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Call Center Analyst Jobs

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  • 3.2
    City of Fort Worth – Fort Worth, TX
    6 days ago 6d
    to fill the position of Call Center Analyst in the Customer Relations Division. The Call Center Analyst is responsible for workforce… 24x7 Call Center and providing a variety of daily, weekly, monthly and year-end statistical reports and analyses on Call Center…
  • 4.1
    Metasys Technologies – Atlanta, GA
    1 days ago 1d
    Placement Start Date: 07/04/2016 Call Center Analyst Have you worked in a call center for at least two years? Are you extremely… awaits you in Florence, SC. The primary duty of an Intraday Analyst is to manage contractual Customer Care service levels in real…
  • 3.6
    Schneider Electric – Lake Forest, CA
    11 days ago 11d
    experience handling inbound telephone calls and emails in a medium volume technical call center or help desk environment * Microsoft… Functions: Ensure high customer satisfaction by handling incoming calls and emails in an effective, professional manner. Determine support…
  • 2.8
    MAXIMUS, Inc. – Fort Pierce, FL
    12 days ago 12d
    The Call Center Analyst will directly support the implementation and improvement of BPM best practices for the call center… center and operational functions. The Analyst is responsible for supporting the alignment of staff, both strategically (long-term) and…
  • 3.0
    Nebraska Furniture Mart – Omaha, NE
    1 days ago 1d
    expectations. • Maintains schedules and post at call analyst station. Monthly review of call statistics. • Review charitable contribution… Requisition Number 17-0366 Post Date 2/21/2017 Title Call Analyst City Omaha State NE Posted Pay $16.73 Pay Range…
  • 4.0
    Hawaii USA FCU – Pearl City, HI
    5 days ago 5d
    GENERAL FUNCTION Call Center Analyst provides support to Leadership Team, identifies trends through monitoring, measuring… analyzing Call Center activities to ensure optimization of resources and achievement of desired member service levels. Analyst is responsible…
  • 3.3
    Apex Systems – Springfield, VA
    27 days ago 27d
    5 to 10 years of experience in developing custom reports and call center operations. EEO Employer Apex is an…
  • 3.1
    PAE – Laguna, Los Angeles, CA
    11 days ago 11d
    Missions in the World Call Analyst PAE is seeking candidates to fill the position of Call Analyst, in Laguna Niguel, CA supporting… Detention Reporting and Information Line (DRIL) Operations. The call center is open from 5:00 am to 5:00 pm Monday through Friday,…
  • 3.8
    Spherion – Fort Pierce, FL
    13 days ago 13d
    Summary: The Call Center Analyst will directly support the implementation and improvement of BPM best practices for the call center… Call Center Analyst in Fort Pierce posted: Thursday, February 09, 2017 Location Fort Pierce, Florida Industry…
  • 2.9
    Wausau Financial Systems – Wausau, WI
    14 days ago 14d
    Req ID# 10920BR Title Call Center Analyst Department Support Services Company Name Wausau Financial Systems Location… hardware calls and handling hardware escalations during assigned rotation shifts. - Ability to multi-task Performing Call Center…
  • 3.3
    Invensys – Lake Forest, CA
    13 days ago 13d
    experience handling inbound telephone calls and emails in a medium volume technical call center or help desk environment Microsoft… Ensure high customer satisfaction by handling incoming calls and emails in an effective, professional manner. Determine support…
  • Alberta Healthcare Services – Springfield, MO
    EASY APPLY
    4 days ago 4d
    report) receiving product, shipping product or customer will-calls. • Professional Requirements: Basic Qualifications: • High…
  • 3.0
    Genesis Financial Solutions, Inc. – Beaverton, OR
    Est. Salary $40k-$57k
    21 days ago 21d
