41 Assistant customer experience manager jobs in Cabot, AR

    Frequently asked questions

    People who searched for assistant customer experience manager jobs in Cabot, AR also searched for customer experience manager, director of customer experience, customer experience management, customer service manager, customer experience associate, customer experience specialist, customer relations manager, customer manager, customer service team manager, customer relationship manager. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
    There are open assistant customer experience manager jobs in several cities near Cabot, AR including North Little Rock, AR, Little Rock, AR, Conway, AR, Sherwood, AR, Maumelle, AR, Vilonia, AR, Searcy, AR
    The top companies hiring now for assistant customer experience manager jobs in Cabot, AR are O'Reilly Auto Parts, Bestway Rent To Own, Buffalo Wild Wings, Schlotzsky's, Driveline, QuikTrip, Little Caesars, 10 Fitness, Centennial Bank, CFSS

    O'Reilly Auto Parts

    3.3

    Assistant Warehouse Supervisor - Quality Assurance

    North Little Rock, AR

    Coordinate the configuration and maintenance of WMS at the DC level and make recommendations for procedural and system changes. Supervise the cycle count team and coordinate the reporting of the cycle count results. Perform procedural audits to ensure compliance and report on inventory discrepancies.

    ESSENTIAL JOB FUNCTIONS

    Assist the Assistant QA Supervisor with the following job duties:

    Oversee the quality of DC operations with the goal of exceeding customer expectations at a low cost of operation.

    Coordinate WMS configurations at the DC level which includes reviewing location set-up, rule sets, and item master configurations to ensure validity. Work directly with distribution systems coordinator to ensure DC configurations are tested and comply with corporate standards.

    Supervise the cycle count team, which is responsible for the daily over/short and Freon cycle counts.

    Coordinate cycle count reporting and perform and report on random tests (based on auditor’s design). Report cycle count results on a monthly basis to distribution systems and DC operations management.

    Review the inventory adjustments made each day to ensure validity. Pinpoint reasons for inventory discrepancies.

    Perform procedural audits of all areas of the DC and report results to the distribution systems and DC operations management.

    Coordinate and provide support of slotting of product for maximum efficiency.

    Assist with procedural documentation, make recommendations for procedural changes, and refer updates to the procedure coordinator.

    Act as the on-site contact, maintenance, and support for RF units, terminals, and printers.

    Ensure that the department is compliant with company operations, policies, and procedures on a daily basis.

    Work with the in-bound operations manager to maintain payroll figures, budgeting, productivity, etc.

    Responsible for the safety of all DC team members. Coordinate with the safety supervisor for any safety or security concerns.

    Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.

    Work with the Inbound Operations Manager to establish annual goals and follow up plans to accomplish these goals.

    Plan and conduct monthly team member meetings.

    Work with the Human Resources Supervisor to interview and hire prospective team members.

    Responsible for team member evaluations being written and delivered in a timely manner.

    Maintain safety standards while operating and identify unsafe practices and situations.

    All other duties as assigned.

    SKILLS/EDUCATION/EXPERIENCE

    Required:

    High school diploma or equivalent (GED)

    Excellent communication, leadership, organizational, and people skills

    Demonstrated ability to manage multiple tasks at one time

    Ability to read and match numerical and alpha characters quickly and accurately

    Basic computer skills

    Desired:

    Completion of the O’Reilly supervisor training program

    Background knowledge of O’Reilly/Ozark distribution operations

    Previous exposure to WMS software

    Working knowledge of PC spreadsheet and word processing software

    Previous automotive parts warehouse and branch store experience

    Bilingual (English/Spanish preferred)

    Advanced computer skills

    O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

    Total Compensation Package:

    • Competitive Wages & Paid Time Off
    • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
    • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
    • Team Member Health/Wellbeing Programs
    • Tuition Educational Assistance Programs
    • Opportunities for Career Growth

    O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

    Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Tuition reimbursement
    • Vision insurance

    People with a criminal record are encouraged to apply

    Work Location: In person

    Base pay range

    The minimum salary is $32K and the max salary is $46K.
    $32K – $46K/yr (Glassdoor est.)
    $39K
    /yr Median
    North Little Rock, AR
    If an employer includes a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.

    Company overview

    Size
    10000+ Employees
    Founded
    1957
    Type
    Company - Public
    Industry
    Automotive Parts & Accessories Stores
    Sector
    Retail & Wholesale
    Revenue
    $10+ billion (USD)

    O'Reilly Auto Parts ratings

    3.3
    • 53 %
      Recommend to a friend
    • 73 %
      Approve of CEO
    • Brad Beckham
      26 Ratings
    • Career Opportunities
    • Comp & Benefits
    • Culture & Values
    • Senior Management
    • Work/Life Balance

    O'Reilly Auto Parts reviews by warehouse manager

    Pros
    • "pay was decent never knew your schedule" (in 34 reviews)
    • "Good management" (in 22 reviews)
    • "Friendly people, and was treated well by my manager" (in 18 reviews)
    • "decent hours." (in 18 reviews)
    Cons
    • "Low pay, they use a flawed system so meeting goals are hard to hit unless you want to run a whole 8hr shift" (in 34 reviews)
    • "Bad Management." (in 22 reviews)
    • "Drama and jealous people just like high school." (in 18 reviews)
    • "Long hours very exhausting work" (in 18 reviews)
    • "Culture in the DC was horrible" (in 13 reviews)

    O'Reilly Auto Parts benefits

    3.3
    3 Ratings

    Employer summary

    At O’Reilly Auto Parts, we place great value on our team members and the importance of working as a team to drive our company’s success. All full time team members are eligible for a benefits package that is designed to offer convenience and security to our team members and their families. For more information and to view the benefits we offer, visit our website here. 

    Employee benefit reviews

    Most commented

    • Employee Discount(177 comments)

      "Employee discount is the best discount than any other auto parts supplier"

    • 401K Plan(44 comments)

      "I think it is average"

    • Health Insurance(42 comments)

      "way too expensive - impossible for the average full time employees to afford, especially with a family"

    • Apr 9, 2024
      Current Employee in Des Moines, IA, Iowa

      Awesome benefits package. Very competitive

    • Apr 5, 2024
      Current Senior Data Engineer in Springfield, MO, Missouri

      very good overall benefit package

    • Mar 30, 2024
      Former Customer Service Representative in Arkadelphia, AR, Arkansas

      Good opportunity to learn at