Customer Service Agent, Technical Support Jobs in Boston, MA | Glassdoor

Customer Service Agent, Technical Support Jobs in Boston, MA

183 Jobs
Filters
Filters
  • 4.0
    LevelUp – Boston, MA
    12 days ago 12d
    Spanish, including knowledge of technical terms and/or experience providing technical or customer support in both English and Spanish… Qualifications 2-5 years experience in tech support, customer service, or another role that honed great people skills and…
  • 4.7
    Buildium – Boston, MA
    Est. Salary $28k-$42k
    1 days ago 24hr
    As a Customer Care Agent, you will be the initial point of contact for our clients in resolving technical and application related… core team of Agents continue to deliver world-class application support to Buildium’s dynamic and growing customer base.…
  • 3.4
    Liberty Mutual – Boston, MA
    2 days ago 2d
    new business sales, all customer service operations serving eight million existing customers, supported by a $1.9 billion expense… management. The Distribution & Service organization comprises independent and exclusive agent channels driving ~1.5 million annual…
  • 3.6
    Commonwealth Care Alliance – Boston, MA
    Est. Salary $83k-$124k
    1 days ago 1d
    stakeholders when their needs are not technically achievable; provide guidance and serve as change agent who identifies the organizational… business-friendly and user-friendly language. Possesses a very strong customer service orientation. Must demonstrate basic computer skills.…
  • 3.6
    Randstad – Boston, MA
    8 days ago 8d
    involves IT customer and technical support and working closely with end user community. Excellent customer service skills and phone… Operations Service Desk Support Specialist is responsible for providing functionality, workflow and technical support and triage…
  • 4.5
    Carbon Black – Waltham, MA
    Est. Salary $37k-$52k
    25 days ago 25d
    Provide exceptional customer service while responding to phone, e-mail and online requests for technical support Provide attention… consecutive years. Our Support team is recognized as experts. Our customers will turn to you for technical help or to identify new…
  • 3.4
    Plymouth Rock Assurance – Boston, MA
    Est. Salary $56k-$81k
    24 days ago 24d
    To deliver technical support to independent agents and consumers who use our Agency and Consumer Interface Systems. Responsibilities… from agents, consumers and internal transfers from marketing, call and sales centers. Remotely troubleshoot technical issues…
  • 3.2
    Placester, Inc. – Boston, MA
    Est. Salary $28k-$40k
    25 days ago 25d
    turn key agent websites to custom designed lead creation portals. Customer Support Representative A Customer Support Representative… About you: Interest in working in a customer service or technical support environment Demonstrated analysis, problem…
  • 3.9
    Microsoft – Boston, MA
    Est. Salary $72k-$114k
    2 days ago 2d
    The Premier Technical Account Manager (TAM) acts as a business advisor to Microsofts Premier Support customers, providing Premier… goals. The TAM must be a change agent by articulating the case for change and helping our customers Evolve their IT Maturity, drive…
  • 4.1
    Capstone Search Group – Boston, MA
    4 days ago 4d
    policies. Really great transferable experience is in customer service such as: Personal Lines CSR or Assistant Account Manager… Follow up on open activities to close out files and process agent requests File organization, data entry, review billing discrepancies…
  • 3.7
    John Hancock Financial Services – Boston, MA
    3 days ago 3d
    flexible and supportive environment, we can help our customers achieve their dreams and aspirations. The Technical Lead in John… infrastructure support roles which may have included project leadership * Minimum 4-year college degree, preferably in a technical field…
  • 4.0
    Elite Human Capital – Lexington, MA
    8 days ago 8d
    Description Customer Service Agent Our client, a fortune 500 company, is looking for a Customer Service Agent to work a 6-month… activities of the Customer Service Agent Assistants. Periodically performs duties of the Customer Service Agent Assistant as overflow…
  • 4.5
    Carbon Black – Waltham, MA
    Est. Salary $83k-$128k
    10 days ago 10d
    complex technical problems to drive customer impact. What Youll Do Internalize and deeply understand complex technical problems… understanding of their customers, identify problems that need to be solved, manage a backlog, and work with technical teams to deliver…
  • 3.4
    Liberty Mutual Insurance – Boston, MA
    Est. Salary $40k-$58k
    Today 5hr
    professional customer service to agents to facilitate the processing of business. Communicate as needed with agents to obtain information… participate as a team member supporting a designated group of stakeholders such as Sales teams or Independent agents. Responsibilities…
  • 3.7
    John Hancock Financial Services – Boston, MA
    Est. Salary $62k-$86k
    1 days ago 13hr
