Call Center Quality Lead Jobs | Glassdoor

Call Center Quality Lead Jobs

58,728 Jobs
  • 4.0
    Provident Credit Union – Redwood City, CA
    1 days ago 1d
    Credit Union is calling you. And you can make a difference. As a Call Center Advisor with our top-rated Call Center team at our… your enthusiasm will make a difference as part of our 25 person Call Center team. We'll support you and train you to have all the…
  • 4.4
    Emser Tile – South Bend, IN
    1 days ago 22hr
    LLC, the nationwide supplier of high-quality floor covering products servicing world-leading retailers, builders and contractors… - SOUTH BEND, IN. The Outside Sales Representative will call on existing and new clientele, as well as work with builders,…
  • 3.3
    Nestlé Waters North America – Long Island City, NY
    Est. Salary $42k-$69k
    Today 5hr
    Customer Experience Survey: • Lead and support the implementation of the Omni-Channel quality performance management tools.… or HQ to ensure tool compliance. • Lead and validate deliverables and implement new quality projects and platforms. • Manage analysis…
  • 3.4
    Saama Technologies Inc – Campbell, CA
    1 days ago 23hr
    processes to ensure quality goals are met. Developing test schedules and assigning work as required. Lead and mentor QA testers… Experience with testing data sets related to Sales, Shipment, Calls, Aggregate Spend, Speaker Programs etc in a Life Sciences/ Pharmaceutical…
  • 3.7
    Nespresso USA – Long Island City, NY
    Est. Salary $53k-$87k
    Today 9hr
    Call Center Quality Lead Apply Now Job Number 17003181 Company Nestle Nespresso Location Long Island City, New York Description… Customer Experience Survey: • Lead and support the implementation of the Omni-Channel quality performance management tools.…
  • 4.8
    LaunchSource – New York, NY
    Today 3hr
    using phone and email and responding to all inbound leads Procuring quality opportunities on a weekly and monthly basis Documenting… years of inside sales experience (selling over the phone, cold calling) Spanish speaking a strong advantage B2B sales experience…
  • 4.5
    Washington State Employees Credit Union – Olympia, WA
    Est. Salary $33k-$47k
    1 days ago 20hr
    Prospects and develops a mortgage client base, in a call center and web-lead based environment. Provides efficient, accurate service… mortgages and equity products Ensures the highest standard of quality service by exceeding clients’ expectations in regards to communication…
  • 4.0
    Norwex – Dallas, TX
    Est. Salary $38k-$60k
    Today 10hr
    Analyst is responsible for reviewing call pulls, screens incoming and outgoing calls to ensure quality, customer service, and adherence… organization. The QCAA improves customer satisfaction and call quality by monitoring agents and providing feedback via one-on-one…
  • 3.5
    marcus evans Ltd. – Chicago, IL
    Today 3hr
    to our event audiences. Conducting phone-based lead research and sales calls to prospects introducing our product and value propositions… understands deadlines Asks great questions Strong cold-calling and prospecting skills Internet research and social media…
  • 4.2
    Delta Faucet – Indianapolis, IN
    Est. Salary $70k-$90k
    2 days ago 2d
    developments in the quality science field). Able and willing to participate in international conference calls (both morning and… tracks the supplier quality audit schedule. For any assigned audits, the responsibilities may include being the Lead Auditor and tracking…
  • 4.3
    Central California Alliance for Health – Scotts Valley, CA
    Est. Salary $41k-$68k
    20 days ago 20d
    national quality measures; 3. Assists the Clinical Decision Quality Manager by participating in and leading Quality Improvement… 3. Assists the Clinical Decision Quality Manager by participating in and leading Quality Improvement Coordinators in analysis…
  • 3.0
    Banfield Pet Hospital – Portland, OR
    Est. Salary $43k-$75k
    1 days ago 21hr
    function of the Associate Team Lead, Call Center is to act as a key resource for the practice’s call center while professionally… will assist the Team Lead to provide leadership, direction, management and mentorship with all service quality, training, processes…
  • 3.7
    City Furniture – Fort Lauderdale, FL
    Est. Salary $26k-$36k
    1 days ago 16hr
    Using our Customer Relationship Management (CRM) software, called the Personal Business Assistant, you will organize and manage… HomeStore is looking for Sales Associates who care about the quality products and services they represent, their customers, and…
  • 3.9
    KAISER – Largo, MD
    Est. Salary $92k-$125k
    Today 10hr
    Functions: - Provides direct patient care, triage member calls, makes patient call-backs for providers, performs patient teaching, and… and slow periods. Collects and codes department time sheets. - Calls in staff to meet minimum staffing requirements, including authorizing…
  • 4.0
    Proto Labs – Rosemount, MN
    15 days ago 15d
    technical requirements and communicate appropriate solutions. Lead the technical resolution of any post-sales technical issues in… customers Specific duties include: Answer customer phone calls and emails to provide strong customer service and positively…
  • 3.1
    Sanford Health – Sioux Falls, SD
