IT Service Applications Support Manager Jobs in Boston, MA | Glassdoor
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IT Service Applications Support Manager Jobs in Boston, MA

  • 3.5
    Commonwealth Care Alliance – Boston, MA
    closely with the business, application and IT infrastructure teams, the Production Support / DevOps Manager will analyze business and… or in a support leadership role of a business-critical application or system. At least 3-5 years of experience in an IT management…
  • 3.6
    PTC – Boston, MA
    Est. Salary $56k-$77k
    Technical Support Account Manager PTC Org Customer Success Job Description for Advertising Purposes The Technical Support Account… software or IT related discipline •Minimum 4 years of professional experience in one of the following areas: ◦Technical Support services…
  • 4.5
    Eliassen Group – Boston, MA
    Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to… Contract Length: 6+ Months Our client is seeking a Project Manager to join their team. What You'll Do: Foremost concern…
  • 3.6
    PatientKeeper Inc. – Waltham, MA
    Est. Salary $43k-$65k
    and less time solving IT problems. Responsibilities: Technical support of PatientKeeper applications via phone, email, and… Document and maintain support cases in company CRM (SalesForce) Provide explanations of application functionality and usage…
  • Flex – Boston, MA
    20 days ago 20d
    end-user training. Notifies IT management of emergency situations. Provides backup to the ITManager. Possesses a developing understanding… outside service for IT purposes. Here is some of what you’ll need (required)… Previous Experience working in IT Experience…
  • 3.5
    Continuum Managed Services – Boston, MA
    Est. Salary $49k-$80k
    cross-functionally. About Continuum ManagedIT Services Continuum empowers managedITservice providers, giving them the technology… allowing them to not only remotely monitor, manage, backup and secure their clients' IT environments from a single pane of glass,…
  • 4.3
    Boston Consulting Group – Boston, MA
    Est. Salary $98k-$140k
    Job Title IT Senior Manager Function Information Technology Country United States City/Town Boston Employee Type… -up, case execute, and case close activities. As the IT Senior Manager, you will have the business critical responsibility of…
  • 4.6
    SilverRail Technologies – Boston, MA
    Est. Salary $80k-$147k
    18 days ago 18d
    Responsibilities Manage a high-performing service management department consisting of geographically distributed managers and team members… modifying and measuring processes Strong customer support skills and ability to manage customer satisfaction of large enterprise customers…
  • 5.0
    OpsVision Solutions LLC – Boston, MA
    Est. Salary $43k-$67k
    6 days ago 6d
    years of experience implementing technical solutions in support of ITService Management and business processes in areas such as (… and manageableIT services environment. We are consultants to Fortune 1000 companies and Government agencies, delivering IT service…
  • 4.6
    Insource Services, Inc. – Boston, MA
    Est. Salary $48k-$80k
    5 days ago 5d
    break/fix support, application tutorials, as well as technical Q&A. You will work closely with an IT client manager and network… break/fix support, application tutorials, as well as technical Q&A. You will work closely with an IT client manager and network…
  • 4.5
    ezCater – Boston, MA
    Est. Salary $44k-$69k
    4 days ago 4d
    with navigating around application menus to remote into customer's computer. Help manage the ITSupport ticket queue and ad-hoc… have: 2-5 years in a customer facing ITsupport role Outstanding customer service skills, with the ability to empathize and…
  • 4.5
    CloudHealth Technologies – Boston, MA
    Est. Salary $126k-$171k
    28 days ago 28d
    developer-oriented/API offering/feature Experience selling & supporting enterprise IT products or services Ability to influence and work… looking for a Senior Product Manager to drive the product management process for a cloud management service used by enterprises and…
  • 4.2
    Kronos Incorporated – Lowell, MA
    Est. Salary $136k-$185k
    Today 11hr
    able to align our business goals with the ITapplications and infrastructure that supports the business to help achieve those goals… and requirements into tangible IT requirements Collaborate with Project Managers, ITmanagers, domain architects, and others…
  • 3.3
    Crimson Hexagon – Boston, MA
    Est. Salary $60k-$103k
    11 days ago 11d
    Sr. Director of Business Operations, the Sales Operations Manager's primary focus will be to improve sales productivity and effectiveness… materials and guides for new processes related to business applications. Completes other ad hoc assignments or reporting as needed…
  • 4.3
    The Boston Consulting Group – Boston, MA
    Est. Salary $141k-$189k
    10 days ago 10d
    Maintain and manage an application risk register, tracking and actively reducing the technical debt of the application portfolio… across our internal application portfolio. This portfolio includes applications which support our consulting teams and core business…