    infrastructure support roles which may have included project leadership * Minimum 4-year college degree, preferably in a technical field… makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.…
  • 3.6
    Commonwealth Care Alliance – Boston, MA
    Est. Salary $80k-$107k
    1 days ago 23hr
    stakeholders when their needs are not technically achievable; provide guidance and serve as change agent who identifies the organizational… and priorities simultaneously. Possesses a very strong customer service orientation. Excellent written, oral, interpersonal,…
  • GEBeyond – Boston, MA
    Today 10hr
    work and outcomes. Participate in industry and technical meetings to support business objectives Communicate methods, findings… the development of a commercial system that will service multiple customers who seek to employ autonomous systems in a variety…
  • 4.5
    Carbon Black – Waltham, MA
    Est. Salary $72k-$109k
    10 days ago 10d
    value to their business and technical requirements. Effectively navigating a variety of customer questions and requirements with… market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 7 million endpoints…
  • 3.9
    Massachusetts General Hospital(MGH) – Boston, MA
    Est. Salary $106k-$129k
    Today 9hr
    medications to formulary agents when possible, evaluate appropriateness of non-formulary medication requests, and support procurement of… with administrative staff, pharmacist staff, and technical staff to support department initiatives. 2. Clinical Pharmacists…
  • 3.6
    Manulife – Boston, MA
    Est. Salary $70k-$107k
    1 days ago 14hr
    professionals committed to excellence in customer service. Within Surplus, we support stakeholders within the organization by providing… makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.…
  • 3.6
    US Airways – Boston, MA
    4 days ago 4d
    reservation systems (either in reservations agent role or airport customer service role) Solid working knowledge of the airline… Reader Assist front-line airport agents with real-time issues with a wide range of support, including: functional Sabre, QIK,…
  • 3.7
    John Hancock – Boston, MA
    Est. Salary $70k-$106k
    1 days ago 14hr
    professionals committed to excellence in customer service. Within Surplus, we support stakeholders within the organization by providing… makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.…
  • 2.0
    Viking River Cruises – Boston, MA
    Est. Salary $34k-$51k
    5 days ago 5d
    everyday support to Viking's call center users Perform workstation support functions related to the technical support of the employees… China and Southeast Asia. "Best River Cruise Line for Travel Agent Support" in the 2015 TravelAge West's WAVE Awards. Named Cruise…
  • TaosMountain – Boston, MA
    EASY APPLY
    9 days ago 9d
    passionate about customer service and technology and you are excited to utilize your skills by providing technical support. You are a… functions of a Service Desk Agent at a higher level of proficiency Provide training, mentoring, and coaching to Service Desk Specialists…
  • 3.5
    Taos – Boston, MA
    Est. Salary $49k-$73k
    9 days ago 9d
    passionate about customer service and technology and you are excited to utilize your skills by providing technical support. You are a… functions of a Service Desk Agent at a higher level of proficiency Provide training, mentoring, and coaching to Service Desk Specialists…
  • 3.6
    Randstad – Boston, MA
    30 days ago 30d+
    at all levels of the organization including both technical and non-technical personnel. -Exceptional problem solving and negotiation… matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work…
  • 3.4
    Plymouth Rock Assurance – Boston, MA
    2 days ago 2d
    underwritten and serviced, the Plymouth Rock Group employs over 1,500 people and writes insurance through 800+ independent agents. Plymouth… insurance products, interact with our customers, communicate electronically with our agents. You will be expected to maintain awareness…
  • Partners HealthCare(PHS) – Somerville, MA
    1 days ago 1d
    Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation… under the general direction of the Manager/Supervisor, the Customer Service Representative resolves guarantor/patient account balances…
  • 3.6
    The First Church of Christ Scientists – Boston, MA
    Est. Salary $43k-$71k
    25 days ago 25d
    provide customers with better self-service technical support options. Provide transition support for customers moving… providing customer support desired. Knowledge/Skills Enjoys working with non-technical people and can explain technical concepts…
  • 2.9
    SolarWinds – Burlington, MA
    1 days ago 21hr
    the right service (it may not be ours), to educate a trial user on how to use the app correctly, to support a customer when things… installing software, configuring collection agents and configuring our app to do what the customer wants it to do. Educate: Continuously…
Page 1 of 7
Be the first to get new jobs like these: