Job Type
Date Posted
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Customer advocate Jobs in Boston, MA

490 Jobs

  • 4.6
    Drift – Boston, MA
    11 days ago 11d
    customers and we need someone to own that. At Drift, we are customer-driven to the core. In this role, youll talk with customers… this role is perfect for you. What youll be doing on the Customer team at Drift: Youll spend two thirds of your time talking…
  • 3.3
    Best Doctors – Boston, MA
    $68k-$94k(Glassdoor est.)
    17 days ago 17d
    POSITION PURPOSE: The member advocate is an integral part of a cross-functional clinical team comprised of clinical coordinators… healthcare information to Best Doctors members. The member advocate is a case management position focused ensuring clinical quality…
  • 3.3
    Best Doctors – Boston, MA
    $68k-$94k(Glassdoor est.)
    12 days ago 12d
    POSITION PURPOSE: The member advocate is an integral part of a cross-functional clinical team comprised of clinical coordinators… healthcare information to Best Doctors members. The member advocate is a case management position focused ensuring clinical quality…
  • 4.3
    BookingBug – Boston, MA
    HOT
    indicators and aid the customer in achieving their goals Customer reporting and analysis management Advocatecustomer needs/issues cross-departmentally… , and looking for a Customer Success manager to be responsible for customer retention and driving customer satisfaction. Our internal…
  • 3.4
    Touchplan – Boston, MA
    EASY APPLY
    HOT
    Salesforce Help specify, outline and advocate for UI/UX improvements based on customer feedback Identify and strategize how… We are seeking an experienced Customer Success Associate to join our team. The Customer Success team focuses on ensuring our…
  • 4.9
    Lose It! – Boston, MA
    EASY APPLY
    13 days ago 13d
    Include: Become an expert in customer-facing Lose It! technology Respond to customer inquiries with a focus on quality,… You are a seasoned support or customer experience veteran (with at least 2 years in a customer service role) looking to expand…
  • 3.5
    Safelite – Saugus, MA
    NEW
    reschedules/cancellations. Resolves customer issues (warranties, rescheduling) Performs customer confirmation calls and buyouts.…
  • 4.1
    Dana-Farber Cancer Institute – Boston, MA
    26 days ago 26d
    department as determined by manager Responsibilities Customer Service Follows up with requestors regarding delay Educates… communication skills along with the delivery of exemplary customer service Ability to work in a fast pace environment. Under…
  • 4.3
    BookingBug – Boston, MA
    24 days ago 24d
    Assisting with the configuration of customer booking systems Logging and keeping records of customer queries using ZenDesk and JIRA… the Role We’re looking for an experienced, professional Customer Support Technician to join our growing team in Boston (and…
  • 4.1
    Boston Logic Technology Partners – Boston, MA
    25 days ago 25d
    , Client Success Associates are responsible for developing customer knowledge of the Boston Logic Platform to promote retention…
  • 3.5
    Nasdaq – Boston, MA
    NEW
  • 4.9
    LogicManager – Boston, MA
    5 days ago 5d
    Seaport Innovation District. This is an opportunity for a Customer Support Analyst to join a dynamic team of professionals and… learn, and genuinely love helping customers. At LogicManager, Customer Support is more than just answering questions. This cross-functional…
  • 4.3
    DataRobot – Boston, MA
    6 days ago 6d
    is seeking an extremely talented Software Engineer to be an advocate and evangelist of the DataRobot product for the software development… to define the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist…
  • 2.8
    451 Research – Boston, MA
    $45k-$50k(Glassdoor est.)
    18 days ago 18d
    who thrives in a team-oriented environment and has a keen customer service orientation. Core job functions include: Field…
  • 4.1
    MathWorks – Natick, MA
    4 days ago 4d
    to persuade them to advocate MathWorks products on-campus and in the broader education community. Advocate on behalf of customers… Engagement Plans: Travel to universities and engage customers to advocate and support deeper adoption and usage of MathWorks products…
  • 2.6
    The Advocator Group – Wakefield, MA
    We're Hiring!
    Overview When life changes, we can help! At The Advocator Group, we turn challenges into opportunities in order to enrich… through the Social Security Disability benefits process. The Advocator Group has achieved continuous growth in employee count, locations…
  • 3.5
    JoVE – Cambridge, MA
    EASY APPLY
    $70k-$106k(Glassdoor est.)
