Call Center Performance Analyst Jobs | Glassdoor
  • All Jobs (1,363)

Call Center Performance Analyst Jobs

Filters
Filters
  • 5.0
    InfoWeb Systems, Inc. – East Moline, IL
    Est. Salary $45k-$65k
    NEW
    3+ years Rate: DOE Manager is seeking a PerformanceAnalyst We need an excellent communicator, both written and… forecasting. Proactively monitor and detect performance issues using analysis tools and performance monitoring software and help prevent…
  • 3.4
    TMP WORLDWIDE – Chicago, IL
    Est. Salary $43k-$59k
    Today 9hr
    you have a passion for Search? As a Search Engine Marketing Analyst, youll implement, optimize and report on pay-per-click (PPC… way companies and candidates connect. What does a great SEM Analyst do? Work closely with the Client Services and Metrics teams…
  • 3.1
    Delaware Life – Chicago, IL
    NEW
    Senior transaction Analyst Investment Operations | Chicago Job Summary A diversified financial services firm seeks a… a Senior Transaction Analyst to serve as part of an operations team supporting fixed income and credit focused investment portfolios…
  • 3.4
    Zolon Tech – Chicago, IL
    Est. Salary $67k-$95k
    NEW
    Investment Performance Standards (GIPS).An analyst will produce many different types of reports (monthly performance, analytics… data is required. Reconcile data, calculate performance and produce reports Analyst is responsible for reconciling data against…
  • 3.2
    Walgreens – Deerfield, IL
    Est. Salary $56k-$80k
    Today 8hr
    well-being of our customers, team members and the communities we all call home.… departmental Managers and Directors in gathering data, monitoring performance and preparing financial analyses in support of the cross-…
  • 2.9
    Acceptance Insurance – Nashville, TN
    Est. Salary $38k-$60k
    NEW
    Overview: The primary duties of the Quality Assurance Analyst are to coordinate, plan and perform claims file audits including… ability to be involved in more than one audit at a time. The QA Analyst is to manage a variety of claims software systems and administer…
  • 3.2
    Mteq – Fort Belvoir, VA
    Est. Salary $54k-$83k
    NEW
    development of a superior workforce. MTEQ is seeking a Budget Analyst with extensive knowledge and strong communication skills to… defense and commercial applications. MTEQ maintains a high performance culture that emphasizes quality, productivity, process improvement…
  • 3.7
    Synchrony Financial – Chicago, IL
    NEW
    specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific… run the model(s), including; Account level/ Portfolio level performance data from the data warehouse(s) New business volume assumptions…
  • 3.4
    CF Industries – Deerfield, IL
    Est. Salary $97k-$126k
    NEW
    Information Technology Job Summary: The HRIS Business Analyst reviews, analyzes, and evaluates the Workday system for HRIS… reasonable accommodation with the application process, please call 847-405-2400 or contact us at cfhire@cfindustries.com. JOIN…
  • 3.5
    UPS – Louisville, KY
    Est. Salary $72k-$102k
    6 days ago 6d
    processing needs. The Senior Database Analyst investigates complex problems, monitors performance, contributes to back-up and recovery… The Senior Database Analyst interacts with functional representatives, business analysts, data analysts, Systems Administration…
  • 3.7
    Certona Corporation – San Diego, CA
    5 days ago 5d
    objectives Analyze channel performance and provide meaningful and actionable strategies to improve performance Create, track and… personalization of their website, email, mobile solution and/or call center. Your role is to consult and drive personalized engagement…
  • 4.5
    Mediant Health Resources – United States
    EASY APPLY
    6 days ago 6d
    department on-call program. On-call employees are required to carry a department issued phone or pager, respond to calls within 15… CA Type: Permanent Description: The Lawson Applications Analyst is responsible for designing, configuring, testing, implementing…
  • 3.8
    Contegix – Wyomissing, PA
    Est. Salary $25k-$39k
    6 days ago 6d
    requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer… will maintain a high first-call resolution rate while exceeding performance metrics for utilization, occupancy, and ready time in…
  • 3.6
    Citadel Federal Credit Union – Exton, PA
    Est. Salary $48k-$74k
    1 days ago 24hr
    17-0095 Post Date 8/15/2017 Title Business/Technical Analyst City Exton State PA Description Function Primary… responsible for managing multiple assignments, service as a Business Analyst resource on projects, and document processes to transition…
  • 3.1
    Chico's FAS – Fort Myers, FL
    Est. Salary $56k-$76k
    1 days ago 19hr
    POSITION OBJECTIVE: The Analyst, Business Systems will serve as the liaison between various Business Functional teams, Technology… systems, processes and practices within the respective area. The Analyst, Business Systems is expected to participate in a wide array…
  • 3.8
    Southwest Gas Corporation – Las Vegas, NV
    1 days ago 15hr
    Position Information: The Analyst I/Call Center is an individual contributor within a functional area (Workforce Management… levels and coordinate staffing adjustments with the call center to assure performance standards are achieved Assist in the design…
  • 3.3
    The Goodyear Tire & Rubber Company – Fort Smith, AR
    Est. Salary $44k-$69k
    Today 8hr
    Goodyear. More Driven. Position Description: As a Senior Analyst you will provide IT hardware and software support for Goodyear… Assisting with remote connectivity, troubleshooting and user support calls, and tracking these activities through a ticket system. Diagnose…
  • 4.0
    Red Oak Technologies – Sunnyvale, CA
    NEW
    Red Oak Technologies is looking for a "SAP PerformanceAnalyst, Tuning", Sunnyvale, CA. Duration: 6+ months; temp to hire.… detailed reporting and monitoring. 4+ years as a DB PerformanceAnalyst and/or SQL Tuner Proven expertise in tuning Oracle…
  • Business Technology Group – Jacksonville, FL
    Est. Salary $30k-$49k
    NEW
    you have any questions, please call 904-998-9414 and reference Performance & Compliance Analyst-Jacksonville position.… of Jacksonville, FL has an immediate need for a Performance & Compliance Analyst. The perfect candidate will have the following…
  • 3.5
    Early Warning Services, LLC – Scottsdale, AZ
    1 days ago 20hr
    quality monitoring management system to compile and track performance at team and individual level Performs review of service… Operations contact centers including the review of consumer calls and documentation, the achievement and maintenance of compliant…
  • 3.4
    Limeade – Bellevue, WA
    Est. Salary $48k-$77k
    7 days ago 7d
    savvy, detail oriented and strategic Security and Compliance Analyst to help us do exactly that. At Limeade, we take a whole person… around security-related concerns and questions. As a Security Analyst you will learn Limeade Security capabilities, communicate these…
  • 3.7
    Blue Cross and Blue Shield of Louisiana – Baton Rouge, LA
    5 days ago 5d
    environment Works as the primary configuration analyst or leads a small team of analysts on small to medium sized projects or complex… resource allocated to the project or as the lead of a team of analysts. ACCOUNTABILITIES: Continuous Data Quality Assessment…
  • 3.7
    Regeneron – Rensselaer, NY
    Est. Salary $74k-$108k
    1 days ago 1d
    and infectious diseases. Summary: The Laboratory Systems Analyst will be a customer facing individual responsible for implementation… science & good business. To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All…
  • 3.4
    Broward County Government – Plantation, FL
    Est. Salary $48k-$70k
    6 days ago 6d
    seeking qualified candidates for the position of Program PerformanceAnalyst in the Office of Medical Examiner and Trauma Services… criteria as determined by the Medical Director and State law. The analyst is responsible for data collection activities of the Trauma…
  • 3.3
    Volkswagen Group of America – Hillsboro, OR
    Est. Salary $52k-$82k
    Today 5hr
    Monitor inbound and outbound calls for Analysts as assigned to ensure quality performance and adherence to all regulatory requirements… needed by handling inbound calls, working in queues, monitoring Analyst and departmental performance and operating the outbound…
  • 2.8
    Voxpro Communications – Folsom, CA
    6 days ago 6d
    Purpose: The Real Time Analyst is responsible for reacting to changes in contact demand or agent availability to ensure… immediate or changing demands. Role Description: The Real-Time Analyst is responsible for real time monitoring, tracking, documenting…
  • 3.7
    Blue Cross and Blue Shield of Louisiana – Baton Rouge, LA
    Est. Salary $59k-$98k
    6 days ago 6d
    phone calls. POSITION PURPOSE: Independently researches, analyzes, develops, maintains and monitors the performance of new… reimbursement specialist for complex and/or special cases. Analyst in the Provider Reimbursement Department are also responsible…
  • 3.6
    Evonik – Parsippany, NJ
    Est. Salary $48k-$72k
    6 days ago 6d
    Financial Analyst, Performance Materials Location: United States : Parsippany, NJ The Financial Analyst is a key resource… ’ reporting, Closing & Planning processes. The Financial Analyst is responsible for the reporting and analysis of required financial…
  • 3.2
    Five Acres – Pasadena, CA
    Est. Salary $48k-$70k
    5 days ago 5d
    financial information tracked by this position and theother performanceanalysts for all agency wide reporting. This includes, but is… preferred. 3-5years related work experience as Business PerformanceAnalyst preferred Strongpersonal computer skills including data…
  • 3.8
    IntraEdge – Tempe, AZ
    1 days ago 22hr
    routine program modification, performance tuning or problem solving and participate in on-call rotation. -Define/implement workaround… The SAP Functional Configuration Analyst is responsible for all new enhancements production support and maintenance of SAP HCM…
  • 3.5
    Peregrine Semiconductor – San Diego, CA
    NEW
    limited or partial information Championing Customer Needs: Calls attention to issues that impact customer satisfaction; views… Document the policies and procedure, update, ongoing KPI (Key Performance Indicator) reporting for senior management/monthly reviews…
Page 1 of 44
Unlock Your Free Employer Account