Job Type
Date Posted
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Distance

Customer Advocate Jobs in Boston, MA

484Jobs

  • 2.6
    Bob Moore Auto – Saugus, MA
    5 days ago 5d
    Responsibilities: Welcomes in-shop customers. Handles incoming calls, e-mails and faxes from customers regarding service issues, pricing… reschedules/cancellations. Resolves customer issues (warranties, rescheduling) Performs customer confirmation calls and buyouts.…
  • 3.6
    Best Doctors – Boston, MA
    $72k-$94k(Glassdoor est.)
    24 days ago 24d
    POSITION PURPOSE: The member advocate is an integral part of a cross-functional clinical team comprised of clinical… healthcare information to Best Doctors members. The member advocate is a case management position focused ensuring clinical quality…
  • 4.0
    Nasuni – Boston, MA
    $47k-$95k(Glassdoor est.)
    NEW
    accelerates business growth, plus it saves our enterprise customers 60% compared to the cost of separate on-premises NAS, backup… interaction with Senior Management, Sales, Engineering, and customers. Candidates should be regimented in project management practices…
  • 3.5
    Safelite – Saugus, MA
    17 days ago 17d
    Responsibilities: Welcomes in-shop customers. Handles incoming calls, e-mails and faxes from customers regarding service issues, pricing… reschedules/cancellations. Resolves customer issues (warranties, rescheduling) Performs customer confirmation calls and buyouts.…
  • 3.7
    Rapid7 – Boston, MA
    $53k-$82k(Glassdoor est.)
    NEW
    demonstrate flexibility, and drive customers towards strategic goals. The Enterprise Customer Success Manager is responsible for… with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. Engage…
  • 3.3
    UnitedHealth Group – Boston, MA
    $35k-$61k(Glassdoor est.)
    Today 6hr
    youll use your strong customer service orientation and knowledge of insurance claims to serve as an advocate for providers in our… challenge you to bring your best. This Provider Relations Advocate role with UnitedHealth Group will call on your knowledge, your…
  • 3.7
    Vital Proteins – Boston, MA
    EASY APPLY
    17 days ago 17d
    looking for a team of high energy, passionate Part Time Brand Advocate to help us promote one of the hottest products in the Health… Proteins, our mission is to empower our company, team, and customers to live a full, vibrant life. We seek to develop and support…
  • 2.8
    The Advocator Group – Wakefield, MA
    22 days ago 22d
    forward to you joining The Advocator Group on our mission to change lives! , Client Advocate Job Locations US-MA-Wakefield… Overview When life changes, we can help! At The Advocator Group, we turn challenges into opportunities in order to enrich…
  • 2.8
    The Advocator Group – Wakefield, MA
    $72k-$109k(Glassdoor est.)
    Today 9hr
    Overview When life changes, we can help! At The Advocator Group, we turn challenges into opportunities in order to enrich… through the Social Security Disability benefits process. The Advocator Group has achieved continuous growth in employee count, locations…
  • 3.2
    451 Research – Boston, MA
    EASY APPLY
    $48k-$72k(Glassdoor est.)
    17 days ago 17d
    who thrives in a team-oriented environment and has a keen customer service orientation. Core job functions include:…
  • 4.6
    Smartsheet – Boston, MA
    $73k-$110k(Glassdoor est.)
    Today 2hr
    maintains high customer satisfaction Regularly meet with customers in the Boston market on site to facilitate customer councils,… Enterprise Customer Success Manager based in our new Boston office to manage a small number of large existing customers in the Boston…
  • 3.6
    PTC – Boston, MA
    21 days ago 21d
    Country-City USA-Needham Business Title ThingWorx Developer Advocate PTC Org TPG Job Description for Advertising Purposes… Developer Programs team, your primary responsibility is to be an advocate for ThingWorx developers. You will utilize your IoT development…
  • 4.3
    WordStream – Boston, MA
    EASY APPLY
    Today 9hr
    client concerns, tracking feedback and serving as a customeradvocate. This is the perfect position for a trailblazer who is looking… our client base. The Customer Retention Associate that will have a significant, direct impact on customer lifetime. It is this…
  • 3.1
    Crimson Hexagon – Boston, MA
    $81k-$122k(Glassdoor est.)
    HOT
    stakeholders to resolve in a timely fashion Be the strong advocate for their interests regarding their relationship with Crimson… informed of new product features and gather their feedback and advocate for them on any improvements to their overall experience…
  • 4.3
    The Boston Solar Company – Woburn, MA
    22 days ago 22d
    also be invited to join our Boston Solar Advocate Program. As a Boston Solar Advocate, you are welcome to refer Massachusetts contacts… Job Description Solar Advocate Free Solar Training Opportunity: Are you curious about how Solar works? Have you thought…