    Est. Salary $49k-$59k
    24 days ago 24d
    Job Title: RN Call Center | Clinical Call Center | Sioux Falls City: Sioux Falls State: South Dakota Department… Department *:* Clinical Call Center Job Schedule: Part Time Shift: Varies Hours Per Shift: Other JOB…
  • 2.9
    National Merchants Association – Incline Village, NV
    Est. Salary $23k-$35k
    9 days ago 9d
    Cold-calling prospects that are generated by external lead sources Identify decision makers within targeted leads to begin… independent agents Make multiple calls per day Set 5 appointments per day Job Qualities & Experience Required: Entry-level…
  • 4.0
    Trek Bicycle – Madison, WI
    Est. Salary $28k-$44k
    5 days ago 5d
    The Inventory Lead is responsible for running all inventory related aspects of the Trek Store. The Inventory Lead is responsible… Ascend’s training program. Ensure High-Quality Customer Service.: Monitor the quality of customer service through observation…
  • 4.8
    Venterra Realty – Orlando, FL
    Est. Salary $23k-$41k
    1 days ago 20hr
    industry experience, HVAC Certification and experience, and on-call availability. At Venterra, we own and manage apartment communities… improving the lives of our residents by delivering an industry leading customer experience. We’re honored to have been named a 2016…
  • 4.0
    Sandia National Laboratories – Livermore, CA
    Est. Salary $123k-$170k
    17 days ago 17d
    perform work as a technical lead to join our organization. On any given day, you may be called on to: Provide the technical… production plant (Pantex); Work with the programmatic lead, customers and quality organizations to ensure a comprehensive qualification…
  • 4.4
    Chestnut Hill Realty – Boston, MA
    Est. Salary $23k-$42k
    Today 10hr
    schedule  Great work-life balance  Won't be on-call 24/7, on-call schedule rotates  Company provided cell phone  Company… their apartment feel like home. Your work directly impacts the quality of their experience in the community. Take pride in making…
  • 2.8
    Kindred at Home – Mineral Wells, TX
    Est. Salary $62k-$81k
    1 days ago 18hr
    each patient we serve. I believe my work is my calling. As a Quality RN Manager, you will: Coordinate with other patient… supervisor, QA RN, QA nurse, Q.A. nurse, quality assurance RN, quality assurance nurse, quality assurance registered nurse, OASIS C,…
  • 3.8
    Northside Hospital – Cumming, GA
    Est. Salary $60k-$98k
    Today 9hr
    Hours: 8a-4:30p Weekend Requirements: Yes On-Call Requirements: No Why continue to grow with Northside… day. Our reputation for the latest technology, the highest quality care and service, and expertise in Spinal Surgery, Cancer Care…
  • 3.2
    Contactability – Costa Mesa, CA
    1 days ago 23hr
    -Handle 100-150 calls/day -Follow up with your sales pipeline JOB REQUIREMENTS -Have top quality work ethic -Strong… Class Inside Sales Training High Volume of Qualified Warm Leads Utilize the Technology, Games and Other Toys Around the Office…
  • 4.1
    Inland – La Crosse, WI
    Est. Salary $59k-$98k
    1 days ago 19hr
    10 years of experience of increasing responsibility in call center, sales or customer service operations. Ability to develop… develop strong partnerships with internal and external customers. Leads by example, motivating and generating enthusiasm among Account…
  • 3.8
    Northside Hospital – Canton, GA
    Est. Salary $30k-$44k
    Today 9min
    provide the personalized, high quality care for which we are known --- our people have found a place to call home on our new 50-acre… Flexibility Needed Weekend Requirements: No On-Call Requirements: No Why continue to grow with Northside…
  • 3.2
    Aetna – Hartford, CT
    Est. Salary $36k-$62k
    1 days ago 18hr
    verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR (1-800-238-6247).… thought leader, subject matter expert and manager responsible for leading development of a business partnership with the Government Program…
  • 3.6
    Children's Medical Center – Dallas, TX
    Est. Salary $72k-$86k
    1 days ago 1d
    Accurately documents the telephone call in the patients medical record. Mentors and role models quality customer service behaviors (… for reassessment are planned and completed at the time of the call. Works effectively with members of the health care team in the…
  • 2.6
    MechoSystems – Edison, NJ
    Est. Salary $39k-$65k
    1 days ago 1d
    and agree broad quality procedures. Creating and maintaining Quality Management System (QMS). Maintaining Quality records. Collecting… Setting quality assurance compliance objectives to achieve the targets. Promoting performance improvement and quality assurance…
  • 3.5
    Carolinas HealthCare System – Charlotte, NC
    Est. Salary $48k-$61k
    Today 6hr
    that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health… Number: 00148021 Employment Type: Full Time Shift: Variable/On Call Shift Details: M-F, 8-5 Standard Hours: 40.00 Department Name…
  • 3.2
    Aetna – Wellesley Hills, MA
    Est. Salary $120k-$176k
    1 days ago 18hr
    verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR (1-800-238-6247).… statistical models and reporting tools. Acts as the analytic team lead for highly complex projects involving multiple resources and…
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