
    7 days ago 7d
    Manage applications & software engineering to deliver technology solutions in support of business strategy and growth. Manage… We are seeking an individual to lead software engineering for our suite of Customer Experience and Partner Success tools as we drive…
  • 3.9
    Cloudflare – Austin, TX
    $60k-$93k(Glassdoor est.)
    21 days ago 21d
    Technical CustomerSupportEngineer to join our team. You will work with our users on complicated technical support issues as… communication skills that allow you to be a bridge between customers and the engineering team Bonus Points Fluent in at least one…
  • 3.9
    Electronic Arts – Austin, TX
    $97k-$139k(Glassdoor est.)
    HOT
    We’re looking for a Senior Network Engineer to: Provide day-to-day L3 support for the networking infrastructure, including… Provide Network Engineering skills and support for network projects and tasks. You are always looking to improve our environments…
  • 3.4
    Dun & Bradstreet – Austin, TX
    $50k-$75k(Glassdoor est.)
    5 days ago 5d
    The Technical SupportEngineer role three primary objectives: Provide third level technical support to customers with their use… , come join us! ​ Title: Technical SupportEngineer Reporting to: Engineering Lead Why We Work at Dun & Bradstreet…
  • 3.1
    NCR Corporation – Austin, TX
    $34k-$50k(Glassdoor est.)
    NEW
    employees and does business in 180 countries. TITLE: NAMER CustomerEngineer Representative I LOCATION: Austin TX GRADE: 6… familiar (and exciting!)? You'll feel right at home as an NCR CustomerEngineer Representative I (CE I). In this entry-level role, you'll…
  • 3.4
    TriNet Group – Austin, TX
    $63k-$99k(Glassdoor est.)
    6 days ago 6d
    implementing service management systems to support internal customers Configuration/Customization of the ServiceNow system, including… : Bachelor’s degree in Computer Science/Engineering, Electrical /Electronic Engineering desired, or equivalent education and/or…
  • 4.2
    Magento – Austin, TX
    $77k-$101k(Glassdoor est.)
    6 days ago 6d
    infrastructure.  The Senior SDET Engineer will responsible for developing solutions to support Quality initiatives. Primary responsibilities… mentor QE Engineers on test development and execution efforts Research, Develop and/or Recommend tools to assist QE Engineers in test…
  • 4.0
    Apple – Austin, TX
    $49k-$79k(Glassdoor est.)
    5 days ago 5d
    Enterprise Services Technical SupportEngineer Job Number: 113417036 Austin, Texas, United States Posted: Jan. 19, 2018… for customers. Reviews warranty claims. Works with many cross functional groups including Apple Sales, Product Engineering, Product…
  • 4.2
    Magento – Austin, TX
    $77k-$101k(Glassdoor est.)
    6 days ago 6d
    infrastructure.  The Senior SDET Engineer will responsible for developing solutions to support Quality initiatives. Primary responsibilities… mentor QE Engineers on test development and execution efforts Research, Develop and/or Recommend tools to assist QE Engineers in test…
  • 3.7
    SAS Institute – Austin, TX
    $76k-$116k(Glassdoor est.)
    NEW
    components. Technical SupportEngineers will work with all divisions within the primary business of SAS to solve customer’s in-depth and… of the Technical Support Academy, you will work as an Associate Technical SupportEngineer to provide support for enterprise-class…
  • 4.6
    GCS Technologies – Austin, TX
    EASY APPLY
    $45k-$79k(Glassdoor est.)
    NEW
    Job Summary Technical SupportEngineers at GCS are expected to have and maintain a high level of technical competence over… technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed…
  • 3.7
    Tableau Software – Austin, TX
    $34k-$51k(Glassdoor est.)
    13 days ago 13d
    with customers, the Technical SupportEngineer will routinely partner with our Development, Sustaining Engineering and Sales… Quality Engineering teams as needed Mentor Technical SupportEngineers in researching, resolving and documenting customer server…
  • 3.9
    ASML – Austin, TX
    $47k-$75k(Glassdoor est.)
    27 days ago 27d
    specialized skills, and knowledge. Support, exceed expectations and delight local Samsung Austin customer. Build technical knowledge… make appropriate repairs. Work with co-workers, customer, and technical support in isolating and solving problems. Monitor, maintain…
  • 3.9
    ASML – Austin, TX
    $59k-$94k(Glassdoor est.)
    27 days ago 27d
    specialized skills, and knowledge. Support, exceed expectations and delight local Samsung Austin customer. Build technical knowledge… make appropriate repairs. Work with co-workers, customer, and technical support in isolating and solving problems. Monitor,…
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