  • 4.2
    Kronos Incorporated – Lowell, MA
    Est. Salary $76k-$116k
    Description The IT organization is looking for an IT Business Analyst to be part of a global team focused on supporting our ERP footprint… the overall ownership and management of individual service requests Manages Requests for Change adhering to Kronos’ best practices…
  • Hyatt Regency Boston – Boston, MA
    Today 7hr
    the people with the Hyatt touch. The IT-MIS Manager functions as Business Manager for the technology department, to ensure… yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready…
  • 3.6
    SmartBear – Somerville, MA
    Est. Salary $77k-$109k
    1 days ago 24hr
    SmartBear is seeking a highly motivated Sr Product Marketing Manager to join the global Product Marketing team at SmartBear. This… related value propositions Working closely with marketing managers and product owners on product launches Creating content…
  • 2.4
    Intarcia Therapeutics, Inc. – Boston, MA
    Est. Salary $61k-$107k
    21 days ago 21d
    Finance, IT, Administration team, the Manager, IT Field Service Delivery will report to the Director of IT End User Service Delivery… ensure service can be restored within service level agreement targets with the business. The Manager, IT Field Service Delivery…
  • 4.1
    Coretelligent – Boston, MA
    Est. Salary $57k-$91k
    1 days ago 15hr
    Coretelligent’s five key services – 360 Support, CoreCloud, CoreBDR, CoreArmor and ManagedIT – are relied on by top-tier organizations… utilize strong customer service skills to provide on-site technical support to our dynamic client base. They regularly drive to our…
  • 4.8
    The Predictive Index – Boston, MA
    Est. Salary $38k-$63k
    20 days ago 20d
    analyze and report on team metrics with direction from ServiceSupportManager Provide issue analysis and customer perspective to… customer-facing and internal applications Identify software bugs and provide escalated support for customer and application issues Collect…
  • 4.6
    CrossCountry Consulting – Boston, MA
    Est. Salary $103k-$151k
    Strong technical knowledge of IT auditing tools and systems, including servers, applications, and networks A working knowledge… disaster recovery and IT project risk management. Responsibilities: Serve as a Manager on project teams providing…
  • 3.6
    Amadeus – Boston, MA
    Est. Salary $68k-$100k
    1 days ago 12hr
    experience with: Java EE applications server such as Weblogic or Tomcat Maven Mobile Web application Languages: English… is typically done with dedicated responsive front-end web application built on top of Amadeus e-Retail and integrating with the…
  • 3.8
    Year Up – Boston, MA
    Today 8hr
    in hiring partner accounts. They will manage accounts and all efforts needed to support hiring of alumni, while also preparing… professional customer service skills with exceptional follow up and follow through Ability to take initiative and manage multiple tasks…
  • 3.4
    STV Inc. – Boston, MA
    Est. Salary $55k-$92k
    with Service Desk, Infrastructure, and Applications team staff as appropriate to determine and resolve level 2 and 3 support problems… STV is currently seeking an ITSupport Specialist with experience in end user computing support including Windows based computers…
  • 4.2
    Boston University – Boston, MA
    Est. Salary $35k-$54k
    Today 3hr
    multiple service, platform or project teams as a subject matter expert, technical lead, client lead and/or project lead/manager. Act… researchers to update and improve business processes using IT solutions. Perform additional duties as required. This position may entail…
  • 3.1
    CITIZENS BANK – Dorchester, MA
    Today 1hr
    Banker and Branch Manager based on success in this front-line role Collaborative workforce committed to supporting your ideas and… day Provide exceptional customer service, accurately and efficiently processing customer service transactions Build relationships…
  • 4.3
    BlueCat – Boston, MA
    Est. Salary $78k-$112k
    1 days ago 14hr
    expert technical support and understand and champion their needs. You will manage “mission-critical” support escalations and serve… help identify IT objectives, discover customer pain points, offer recommendations, and recognize current and future IT needs. You…
  • 3.3
    Brown Brothers Harriman – Boston, MA
    1 days ago 20hr
    adoption of the IT Governance Framework and how to apply to specific business needs. Support team and managers accomplishing stated… Strategic Product Development Support the implementation of the strategic plan for IT Governance functions that fall within…
  • 3.5
    Commonwealth Care Alliance – Boston, MA
    Est. Salary $169k-$221k
    Today 8hr
    programs. Responsible for IT strategic planning, resource capacity planning and development of an ITapplications roadmap. Budget,… productivity. Work with ITSupport teams to ensure smooth transitions of delivery projects from delivery to support. Build collaborative…
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