Job Type
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Help Desk Manager Jobs in Bethesda, MD

423 Jobs

  • 4.5
    Johns Hopkins University Applied Physics Laboratory – Laurel, MD
    7 days ago 7d
  • 4.8
    Promontory Interfinancial Network – Arlington, VA
    21 days ago 21d
    HelpDesk Technician What is the role? You would be a key member of the IT HelpDesk Team, providing technical support to… required? One to three years of progressive experience in a helpdesk environment Excellent written and oral skills sufficient…
  • 2.8
    Metropolitan Police Department of Washington DC – Washington, DC
    $105k-$147k(Employer Est.)
    19 days ago 19d
    incumbent will be responsible for the following: Manage the HelpDesk providing 24x7 Tier 1 call center operations support, account… issues (Data port tracing toning), and control toolsets (LAN Desk, Apple Remote Desktop, Dame Ware, Active Directory and Active…
  • 3.7
    Corporation – Arlington, VA
    2 days ago 2d
    MUST: Experience working in HelpDesk / Desktop Support role Experience with IT and HelpDesk technologies, to include Remedy… Active DoD Secret or Top Secret Clearance DUTIES: The HelpDesk will be preforming the following duties: Create a customer…
  • 3.3
    General Dynamics Information Technology – Falls Church, VA
    9 days ago 9d
    Service DeskManager provides daily supervision and direction to the Integrated Service Center team. The IT Service Desk Manager… improves the end user’s IT experience. The IT Service DeskManager will lead, guide, and support the Service Center and will…
  • 3.3
    General Dynamics Information Technology – Chantilly, VA
    1 day ago 1d
    model. Scope: Serves as GDIT’s Enterprise Service DeskManager for the Next Generation Enterprise Network (NGEN) Program… to the staffing and operation of the NGEN Enterprise Service Desk. Manages and coordinates the handling of incidents, problems…
  • 3.4
    Washington Nationals – Washington, DC
    3 days ago 3d
    Officer; the Manager, IT HelpDesk is primarily responsible for the day-to-day management of the IT Departments HelpDesk function.… the interests and communications channel for the departments HelpDesk function. Oversee the development, execution/publishing,…
  • 3.7
    Acuity INC – Reston, VA
    $71k-$110k(Glassdoor Est.)
    2 days ago 2d
    Overview Acuity, Inc. seeks a dynamic, self-motivated HelpDeskManager with relevant experience and skills to provide end-user… SmartCEO Corporate Culture awards. Responsibilities The HelpDeskManager is responsible for: Interface daily with end users…
  • 4.4
    SC3 – Washington, DC
    23 days ago 23d
    the HelpDesk to be flexible and adaptable team in meeting the changing needs of the organization. The HelpDeskManager will… grow their businesses, but also to protect them. The HelpDeskManager is responsible for ensuring an outstanding level of customer…
  • 4.8
    Networking for Future – Washington, DC
    1 day ago 1d
    large projects Manage operations, projects and administer helpdesk software Identify and escalate situations requiring urgent… will be a daily task. Amongst other responsibilities, support desk will open, track and close trouble tickets, and remain on top…
  • 4.1
    Neovera Inc. – Bethesda, MD
    10 days ago 10d
    Title: HelpDesk Technician Reports to: IT Operations Manager Division: Technology Infrastructure FLSA Classification… none Purpose: Under the direction of the Manager of IT Operations, the HelpDesk Technician provides second level phone and…
  • 3.2
    General Dynamics – Arlington, VA
    4 days ago 4d
    service desk support and IT training. We are building a team of dedicated professionals and are currently seeking a Help Desk… , resolution, and follow-up steps. Supervises operation of helpdesk and serves as focal point for customer concerns. Provides…
  • 2.8
    Human Rights Campaign – Washington, DC
    11 days ago 11d
    people, to join our team. Position Summary: The HelpDeskManager (Associate Director of IT) manages day to day operations… support staff by overseeing their workload including monitoring helpdesk requests and when applicable, interviewing, hiring, conducting…
  • 4.2
    Medical Science & Computing – Bethesda, MD
    25 days ago 25d
    Certified by the HelpDesk Institute as a HelpDeskManager, Desktop support Manager or Support Center Manager. Foundation Certificate… Rockville, MD. The HelpDeskManager will provides daily supervision and direction to Desktop and HelpDesk Support staff who are…
  • 3.8
    Powertek – Rockville, MD
    $11-$15 per hour(Glassdoor Est.)
    2 days ago 2d
    As a Tier-I Service Desk Consultant, you will provide services to nearly 5,000 staff and associates at our Federal Client#39;s…
  • 3.8
    Powertek – Gaithersburg, MD
    $11-$15 per hour(Glassdoor Est.)
    3 days ago 3d
    As a Tier-I Service Desk Consultant, you will provide services to nearly 5,000 staff and associates at our Federal Client#39;s…
  • 4.6
    vTech Solution – Washington, DC
    3 days ago 3d
    projects. •Manage operations, projects and administer helpdesk software •Identify and escalate situations requiring… will be a daily task. Amongst other responsibilities, support desk will open, track and close trouble tickets, and remain on top…
  • 3.2
    Syneren Technologies Corporation – Washington, DC
    19 days ago 19d
    Job Description Syneren is looking for an experienced HelpDeskManager to provide and assist in the management of IT solutions… Infrastructure and Operation Support Customer Service Center / HelpDesk Required Qualifications: Must have current active…
  • 4.6
    MSC LLC – Bethesda, MD
    1 day ago 1d
    Certified by the HelpDesk Institute as a HelpDeskManager, Desktop support Manager or Support Center Manager. Foundation Certificate… Rockville, MD. The HelpDeskManager will provides daily supervision and direction to Desktop and HelpDesk Support staff who are…
  • CSRA Inc. – Bethesda, MD
    14 days ago 14d
    States Location - Thoroughfare (i.e. Street address): HelpDeskManager CSRA January 31, 2019 Provide daily supervision… United States Job Requisition RQ31958 Category HelpDesk Apply Legacy CSRA employee login Provide daily supervision…
  • 3.2
    General Dynamics – Arlington, VA
    1 day ago 1d
    seeking a Senior IT HelpDeskManager that will be responsible for providing oversight of multiple HelpDesk centers to provide… and excellent customer service skills The successful HelpDeskManager candidate will be knowledgeable in the utilization of…
  • 3.5
    Engility Holdings – Andrews AFB, MD
    2 days ago 2d
  • 3.4
    K12 – Herndon, VA
    1 day ago 1d
    the values that make K¹² a great place to work. The HelpDeskManager position is designed to develop and oversee a technical… regarding support of the Enterprise Business Technology Service Desk and Asset platforms. This position will require the following…
  • 2.9
    ECS Federal, LLC – Arlington, VA
    15 days ago 15d
    seeking a HelpDesk Incident and SLA Manager to work in our Arlington, VA office. Job Description: ECS is looking for a Help Desk… and analyze metrics. Provide oversight support for Tiered helpdesk tracking processes and service level management. Responsible…
  • 3.2
    General Dynamics – Arlington, VA
    4 days ago 4d
    resolution, and follow-up steps. Supervises operation of helpdesk and serves as focal point for customer concerns. Provides… evaluation of system configuration and software. Knowledge of helpdesk ticketing systems, managed services software, Windows 10,…
  • 3.3
    General Dynamics Information Technology – Bethesda, MD
    16 days ago 16d
    Required Suitability: No Suitability Required Job Family: HelpDesk Job Description: Provide daily supervision and direction…
  • BMA – Falls Church, VA
    EASY APPLY
    25 days ago 25d
    As required, the Enterprise HelpDeskManager serves as a team leader to ensure successful helpdesk operations. The successful… SDVOSB organizations. Job Summary The Enterprise HelpDeskManager provides troubleshooting support to a dedicated user communities…
  • 3.5
    Delmock Technologies Inc. – Washington, DC
    EASY APPLY
    16 days ago 16d
    Position: HelpDeskManager Rate: TBD Duration: 5 years Clearance: Status: US citizen or Green Card Holder Location… minimum of seven (7) years of experience in the management of a HelpDesk. General experience includes information systems development…
  • 4.9
    B.E.A.T. – Bethesda, MD
    25 days ago 25d
    Tier 2 HelpDesk Helpdesk Tier2 Technician shall possess an understanding of workflows and their dependencies upon the… approves team members' time documents in the absence of the manager Provide continuous support via a shared on-call rotation…
  • 3.6
    General Dynamics Mission Systems – Arlington, VA
    Today 18hr
    seeking a Senior IT HelpDeskManager that will be responsible for providing oversight of multiple HelpDesk centers to provide… and excellent customer service skills The successful HelpDeskManager candidate will be knowledgeable in the utilization of…
  • 4.3
    Turningpoint Global Solutions – Rockville, MD
    $19-$30 per hour(Glassdoor Est.)
    4 days ago 4d
    Telecom HelpDeskManager / Service DeskManager TurningPoint Global Solutions Rockville , MD Project Synopsis… Tier 3 support, IT HelpDesk, Logistics, and other process stakeholders (customer, partner, internal) to help meet the key operational…
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