  • 3.6
    PTC – Boston, MA
    $52k-$76k(Glassdoor est.)
    8 days ago 8d
    Country-City ROM-Bucharest Business Title Customer Success Marketing Specialist PTC Org Customer Success Job Description for Advertising… Advertising Purposes PTC Customer Success provides services for PTC platform and technology solutions. The Customer Success Marketing…
  • 3.2
    Quick Base – Cambridge, MA
    $63k-$97k(Glassdoor est.)
    NEW
    Director of Customer Success, this role will lead a team of Customer Success Managers that both support new customers through Orientation… but also to our customers success. Our teams are small, diverse, nimble and highly empowered to drive Customer Success excellence…
  • 3.5
    IBM – Boston, MA
    NEW
    Client Advocate has responsibility for interfacing with key Business Unit contacts to handle Client (external customer) related… related projects and programs for North America.The STS Client Advocate will analyze Net Promoter Score and internal Seller satisfaction…
  • Hye Class Talent & HR Consulting – Canton, MA
    EASY APPLY
    NEW
    Develop professional and successful relationships with all customers, to include but not limited to: patients, health care professionals…
  • 3.5
    Apttus – Boston, MA
    $107k-$158k(Glassdoor est.)
    HOT
    role will be to serve as a customeradvocate, often functioning as a liaison between our customers and all internal Apttus teams… Present to customers product roadmaps with emphasis on features most relevant to the given customer Gather customer product feedback…
  • 4.1
    Trifacta – Boston, MA
    $80k-$121k(Glassdoor est.)
    6 days ago 6d
    using Trifacta Building custom Trifacta recipes and flows for customersAdvocating for customer needs with product and engineering… About Us: Trifactas Customer Success team partners with customers post-sale to increase product adoption and ensure satisfaction…
  • 4.2
    BookingBug – Boston, MA
    $69k-$106k(Glassdoor est.)
    NEW
    aid the customer in achieving their goals Work to identify and/or develop upsell opportunities Advocatecustomer needs/issues… , and looking for a Customer Success manager to be responsible for customer retention and driving customer satisfaction. Our internal…
  • 3.9
    South Middlesex Opportunity Council – Lowell, MA
    6 days ago 6d
    low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating… community of support; participating in coalitions with other advocates and searching for new resources and partnerships” We offer…
  • 4.5
    LovePop – Boston, MA
    NEW
    Happiness Associate to get customers excited to be part of the Lovepop family and create brand advocates. We need someone… delightful support to our customers. The Mission of the Customer Happiness team is to: Acquire valuable customer insights by spending…
  • 4.1
    Catchpoint – Boston, MA
    $67k-$102k(Glassdoor est.)
    7 days ago 7d
    teams to ensure an exceptional customer experience. Be a customeradvocate while capturing customer feedback and reporting requests… to the Manager of Customer Success and is crucial in protecting and advocating for the Catchpoint customer base. Responsibilities…
  • 5.0
    TapClicks – Boston, MA
    $58k-$89k(Glassdoor est.)
    8 days ago 8d
    objectives and priorities Advocate internally for the needs of customers within the defined book of business Supports sales pursuits… platform Maximize customer satisfaction and eliminate customer attrition Understand each customer’s strategic objectives…
  • 4.2
    Wrike – Boston, MA
    $64k-$98k(Glassdoor est.)
    NEW
    demo-ing to other teams within the organization Advocating for customers in meetings with Product Managers; helping our PMs… and design, usability, and dedicated customer care with a diversified international customer base of 15,000 and growing daily.…
  • 4.5
    Drift – Boston, MA
    $58k-$89k(Glassdoor est.)
    NEW
    has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully… happen for our customers. We have a strong preference for 2+ years of Customer Implementation/Account Management/Customer Success experience…
  • 4.4
    Brightcove – Boston, MA
    $20k-$23k(Glassdoor est.)
    9 days ago 9d
    , and by being a true partner to our customers. Video moves us and it moves our customers - thousands of them in 70 countries.… passionate about online video, and day in and day out we help our customers focus on using video to move their business in meaningful…
  • 4.6
    Cogito – Boston, MA
    $31k-$47k(Glassdoor est.)
    1 days ago 16hr
    searching for a Customer Support Associate to join our Customer Success team! The ideal candidate has outstanding customer-facing skills… desire to support external customers by taking ownership of problems and providing top notch customer service. The candidate must…
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