    queries to pull data for call routing? If you do, let’s talk! As our Call Center Operations Analyst, IVR, you will: Be… right! Even better, you can join our team as a Call Center Operations Analyst, IVR today! This is a fulltime position with a competitive…
  • 3.8
    InterContinental Hotels Group PLC – North Charleston, SC
    22 days ago 22d
    As a Call Center Specialists, Hotel Reservations at our Charleston Reservations Office you will: Answers calls from guests… interested in staying at any of our hotels All calls are inbound (they call us) Provide elite customer service to our guests…
  • Crazy Scrubs, Inc – Littleton, CO
    EASY APPLY
    18 days ago 18d
    Scrub Authority is a leading medical apparel supplier looking to add a full-time Customer Care Account Specialist to our…
  • Off Wall Street – Cambridge, MA
    EASY APPLY
    23 days ago 23d
    up with relevant notifications or offers to speak with analysts Calling current clients to provide technical support and gather…
  • 3.8
    InterContinental Hotels Group PLC – West Valley City, UT
    Est. Salary $27k-$37k
    22 days ago 22d
    : Answers calls from guests all over North America interested in staying at any of our hotels All calls are inbound (they… (they call us) Provide elite customer service to our guests while trying to match them to the hotel that best meets their needs…
  • 3.9
    Lube-Tech – Golden Valley, MN
    EASY APPLY
    Est. Salary $35k-$54k
    13 days ago 13d
    Job Description The Account Services / Customer Service Specialist manages the complete Sales Order…
  • 3.0
    Sutherland Global Services – Coral Springs, FL
    1 days ago 1d
    Sutherland Healthcare Solutions is searching for a Quality Analyst to join our team in Coral Springs, FL! This exceptional individual…
  • 3.8
    Deloitte – Orlando, FL
    Today 8hr
    operate as part of the Level 1 Call Center. This position is responsible for adhering to existing call scripts to address all inbound… learn systems, e.g. case, knowledge and/or call management systems Experience in a call center environment Available for coverage…
  • 3.0
    Vision Processing Technologies – Lakewood, CO
    13 days ago 13d
    Title: Help Desk/Call Center Analyst Location: Lakewood, CO Position Summary: The Help Desk/Call Center Analyst provides telephone… – 3:00 PM, 7:30 AM – 4:00 PM, 9:00 AM – 5:30 PM Call Center Analyst (Lakewood, CO) – This position is a temp-to-perm as it…
  • 3.0
    Axelon, Inc. – Boston, MA
    1 days ago 21hr
    experienced call center professional to help them implement, document and create training on new and existing call center technologies… technologies used by call center agents Responsibilities: •Assist in implementing projects for call center systems •Participate…
  • 4.1
    Jobvite – San Mateo, CA
    22 days ago 22d
    positive candidate experiences choose Jobvite. Industry analysts call our innovations “game changing” and leading edge companies… Responsibilities: Outbound email and phone calling to qualify incoming marketing leads Use of Salesforce.com to pass qualified…
  • Audentes Therapeutics – San Francisco, CA
    22 days ago 22d
    conferences, earnings calls, investor panel events, analyst days and non-deal roadshows Track analyst estimates/consensus vs… stock price, brokerage analysts' estimates and perceptions, oral perceptions and opinions from analysts and investors, industries…
  • 2.9
    Qualfon – Fort Collins, CO
    Est. Salary $21k-$30k
    6 days ago 6d
    employees who care for our clients. When you answer the Qualfon call, you will: Join our family in an enthusiastic work environment… service, client relations, customer service representative, CSR, call center, inbound customer service, hospitality, restaurant, hotel…
  • 3.7
    NetSpend Holdings, Inc. – Austin, TX
    Est. Salary $48k-$69k
    9 days ago 9d
    Job Description The Call Center QA Analyst will responsible for auditing, analyzing, and managing call center adherence to the… evaluation assessments across the enterprise. Analyze call trends through call listening to uncover customer concerns that drive the…
  • 2.7
    Marketlink – Storm Lake, IA
    Est. Salary $35k-$54k
    16 days ago 16d
    are in need of a Call Center Manager in our Storm Lake, IA office. The ideal candidate will have strong call center management… cost-effective ways to reach people and businesses alike. We have call centers in Colorado, Iowa, Minnesota, Kansas, and Pennsylvania…
  • Community Health System – Franklin, TN
    4 days ago 4d
    · Summary: The Call Center Analyst serves as a resource and subject matter expert for Call Center / Coverage Discovery Representatives… The Analyst will monitor daily activities and key indicators including live monitoring of calls, review of recorded calls, and…
  • 3.5
    Alta Resources – Fort Myers, FL
    Est. Salary $36k-$52k
    8 days ago 8d
    Posting Title Desktop Support Analyst II Auto req ID 2073BR Job Location Ft Myers, Florida Shift/Hours/Days Required… Normal Business hours Job Description The Desktop Support/IT Analyst is accountable for standard support and development activity…
  • 2.8
    First South Bancorp (NC) – Washington, NC
    Est. Salary $32k-$50k
    13 days ago 13d
    activities of Call Center representatives. Establish performance metrics for each call center representative. Review Call Center reports… track the number of calls, service events handled by each representative, talk time averages, call resolution, call grade and hold…
  • Allen, TX
    8 days ago 8d
    Description - Call Center Forecasting Analyst (16841) Experian is an Equal Opportunity Employer Call Center Forecasting Analyst - Job… Scheduling Analyst Experians National Consumer Assistance Center has an immediate opening for an experienced Call Center Forecasting…
Job Title Location Employer Salary
Call Center Analyst Fort Worth, TX City of Fort Worth $37k-$65k
Call Center Analyst Atlanta, GA Metasys Technologies $40k-$60k
Call Analyst Lake Forest, CA Schneider Electric $41k-$63k
Analyst-Call Center Fort Pierce, FL MAXIMUS, Inc. $32k-$48k
Call Analyst Omaha, NE Nebraska Furniture Mart $40k-$59k
Call Center Analyst Pearl City, HI Hawaii USA FCU $34k-$49k
Call Center Analyst Springfield, VA Apex Systems $45k-$70k
Call Analyst Laguna, Los Angeles, CA PAE $41k-$62k
Call Center Analyst Fort Pierce, FL Spherion $35k-$51k
Call Center Analyst Wausau, WI Wausau Financial Systems $41k-$59k
Call Analyst Lake Forest, CA Invensys $45k-$66k
Customer Service Specialist Springfield, MO Alberta Healthcare Services $22k-$38k
Call Center Operations Analyst, IVR Beaverton, OR Genesis Financial Solutions, Inc. $40k-$57k
Call Center Specialist, Hotel Reservations North Charleston, SC InterContinental Hotels Group PLC $21k-$30k
Customer Service Specialist Littleton, CO Crazy Scrubs, Inc $29k-$49k
Customer Relations Manager Cambridge, MA Off Wall Street $42k-$86k
Customer Service Specialist, Hotel Reservations West Valley City, UT InterContinental Hotels Group PLC $27k-$37k
Account Services / Customer Service Specialist Golden Valley, MN Lube-Tech $35k-$54k
Call Quality Analyst Coral Springs, FL Sutherland Global Services $29k-$47k
Call Center Analyst Solution Associate Orlando, FL Deloitte $41k-$63k
Help Desk/Call Center Analyst Lakewood, CO Vision Processing Technologies $38k-$55k
Call Center Analyst Technologies and Projects Boston, MA Axelon, Inc. $54k-$81k
Sales Development Representative (Outbound) San Mateo, CA Jobvite $57k-$75k
Associate Director, Investor Relations San Francisco, CA Audentes Therapeutics $49k-$81k
Travel and Lifestyle Customer Service Specialist Fort Collins, CO Qualfon $21k-$30k
Call Center QA Analyst Austin, TX NetSpend Holdings, Inc. $48k-$69k
Call Center Manager Storm Lake, IA Marketlink $35k-$54k
Call Center Analyst, Eligibility Screening Services Franklin, TN Community Health System $35k-$53k
Desktop Support Analyst II Fort Myers, FL Alta Resources $36k-$52k
Call Center Manager Washington, NC First South Bancorp (NC) $32k-$50k
Call Center Forecasting Analyst Allen, TX $39k-$70k
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