    14 days ago 14d
    The Director of Customer Success will also be responsible for user experience and advocating for customer-centric improvements… post-sale curriculum integrations Serve as a customeradvocate while capturing customer feedback Work closely with sales and marketing…
  • 2.4
    Vantage Deluxe World Travel – Boston, MA
    $67k-$105k(Glassdoor est.)
    20 days ago 20d
    reinforcement and drive continuous improvement. Demonstrates, advocates, and reinforces a positive team environment, professionalism… Overview The Corporate Customer Quality Manager will oversee all quality issues impacting our customers as it relates to…
  • 3.7
    QuickPivot – Boston, MA
    EASY APPLY
    $71k-$102k(Glassdoor est.)
    14 days ago 14d
    big data analytics, discrete customer insights, intuitive visual segmentation, and simple customer journey mapping in one unified… Boston-based team on our mission to empower marketers to build customer journeys that help them find, win, manage, and retain customers…
  • 3.0
    Quick Base – Cambridge, MA
    $67k-$97k(Glassdoor est.)
    20 days ago 20d
    recruiting potential advocates Creating fun, useful, and interesting activities to keep our customeradvocates engaged Helping… delight a customer base that loves our product. Responsibilities: Growing our Quick Base Heroes advocate program…
  • 3.6
    dataxu – Boston, MA
    $59k-$90k(Glassdoor est.)
    We're Hiring!
    relationship with the customer. Customer success is only accomplished by driving a customer focus internally, advocating for the client… with Platform Solutions Account Executive. Internal CustomerAdvocate Maintain strong relationships and communication channels…
  • 5.0
    Thought Industries – Boston, MA
    EASY APPLY
    We're Hiring!
    positive relationship with each client and acting as their advocate within Thought Industries. As we are highly focused on finding… Act as the client’s sponsor within Thought Industries and advocate for their needs cross-departmentally · Perform Quarterly…
  • 3.3
    Edelman Financial Services – Burlington, MA
    $43k-$61k(Glassdoor est.)
    5 days ago 5d
  • 4.5
    Revulytics – Waltham, MA
    EASY APPLY
    $39k-$67k(Glassdoor est.)
    10 days ago 10d
    -driven decisions to meet customer needs and deliver contextually relevant messages to build customer satisfaction. Revulytics… Customer Success Data Analyst LOCATION: WALTHAM ABOUT REVULYTICS: Revulytics…
  • 3.3
    Creative Channel Services – Boston, MA
    $54k-$84k(Glassdoor est.)
    18 days ago 18d
    difference by providing customer solutions that enhance lives. Creative Channel Retail is looking for a Brand Advocate who is committed… BRAND ADVOCATE – HOME APPLIANCE Creative Channel Retail is excited to team up with LG, who is committed to delivering products…
  • 4.3
    The Boston Solar Company – Woburn, MA
    28 days ago 28d
    also be invited to join our Boston Solar Advocate Program. As a Boston Solar Advocate, you are welcome to refer Massachusetts contacts… Job Description Solar Advocate Free Solar Training Opportunity: Are you curious about how Solar works? Have you thought…
  • 5.0
    Workable – Boston, MA
    5 days ago 5d
    Administrators and users and assist with training webinars. Advocate for customers by capturing and sharing feature requests and… , located in the heart of Fort Point, we are looking for a Customer Success Specialist. You’ll play an important role in onboarding…
  • 4.7
    HubSpot – Boston, MA
    $63k-$107k(Glassdoor est.)
    HOT
    person will be comfortable navigating ambiguity, an excellent advocate for their team, and a superb communicator -- effectively able… Championing remote work across HubSpot, and being a steadfast advocate for your teams needs and opportunities for growth Collaborating…
  • 4.1
    CyberCoders – Somerville, MA
    We're Hiring!
    What You Will Be Doing Advocate for Customer / Identify and quantify the key factors for customer success and then communicate… Digital Marketing - Retail Vertical Customer or Brand Advocate w/ Enterprise Clients Customer-facing Success/Account Management…
  • 3.7
    Winchester Hospital – Winchester, MA
    20 days ago 20d
    years of experience in a full time capacity resolving complex customer complaints and/or managing organizational risk OR · Five… Skills/Knowledge Required: · Excellent communication and customer service skills. · Computer experience and comfort with learning…
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